ITILSC-OSA exam Dumps Source : ITIL Service Capability Operational advocate and Analysis(R)
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The IT Infrastructure Library (ITIL) is a library of volumes describing a framework of most excellent practices for providing IT functions. ITIL has gone through a few revisions in its tradition and currently contains 5 books, each overlaying quite a lot of methods and tiers of the IT provider lifecycle. ITIL’s systematic strategy to IT service management can assist organizations control chance, give a boost to consumer members of the family, establish within your means practices, and build a reliable IT environment that allows for for boom, scale and change.
Developed by the British govt's primary computer and Telecommunications company (CCTA) totality through the Nineteen Eighties, the ITIL first consisted of greater than 30 books, developed and launched over time, that codified most desirable practices in information know-how accrued from many sources (together with vendors' most suitable practices) totality over. IBM, as an instance, says that its 4-extent collection on systems-management ideas, A management system for tips programs, generic because the Yellow Books, supplied a must Have enter into the long-established ITIL books.
In April 2001, CCTA, together with a number of different corporations, had been rolled into the workplace of executive Commerce (OGC), which is now common because the cabinet office. The OGC adopted the job as a piece of its mission to labor with the U.okay. public sector as a ferment to obtain efficiency, cost for cash in commercial activities, and superior success within the start of programs and initiatives.
The point wasn't to create a proprietary product that may breathe commercialized; rather, it was to collect most reliable practices that could advocate with what the executive recognized became an expanding dependence within the executive on IT mixed with a painful lack of ordinary techniques that were expanding fees and allowing errors to perpetuate. It without detain became obvious that distributing these optimal practices would income each public and private-sector organizations.
through the years, ITIL's credibility and utility grew to become recognized, and in 2005 its practices contributed to and aligned with the ISO/IEC 20000 service management ordinary, the first overseas customary for IT carrier management; it's in accordance with British middling BS15000.
in view that 2013, ITIL is owned by using Axelos — a joint venture between the cupboard workplace and Capita. Axelos offers businesses the license to employ the ITIL framework, while managing updates and manner adjustments. youngsters, to employ ITIL internally, corporations don't Have a license. ITIL v3 become released in 2011, under the cabinet office, bringing updates to the 2007 version posted under OGC.
In 2018, Axelos introduced ITIL 4 – a huge overhaul to the complete framework and the largest exchange since ITIL v3 changed into posted in 2007. ITIL four, which totality started rolling out in Q1 of 2019, presents a extra agile, bendy and customizable edition of ITIL it is updated for synchronous companies. The newest version encourages less siloes, extra collaboration, conversation across the complete company and integrating agile and DevOps into ITSM options.What's in the ITIL?
The ITIL has passed through several revisions in its background. The long-established 30 books of the ITIL were first condensed in 2000 (when ITIL V2 changed into launched) to seven books, every wrapped around an aspect of IT administration. Later, the ITIL Refresh mission in 2007 consolidated the ITIL to 5 volumes along with 26 process and functions – here's spoke of because the ITIL 2007 version. In 2011, yet another replace — dubbed ITIL 2011 — changed into published under the cupboard workplace. The five volumes remained, and ITIL 2007 and ITIL 2011 remained equivalent.
ITIL four, which became released in 2019, continues the identical focal point on automating procedures, improving provider management and integrating the IT offshoot into the company. despite the fact, it also updates the framework to accommodate and respond to up to date expertise, tools and utility. seeing that ITIL’s remaining replace, the IT department has grown to gyrate into essential to every commerce and the brand novel framework comprises this by using being greater agile, bendy and collaborative.
ITIL 4 carries 9 guiding ideas that Have been adopted from probably the most recent ITIL Practitioner exam, which covers organizational change administration, conversation and dimension and metrics. These ideas include:
The latest version of ITIL focuses on commerce culture and integrating IT into the gauge commerce structure. It encourages collaboration between IT and other departments, certainly as other enterprise units increasingly rely on know-how to acquire labor performed. ITIL four also emphasizes customer remarks, due to the fact that it’s less difficult than ever for corporations to acquire note their public perception, customer delight and dissatisfaction.
For greater counsel on the benefits of the latest version of ITIL, notice “ITIL 4: ITSM receives agile.”How conclude I region ITIL into practice?
ITIL is a collection of e-books, but in simple terms going on a studying spree won't improve your IT operations. First, you ought to wrap your intelligence across the concepts after which acquire staff purchase-in. Getting some IT personnel to undertake novel strategies can breathe enjoy herding cats, but there are rig that can support.
together with the ITIL comes an entire suite of consulting, working towards and certification capabilities. From the early 1990s, certifications were administered by two unbiased bodies: EXIN and ISEB, depending on your location. the two their bodies shaped an alliance at the quit of 2006 to extra IT service management.
because 2014, Axelos is the proprietor of the ITIL personnel certification and tests are administered by accredited training agencies (ATOs). Accreditations are administered by means of Strategic Examination Institutes (EIs). EIs should breathe permitted directly by Axelos in order to present accreditation to ATOs.
before imposing ITIL at your agencies, there are several questions breathe confident to reply, such as what issues your company is attempting to clear up and what's your route to persistent provider growth.
For a deeper study placing ITIL into apply, notice "7 inquiries to question before enforcing ITIL" and "how to acquire begun with ITIL."what's ITIL certification and is it value it?
The ITIL v3 certification scheme in the past consisted of 5 tiers: basis, Practitioner, Intermediate, knowledgeable and master. each smooth required a stronger depth of talents and understanding of ITIL. The certification scheme below ITIL 4 has been streamlined to comprise the ITIL foundation and the ITIL grasp exams. The ITIL groundwork examination has two paths, ITIL Managing knowledgeable (MP) or ITIL Strategic chief (SL), which every Have their personal modules and assessments.
The ITIL Managing expert (MP) examination is designed for IT practitioners who are concerned with expertise and digital groups totality the pass through the company, not just within the IT branch. This route will train specialists every thing they should find out about running a success IT projects, teams and workflows.
The ITIL Strategic leader (SL) examination is designed for people that cope with “all digitally enabled capabilities,” and not just those who topple below IT operations. This route focuses on how know-how directs company strategy and the pass IT performs into that.
each paths can lead to the ITIL master exam, which is the optimum smooth of certification which you could obtain with ITIL four.
For those already in the core of working in opposition t a ITIL v3 certifications, credits will transfer over to the brand novel certifications. Axelos recommends that each one ITIL certification candidates continue the route towards ITIL grasp.
For in-depth analysis of ITIL certification, notice "What ITIL certifications signify to your IT administration practices."How can ITIL enhance my company's enterprise performance?
A well-run IT hard that manages desultory and continues the infrastructure buzzing not only saves cash, however also allows for the company individuals to conclude their jobs extra readily. as an instance, brokerage company Pershing reduced its incident response time with the aid of 50 p.c in the first yr after restructuring its service desk based on ITIL instructions, enabling users with issues to acquire returned to labor plenty more perquisite away.
ITIL offers a scientific and knowledgeable strategy to the management of IT carrier provision, and presents the following advantages:
in line with Axelos, ITIL can also assist corporations enrich features with the aid of:
For a deeper examine the pass to acquire the most from ITIL, notice "5 steps to a success ITIL adoption."what will ITIL can charge?
Getting begun contains the purchase of the ITIL both as hardcopy, PDF, ePub or via an internet subscription without detain from Axelos. Then there is the can charge of coaching, which fluctuates every yr. The direction resulting in the initial groundwork certificate typically runs for two days, and courses leading to better certifications will also breathe a week or extra.
Add to that the inevitable cost of re-engineering some procedures to accord to ITIL instructions, and adjustment of assist desk or other utility to trap the counsel you want for tracking and generating metrics.
there's, incidentally, no such issue as "ITIL-compliant" utility; the ITIL is a framework, not a standard. Some assist desk and administration utility has been engineered with ITIL practices in mind, although, and so will lend themselves more suitable to teams working inside the framework.
Examples of utility and features designed with ITIL and ITSM in intelligence consist of:
ITIL is not a "project"; or not it's an ongoing event to enrich IT carrier management. greatest practices must breathe baked into every thing, and that they Have to evolve as the commerce evolves. With IT corpse of workers buy-in, adjustments can initiate once workforce are educated, and a few outcomes may noiseless breathe clear within weeks or months. system changes conclude acquire time, although, as entrenched uncertain practices are rooted out and modified (and, potentially, workforce alterations occur), but many businesses Have said tremendous discounts after their first yr.
To acquire a far better theory of what it's going to acquire to adopt and region into upshot ITIL, which you could browse through case stories on the Axelos site. recent case reviews encompass corporations enjoy Sony and Disney — two businesses with sizable IT operations to control.What reductions am i able to are expecting?
companies and public sector companies that Have efficaciously carried out ITIL gold gauge practices document huge discount rates.
as an instance, in its merits of ITIL paper, red Elephant experiences that Procter and Gamble saved about $500 million over four years by means of cutting back advocate desk calls and improving operating strategies. Nationwide coverage carried out a forty % reduction in system outages and estimates a $four.three million ROI over three years, and Capital One reduced its "business essential" incidents by using 92 p.c over two years. After three years of ITIL implementation, forest products company MeadWestvaco claimed to Have eradicated greater than $100,000 yearly in IT renovation contracts and identified a ten percent profit in operational steadiness due to ITIL.
with out buy-in and cooperation from IT workforce, besides the fact that children, any implementation is certain to fail. Bringing optimal practices into an organization is as a profitable deal a PR job because it is a technical pastime.
other criticisms comprise the proven fact that it’s inconceivable to arrangement for every failure, undergo or incident so it’s not an accurate science. really, you gained’t breathe sensible of the accurate ROI on ITIL except you region in coerce it inside your corporation and employ it effortlessly. subsequently, when you account that ITIL is a framework, it may simplest breathe as a success as corporate buy-in permits. Embracing certifications, working towards and investing in the shift will assist raise the probabilities of success and rate reductions.
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Feb 19, 2019 (Heraldkeeper via COMTEX) -- Coiled Tubing Services Industry
Wiseguyreports.Com Adds "Coiled Tubing Services -Market Demand, Growth, Opportunities and Analysis Of Top Key Player Forecast To 2024" To Its Research Database
This report studies the global Coiled Tubing Services market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global Coiled Tubing Services market by companies, region, ilk and end-use industry.
Coiled tubing refers to a continuous length of small-diameter steel pipe and related surface rig as well as associated drilling, completion and workover, or remediation, techniques. Coiled tubing oilfield technology was initially developed for working on live, producing wells.Coiled tubing technology is frequently used to deploy tools and materials through production tubing or casing while remedial labor is performed on producing wells. Coiled tubing fulfills three key requirements for downhole operations on live wells by providing a dynamic seal between the formation pressure and the surface, a continuous conduit for fluid conveyance and a manner for running this conduit in and out of a pressurized well.Coiled tubing might and rigidity, combined with its capability to circulate treatment fluids, present several advantages in workover operations. In addition to drilling and completion operations, oil and gas companies are using coiled tubing to assist fish for lost rig and for conveying well logging tools.Rise in exploration & production activities globally is anticipated to boost the market over the forecast period. Mounting require for the oil and gas in transportation, power production, and other application activities, had led to the growth in the consumption of primary energy sources.
The global market is moderately consolidated. It experiences the presence of giant and great number of key industry participants across the value chain. Major companies operating in the market comprises of multinational conglomerates which includes E&P companies, individual rig & oilfield service corporations, microseismic and proppants companies. The key players are Schlumberger, Halliburton, Baker Hughes (GE), Weatherford, Superior Energy, Archer, Calfrac Well Services, Cudd Energy Services (RPC), National Oilwell Varco, Pioneer Energy Services, PT Elnusa Tbk, Legend Energy, Smape S.r.l., Jereh Group and so on.The market is growing at a very rapid pace and with tower in technological innovation, competition and M&A activities in the industry many local and regional vendors are offering specific application products for varied end-users. The novel manufacturer entrants in the market are finding it hard to compete with the international vendors based on quality, reliability, and innovations in technology.The industry is expected to remain innovation-led, with frequent acquisitions and strategic alliances adopted as the key strategies by the players to augment their industry presence. Market stays in develope era with a clear concentration.
Significant and lasting barriers create entry into this market difficult. These barriers include, but are not limited to: (i) product progress costs; (ii) capital requirements; (iii) intellectual property rights; (iv) regulatory requirement; and (v) Transitions' unfair methods of competition.
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Despite the presence of competition problems, due to the global recovery trend is clear, investors are noiseless optimistic about this area, the future will noiseless Have more novel investment enter the field. Even so, the market is intensely competitive .The study group recommends the novel entrants just having money but without technical handicap and upstream and downstream advocate conclude not to enter into this field.In 2017, the global Coiled Tubing Services market size was 3510 million US$ and it is expected to compass 6240 million US$ by the quit of 2025, with a CAGR of 7.5% during 2018-2025.
This report focuses on the global top players, covered
SchlumbergerHalliburtonBaker Hughes (GE)WeatherfordSuperior EnergyArcherCalfrac Well ServicesCudd Energy Services (RPC)National Oilwell VarcoPioneer Energy ServicesPT Elnusa TbkLegend EnergySmape S.r.l.Jereh Group
Market segment by Regions/Countries, this report coversUnited StatesEuropeChinaJapanSoutheast AsiaIndia
Market segment by Type, the product can breathe split intoWell InterventionDrillingOthers
Market segment by Application, split intoOnshoreOffshore
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Table of Contents
Global Coiled Tubing Services Market Size, Status and Forecast 20251 Industry Overview of Coiled Tubing Services1.1 Coiled Tubing Services Market Overview1.1.1 Coiled Tubing Services Product Scope1.1.2 Market Status and Outlook1.2 Global Coiled Tubing Services Market Size and Analysis by Regions (2013-2018)1.2.1 United States1.2.2 Europe1.2.3 China1.2.4 Japan1.2.5 Southeast Asia1.2.6 India1.3 Coiled Tubing Services Market by Type1.3.1 Well Intervention1.3.2 Drilling1.3.3 Others1.4 Coiled Tubing Services Market by quit Users/Application1.4.1 Onshore1.4.2 Offshore
2 Global Coiled Tubing Services Competition Analysis by Players2.1 Coiled Tubing Services Market Size (Value) by Players (2013-2018)2.2 Competitive Status and Trend2.2.1 Market Concentration Rate2.2.2 Product/Service Differences2.2.3 novel Entrants2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles3.1 Schlumberger3.1.1 Company Profile3.1.2 Main Business/Business Overview3.1.3 Products, Services and Solutions3.1.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.2 Halliburton3.2.1 Company Profile3.2.2 Main Business/Business Overview3.2.3 Products, Services and Solutions3.2.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.3 Baker Hughes (GE)3.3.1 Company Profile3.3.2 Main Business/Business Overview3.3.3 Products, Services and Solutions3.3.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.4 Weatherford3.4.1 Company Profile3.4.2 Main Business/Business Overview3.4.3 Products, Services and Solutions3.4.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.5 Superior Energy3.5.1 Company Profile3.5.2 Main Business/Business Overview3.5.3 Products, Services and Solutions3.5.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.6 Archer3.6.1 Company Profile3.6.2 Main Business/Business Overview3.6.3 Products, Services and Solutions3.6.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.7 Calfrac Well Services3.7.1 Company Profile3.7.2 Main Business/Business Overview3.7.3 Products, Services and Solutions3.7.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.8 Cudd Energy Services (RPC)3.8.1 Company Profile3.8.2 Main Business/Business Overview3.8.3 Products, Services and Solutions3.8.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.9 National Oilwell Varco3.9.1 Company Profile3.9.2 Main Business/Business Overview3.9.3 Products, Services and Solutions3.9.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.10 Pioneer Energy Services3.10.1 Company Profile3.10.2 Main Business/Business Overview3.10.3 Products, Services and Solutions3.10.4 Coiled Tubing Services Revenue (Million USD) (2013-2018)3.11 PT Elnusa Tbk3.12 Legend Energy3.13 Smape S.r.l.3.14 Jereh Group
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In September 2018, IBM announced a novel product, IBM Db2 AI for z/OS. This synthetic intelligence engine monitors data access patterns from executing SQL statements, uses machine learning algorithms to settle on optimal patterns and passes this information to the Db2 query optimizer for employ by subsequent statements.Machine Learning on the IBM z Platform
In May of 2018, IBM announced version 1.2 of its Machine Learning for z/OS (MLz) product. This is a hybrid zServer and cloud software suite that ingests performance data, analyzes and builds models that represent the health status of various indicators, monitors them over time and provides real-time scoring capabilities.
Several features of this product offering are aimed at supporting a community of model developers and managers. For example:
This machine learning suite was initially aimed at zServer-based analytics applications. One of the first obvious choices was zSystem performance monitoring and tuning. System Management Facility (SMF) records that are automatically generated by the operating system provide the raw data for system resource consumption such as central processor usage, I/O processing, remembrance paging and the like. IBM MLz can collect and store these data over time, and build and train models of system behavior, score those behaviors, identify patterns not readily foreseen by humans, develop key performance indicators (KPIs) and then feed the model results back into the system to impress system configuration changes that can improve performance.
The next step was to implement this suite to dissect Db2 performance data. One solution, called the IBM Db2 IT Operational Analytics (Db2 ITOA) solution template, applies the machine learning technology to Db2 operational data to gain an understanding of Db2 subsystem health. It can dynamically build baselines for key performance indicators, provide a dashboard of these KPIs and give operational staff real-time insight into Db2 operations.
While universal Db2 subsystem performance is an significant factor in overall application health and performance, IBM estimates that the DBA advocate staff spends 25% or more of its time, " ... fighting access path problems which occasions performance degradation and service impact.". (See Reference 1).AI Comes to Db2
Consider the plight of modern DBAs in a Db2 environment. In today's IT world they must advocate one or more sizable data applications, cloud application and database services, software installation and configuration, Db2 subsystem and application performance tuning, database definition and management, calamity recovery planning, and more. Query tuning has been in being since the origins of the database, and DBAs are usually tasked with this as well.
The heart of query path analysis in Db2 is the Optimizer. It accepts SQL statements from applications, verifies authority to access the data, reviews the locations of the objects to breathe accessed and develops a list of candidate data access paths. These access paths can comprise indexes, table scans, various table combine methods and others. In the data warehouse and sizable data environments there are usually additional choices available. One of these is the being of summary tables (sometimes called materialized query tables) that hold pre-summarized or aggregated data, thus allowing Db2 to avoid re-aggregation processing. Another option is the starjoin access path, common in the data warehouse, where the order of table joins is changed for performance reasons.
The Optimizer then reviews the candidate access paths and chooses the access path, "with the lowest cost." Cost in this context means a weighted summation of resource usage including CPU, I/O, remembrance and other resources. Finally, the Optimizer takes the lowest cost access path, stores it in remembrance (and, optionally, in the Db2 Directory) and begins access path execution.
Big data and data warehouse operations now comprise software suites that allow the commerce analyst to employ a graphical interface to build and maneuver a miniature data model of the data they wish to analyze. The packages then generate SQL statements based on the users’ requests.
The Problem for the DBA
In order to conclude profitable analytics on your multiple data stores you need a profitable understanding of the data requirements, an understanding of the analytical functions and algorithms available and a high-performance data infrastructure. Regrettably, the number and location of data sources is expanding (both in size and in geography), data sizes are growing, and applications continue to proliferate in number and complexity. How should IT managers advocate this environment, especially with the most experienced and develope staff nearing retirement?
Understand also that a great piece of reducing the total cost of ownership of these systems is to acquire Db2 applications to flee faster and more efficiently. This usually translates into using fewer CPU cycles, doing fewer I/Os and transporting less data across the network. Since it is often difficult to even identify which applications could profit from performance tuning, one approach is to automate the detection and correction of tuning issues. This is where machine learning and synthetic intelligence can breathe used to considerable effect.Db2 12 for z/OS and synthetic Intelligence
Db2 version 12 on z/OS uses the machine learning facilities mentioned above to assemble and store SQL query text and access path details, as well as actual performance-related historical information such as CPU time used, elapsed times and result set sizes. This offering, described as Db2 AI for z/OS, analyzes and stores the data in machine learning models, with the model analysis results then being scored and made available to the Db2 Optimizer. The next time a scored SQL statement is encountered, the Optimizer can then employ the model scoring data as input to its access path preference algorithm.
The result should breathe a reduction in CPU consumption as the Optimizer uses model scoring input to select better access paths. This then lowers CPU costs and speeds application response times. A significant handicap is that using AI software does not require the DBA to Have data science skills or profound insights into query tuning methodologies. The Optimizer now chooses the best access paths based not only on SQL query syntax and data distribution statistics but on modelled and scored historical performance.
This can breathe particularly significant if you store data in multiple places. For example, many analytical queries against sizable data require concurrent access to certain data warehouse tables. These tables are commonly called dimension tables, and they hold the data elements usually used to control subsetting and aggregation. For example, in a retail environment account a table called StoreLocation that enumerates every store and its location code. Queries against store sales data may wish to aggregate or summarize sales by Location; hence, the StoreLocation table will breathe used by some sizable data queries. In this environment it is common to acquire the dimension tables and copy them regularly to the sizable data application. In the IBM world this location is the IBM Db2 Analytics Accelerator (IDAA).
Now deem about SQL queries from both operational applications, data warehouse users and sizable data commerce analysts. From Db2's perspective, totality these queries are equal, and are forwarded to the Optimizer. However, in the case of operational queries and warehouse queries they should most likely breathe directed to access the StoreLocation table in the warehouse. On the other hand, the query from the commerce analyst against sizable data tables should probably access the copy of the table there. This results in a proliferations of potential access paths, and more labor for the Optimizer. Luckily, Db2 AI for z/OS can provide the Optimizer the information it needs to create smart access path selections.How It Works
The sequence of events in Db2 AI for z/OS (See Reference 2) is generally the following:
There are also various user interfaces that give the administrator visibility to the status of the accumulated SQL statement performance data and model scoring.Summary
IBM's machine learning for zOS (MLz) offering is being used to considerable upshot in Db2 version 12 to improve the performance of analytical queries as well as operational queries and their associated applications. This requires management attention, as you must verify that your commerce is prepared to consume these ML and AI conclusions. How will you measure the costs and benefits of using machine learning? Which IT advocate staff must breathe tasked to reviewing the result of model scoring, and perhaps approving (or overriding) the results? How will you review and justify the assumptions that the software makes about access path choices?
In other words, how well conclude you know your data, its distribution, its integrity and your current and proposed access paths? This will determine where the DBAs disburse their time in supporting analytics and operational application performance.
# # #
John Campbell, IBM Db2 Distinguished EngineerFrom "IBM Db2 AI for z/OS: Boost IBM Db2 application performance with machine learning"https://www.worldofdb2.com/events/ibm-db2-ai-for-z-os-boost-ibm-db2-application-performance-with-ma
Db2 AI for z/OShttps://www.ibm.com/support/knowledgecenter/en/SSGKMA_1.1.0/src/ai/ai_home.html
See totality articles by Lockwood Lyon
Notice Type: Modification to a Previous Presolicitation Notice
Posted Date: 02-OCT-14
Agency: Department of the Air Force
Office Address: Department of the Air Force; Air Combat Command; 55 CONS; 101 Washington Sq Bldg 40 Offutt AFB NE 68113-2107
Subject: Information Technology Capabilities shrink (ITCC) II
Classification Code: D - Information technology services, including telecommunications services
Contact: Andrew Philson, Phone 402-294-7282, Email [email protected] - Debra J Simons, Contracting Officer, Email [email protected]
Place of Performance (address): USSTRATCOMOffutt AFB, NE
Place of Performance (zipcode): 68113
Place of Performance Country: US
Description: Department of the Air Force
Air Combat Command
Current Update (2 Oct 14) The Final RFP for Information Technology Capabilities shrink (ITCC) II, FA4600-14-R-0017, has been released at the following link: "https://www.fbo.gov/notices/d2e86c331f20e59e0e5e8ee9e00be08a" target="_blank"https://www.fbo.gov/notices/d2e86c331f20e59e0e5e8ee9e00be08a totality future corrrespondance will acquire region under the Final RFP (FA4600-14-R-0017), not this draft notice (FA4600-12-R-0026). Previous Updates-- 23 Sep 14: The Final RFP is estimated to breathe released on or near 14 October 2014. mp;A#7 and an updated draft RFP are posted for industry review. 11 Sep 14: The Final RFP has been delayed indefinately. It is no longer anticipated to breathe released before the quit of the FY14 Fiscal Year, and no anticipated release date is available at this time. Updates will breathe provided when a release date can breathe more accurately forecast. 20 Aug 14: The Final ITCC II RFP is not yet ready for release. The release is expected to occur by the quit of the current month (August 2014) or early in September. 16 Jul 14: The ITCC II synopsis and sixth mp;A are posted. Particularly of note, the Final RFP release date is currently estimated to breathe on or around 15 August 2014. NOTE: File titled "ITCC II Questions Posted July2014.doc" was an incomplete draft version of the mp;A, and was inadvertantly posted; you may disregard. The plenary mp;A is uploaded as "mp;A #6.doc". 10 Jun 14: A revised BASS is provided based on the current PWS, which was posted on 23 May 14. The fifth mp;A is also posted for industry review. 3 Jun 14: They Have implimented DSS' suggestions for their Technical Library Instructions and NDA form, and the revised documents are provided. To clarify what modifications Have been made since the prior version, tracked changes was utilized. For those companies that Have already submitted the requisite documents, you will breathe contacted shortly for any additional information required as a result of DSS' guidance. 30 May 14: They are working with DSS to resolve some additional concerns related to the NDA and Technical Library Instructions. They are anticipating releasing one final version of these documents by Tuesday, 3 June 2014. 23 May 14: A revised Technical Library Instructions package is posted, which also includes a mp;A specific to the technical library and the revised NDA. This package supercedes the previous package, posted on 8 May 2014. Additionally, a current PWS is provided. 16 May 14: They received a variety of comments on the instructions for accessing the technical library, as well as on the Non Disclosure Agreement. They are working through the various suggestions configuration Industry, and anticipate posting a revised set of instructions and NDA configuration by 23 May 14. 29 Apr 14: The fourth mp;A is posted for industry review. 4 Apr 14: An updated version of Section J, Attachments, is posted. However, the Read Library is noiseless being populated and is now anticipated to breathe available by approximately 25 Apr 14, or shortly thereafter. Also, to address any misconceptions about the purpose of this notice, they are no longer requesting sources sought responses for FA4600-12-R-0026; this page currently exists as a mechanism for providing Industry with updates to the ITCC II acquisition, which is in the Draft RFP stage. When a Final RFP is released (estimated to breathe in July 2014), a final amendment will breathe posted to this notice directing interested parties to the remedy RFP. Until that time, updates will continue to breathe made under FA4600-12-R-0026. 3 Mar 14: Draft RFP and totality available attachments are posted. Anticipated date of availability for Read Library and remaining attachments is 31 Mar 14. 11 Feb 14: The second mp;A and a draft Authorized Baseline are posted. As a reminder, any ITCC II-related contact with the Government shall breathe issued in writing to mailto:[email protected] and mailto:[email protected]. A draft RFP is anticipated to breathe posted by the quit of the month, 28 Feb 14. 16 Jan 14: Post-Industry mp;A #1 and a draft of the Cost/Pricing Model are posted for Industry review and feedback. The remaining mp;A and an updated Sections L&M are anticipated to breathe posted by on or around 30 Jan 14. 12 November 2013: Industry Day and One-on-One Meeting information, including RSVP information, is included in the attached "Industry Day and One-on-Ones" document and accompanying Offutt Map. Additionally, a second volume of Questions and Answers is provided. 1 November 2013: A draft of Sections L&M is attached for Industry review and comment. Also, Industry Day has been scheduled for 10 December 2013 in the Bellevue, NE area. As further details are finalized, more information will provided. delight continue to monitor this posting, as additional information regarding the Industry Day venue and one-on-one meeting reservations are anticipated to breathe posted within the next 10 days. 26 August 2013: The current milestone estimates Have been delayed. The novel rate is as follows: Draft RFP: late October 2013 Industry Day: early December 2013 Final RFP: late April 201420 June 2013: RFI Questions & Answers #1 is posted as an attachment. 5 June 2013: In an effort to enable early and meaningful correspondence with Industry, the Contracting Officer seeks input, not to exceed 5 total pages in length, to the following Request for Information (RFI) by 5 July 2013-- 1. Provide sample projects the government can employ to evaluate this proposal. The project must breathe realistic in that they can breathe executed by the government and must exhibit cost savings and increased efficiencies. 2. Provide ideas to incentivize shrink performance, reduce cost, and interject efficiencies. 3. Provide examples of using various service levels for IT Support. What are the break-points in the performance threshold service levels that the government will notice cost savings 4. Provide examples of ISO or ITIL processes that can breathe introduced to augment efficiencies. No proprietary information or data shall breathe submitted; by providing a response to the above RFI, the responder gives the Government the perquisite to utilize the information in the formation of any forthcoming Request for Proposal (RFP). This utilization may include, but is not limited to, the inclusion of potential expansion tasks, performance and cost incentives, and flexibility in the services summary. Any questions shall breathe submitted in writing to the shrink administrator at [email protected]. Answers will breathe provided in a mp;A format to this notice. Interested parties are encouraged to review the attached DRAFT PWS and DRAFT Services Summary, as well as the newly revised milestone estimates below: Draft RFP: August 2013 Industry Day: October 2013 Final RFP: February 201322 Mar 13: To clarify the previous update, the Government is not currently requesting additional capability packages. The update was solely to notify interested vendors of the change in shrink Specialists. Also, the following milestones are available for planning purposes (milestones are approximations only and are matter to change without notice): Draft RFP: July 2013 Industry Day: September 2013 Final RFP: January 201418 Mar 13: The shrink Specialist is changed to Mr. Andrew Philson at mailto:[email protected]. 12 Sep 12: Questions in regards to the the ITCC II requirement: 1. QUESTION: Has the government determined the acquisition strategy (i.e. plenary and open, SB, 8(a), etc. RESPONSE: The ITCC II requirement is in the early stages of planning. The acqusition strategy will breathe announced in the synopsis to breathe posted prior to the draft RFP. The release of the synopsis is to breathe determined. 2. QUESTION: Is there an estimates acquisition time frame for the solicitation release The release date is to breathe determined. RESPONSE: A draft RFP will breathe released prior to release of the formal RFP to allow for industry input. 3. QUESTION: What is the estimated shrink value for this effort RESPONSE: The estimated shrink value for this effort is considered For Official employ Only (FOUO). A budget will breathe posted in Section L of the RFP. The budget is to breathe determined. 4. QUESTION: Is there an incumbent currently performing these requirements If so, who RESPONSE: The current ITCC requirements are performed by CSC on FA4600-04-C-0010 awarded for $700M. An industry day is planned to acquire region after release of the draft RFP. Meetings with potential offerors will breathe scheduled to acquire region following the Industry Day. Date for Industry Day is to breathe determined. totality information, not considered classified, will breathe posted on FedBizOps to give totality interested parties the identical handicap as totality other parties. If there is classified information to breathe distributed, instructions will breathe posted on FedBizOps on how to obtain the information. 30 May 12: Sources Sought Questions and Answers spreadsheet is posted. Sources Sought is modified to change D1 from: "Possess expertise and undergo to design, develop, test and deliver novel weather data processing and panoply capabilities within existing enterprise architecture." to "Possess expertise and undergo to design, develop, test and deliver novel capabilities within the existing enterprise architecture." The response due date for the capability packages is no later than 1600 hours (Central) on 15 Jun 2012. SOURCES SOUGHT ANNOUNCEMENT FOR INFORMATION TECHNOLOGY CAPABILITIES shrink (ITCC) II
A. INTRODUCTION 1. This is a Sources Sought synopsis being conducted pursuant to FAR piece 10, Market Research. This is for planning purposes only and there is no solicitation available at this time. 2. This is an initial step in the planning process for the Information Technology Capabilities shrink (ITCC) II follow-on acquisition currently titled Information Technology Capabilities shrink (ITCC). The Government is contemplating award of a Requirements shrink with job Orders (Cost Plus Incentive Fee (CPIF) with hard Fixed expense (FFP and Cost Reimbursable (CR) CLINs). 3. The 55th Contracting Squadron at Offutt Air coerce Base, Nebraska, seeks potential sources to fulfill systems engineering, management and sustainment services for integration, modification, and system advocate to the United States Strategic Command (USSTRATCOM). 4. USSTRATCOM requires a provider who possesses industry gauge skill levels and usurp security clearances, to fulfill system engineering, integration, operational, logistical, maintenance, configuration management and system administration services for their IT infrastructure. This infrastructure includes several divorce Local area Networks (Commercial, Unclassified, Secret, Top Secret, and Top covert Extremely Sensitive Information (ESI)) currently comprised of 13000 PCs / workstations / servers on fixed and mobile platforms utilizing commercial off the shelf (COTS) hardware and COTS & GOTS software. System administration will need to breathe provided for totality systems and applications connected to the LANs, plus standalones and/or laptops. Systems engineering processes consistent with industry standards are to breathe implemented and the provider will breathe expected to continually evolve the IT infrastructure to a common architecture through the technical solution process. Earned Value (EV) analysis and management for each discrete labor Breakdown Structure (WBS) component must breathe provided. 5. USSTRATCOM is seeking a partnership that will permit the service provider maximum flexibility in implementing IT infrastructure services through performance-based Service smooth Agreements (SLA) satisfying cost, schedule and performance parameters while achieving a balance between service provider accountability and government insight. 6. The North American Industrial Classification Systems (NAICS) code is 541512, Computer Systems Design Services, which has a wee commerce size gauge of $25.5M. A wee commerce hard competing as a prime contractor must breathe able to fulfill at least 50% of the total personnel requirement within its own company (reference FAR 52.219-14, Limitations on Subcontracting).
B. REQUIREMENTS 1. Objective: For USSTRATCOM systems to deliver increasingly higher levels of reliability and performance to meet existing and emerging missions while reducing total cost of ownership. 2. Tasks:
a) Program Management a. Develop, maintain & employ an Integrated Master arrangement (IMP) and an Integrated Master Schedule (IMS)). b. Communicate statuses and issues to the government in a clear, consistent and timely manner. c. commerce Management. Develop, maintain & employ a Performance labor Statement (PWS) in partnership with the government. d. Establish and maintain effectual commerce and technical relationships with government. Establish and maintain effectual commerce and technical relationships with totality associate contractors. e. Meet wee commerce participation requirements / goals IAW wee commerce Plan. f. character Management. Must breathe ISO 20000 certified; must maintain a elevated customer satisfaction program; and shall develop, maintain & employ a Program character Manual (PQM)). g. Provide cost reporting (to comprise cost variance analysis, cost management, and commerce Case Analyses for reducing costs). h. Monitor and report cost, schedule, and performance consistent with an approved overall integration plan/master schedule. Human Resources. Provide personnel with usurp professional certifications, equipment, tools, materials, supplies, parts, test equipment, supervision, and other items and services necessary for complete life-cycle advocate of USSTRATCOM systems to comprise planning, installation, sustainment, and optimization. Provide personnel that can breathe certified per DoD Directive 8500.1). i. Conduct Cost As an Independent Variable (CAIV) Analysis & Life Cycle Cost (LCC) management to achieve an affordable balance between cost and performance. Provide EVMS data on totality job orders and/or as required by the government. j. Risk Management. Manage technical and management risks; reduce cycle time for totality sustainment and modernization activities consistent with sound risk management which will comprise government representation. k. Configuration Management. Provide configuration management and testing to ensure interoperability, security, and compatibility among totality systems/subsystems. Validate the baseline for totality systems. Maintain and audit USSTRATCOM system and communication configuration baselines, and create them available to the government. l. Life-Cycle Planning. Utilize life-cycle management processes. m. Procurement. Purchases must meet specifications defined in the Technical Solution; assets are purchased and delivered on schedule, are within budget, fully meet totality requirements; and defects are returned as required. n. Training. Provide initial and recurring training on hardware and software items/components to advocate implementation and sustainment. o. Metrics. Identify metrics for system performance evaluation and report measurements and other metrics as required by the government. b) Operations & Maintenance. Provide integrated IT infrastructure capabilities and services for totality operations, maintenance, logistics, and procurement functions required to sustain, enhance and optimize the command's existing and future infrastructure; augment system reliability while decreasing maintenance requirements). a. Hardware Maintenance. Manage & maintain the identified system components (including COTS license renewals) to meet faultfinding and non-critical mission requirements; manage these components IAW the Life Cycle Management arrangement and the Technical Refreshment Plan; maintain a smooth of bench stock items required for faultfinding and routine maintenance actions. b. Deployment Services. Successfully complete installations (includes assemble, setup, configure, and test) of system components. c. Cabling. advocate totality IT cabling requirements, end-to-end. d. Warehouse. Operate the IT warehouse; provide receiving & shipping services, storage and pre-staging of totality incoming, outgoing and spare IT hardware and software components, inventory control/management, and packing, unpacking and disposal of shipping materials. e. Dispose of totality IT hardware and software components IAW government policies and procedures f. Decommission and dispose of USSTRATCOM systems and subsystems IAW government policies and procedures when useful life is exceeded. g. Service center Operations. Operate a 24/7 solitary Service center capable of coordinating totality customer maintenance and service issues and requests; document fix actions and lessons learned; and achieve elevated and increasing accuracy in first muster resolution. h. Provide Technical Refreshment arrangement with associated costs and advocate Life-Cycle Management processes (cradle-to-grave). i. Logistics. Develop and implement processes and capabilities for managing logistics required to sustain and enhance the command's existing & future infrastructure. Maximize cost effectual contractor logistics advocate (CLS) consistent with the warfighter's concepts of operations, to comprise changing the functions already performed under CLS and/or bringing additional systems under CLS. j. Windows Services (Server Administration & Desktop Services). Implement policies & procedures to manage, maintain and administer the servers, clients, storage and services to meet operational, availability and faultfinding and non-critical mission requirements - includes adding/configuring PCs & servers; setting up & maintaining LAN and WAN users; installing system-wide software, complying with security policies / procedures; file management; allocating and managing storage space; performing backups and restores; load and performance monitoring; performing preventative maintenance; diagnosing, repairing, upgrading, replacing or adjusting defective, broken and damaged system components; supporting totality quit user change requirements. k. UNIX Services (System and Workstation Management & Administration). Implement policies & procedures to manage, maintain and administer the servers, clients, storage and services to meet operational, availability and faultfinding and non-critical mission requirements - includes adding/configuring workstations & servers; setting up & maintaining LAN and WAN users; installing system-wide software, complying with security policies / procedures; file management; allocating and managing storage space; performing backups and restores; load and performance monitoring (to comprise monitoring totality system components to identify potential problem areas and assisting in devising targeted metrics to assess system performance on an ongoing basis); performing preventative maintenance; diagnosing, repairing, upgrading, replacing or adjusting defective, broken and damaged system components; supporting totality quit user change requirements. l. Security (Information Assurance) Management. Provide USSTRATCOM with robust information assurance capability; maintain current lore of IA industry best practices and recommend system changes as necessary to remain current; monitor computer emergency response teams (CERTs); prepare configuration updates or mitigation strategies and execute configuration updates as IA threats are identified; advocate the government in maintaining the Security Accreditation of the LANs. m. Enterprise Database Services. Development, Test and Production database schemas shall breathe developed, built and deployed and accurately populated on schedule; database backups shall breathe completed and retained; maintain operational database availability; fulfill permissions & account management and authentication to meet mission requirements; provide on-site response to database problems. n. Meet 24/7 system operational availability and performance requirements for systems and subsystems, on-call engineering, vendor support, and system maintenance as required. o. Maintain and fulfill incremental improvements to system and communications hardware and software including local area networks to ensure they meet capabilities and performance requirements, including correcting any deficiencies in meeting those requirements. Provide system administration, property management, and data administration.
c) Systems Engineering. Ensure an usurp smooth of standardization consistent with USSTRATCOM architectures and security requirements; evolve IT infrastructure to a more common, elastic architecture with enhanced capabilities through lifecycle management, technical solutions, software licensing and technical refresh processes. a. Design effectual solutions to meet technical, operational and personnel requirements. Translate functional requirements into system allocated and product configuration baselines. Recommend changes to system functional baselines. b. fulfill requirements analysis, life cycle cost analysis, and test and evaluation to reduce cost of ownership and optimize system and communications performance (e.g. value-added engineering). augment system reliability while decreasing maintenance requirements. c. Recommend changes to integration plans and interface specifications that accelerate capability delivery while reducing project costs. d. Technical Solution Development, Testing and Integration. Develop totality IT infrastructure technical solutions, brief government for approval, and implement solutions; implement configuration control processes; document and manage IT infrastructure baselines; advocate or provide testing for components being implemented to ensure interoperability of IT components prior to deployment and installation to assure minimal repercussion in the operational environment; ensure that totality germane unique and divorce systems and components are able to coexist and interface without negatively affecting each other) e. Provide test engineering to ensure validation and verification of user capabilities for delivered systems and components. Conduct a test process that demonstrates that product deliveries meet requirements and minimizes the probability of undetected errors. advocate Government progress test and evaluation, acceptance testing, operational acceptance testing and deployment of systems and applications. As practical, combine progress and operational testing activities. f. Security Architecture. Maintain current lore of information assurance industry best practices and recommend system changes as necessary to remain current; identify IA compliance issues; provide security & risk analysis of engineering solutions; participate in and advocate IA reviews groups.
d) The Contractor shall provide concurrent services for transition to the novel USSTRATCOM Headquarters structure for a era of 6 months to a year. 3. era of Performance: It is anticipated that the shrink era will breathe a ground era of one year (from date of award, with a 2-3 month transition period) and four one-year option periods. 4. Security: The contractor must provide a portion of personnel that Have TOP SECRET/Sensitive Compartmented Information clearances or that are eligible for said clearances. The remaining personnel must possess covert clearances or at a minimum, favorable National Agency Check with inquiries. totality personnel must breathe United States citizens. Final security requirements will breathe documented in the DD configuration 254.
C. INFORMATION AND INSTRUCTIONS: 1. totality businesses capable of providing these services are invited to respond. Any information provided to the government as a result of this sources sought synopsis is willing and the Government will not pay for any information submitted. Respondents are requested to submit capability packages electronically, as described below. a. Capability packages shall breathe one electronic copy. Capability package files should breathe in MS Office format (Word, transcend or PowerPoint) or Adobe pdf format, and should not exceed 5 MB on one e-mail. totality packages shall hold UNCLASSIFIED material only. b. Capability packages should not exceed 20 pages, each solitary side counting one page, 8.5 x 11 inch, with one-inch margins, and font no smaller than 10 point Times novel Roman. totality capability packages must breathe received no later than 1600 hours (Central) on 31 May 2012. c. Capability package responses shall breathe sent via email to [email protected] AND [email protected]. 2. Respondents must comprise the following information within their statement of capability packages: a. Company Information: Provide company name, address, a point of contact with e-mail address and telephone number, Federal Cage Code, Data Universal Numbering System (DUNS), commerce size, and security clearance level. Your company must breathe registered in CCR and ORCA. To register, depart to https://www.bpn.gov/ccr and http://orca.bpn.gov. also comprise intent to breathe a prime or sub-contractor on this effort. b. wee Business: wee commerce respondents to this announcement should betoken whether the respondent is a wee business, 8(a) concern, veteran-owned wee business, service-disabled veteran-owned wee business, HUB Zone wee business, wee disadvantaged business, women-owned wee business, or historically black college or university (HBCU) or minority institution (MI) (as defined by the clause at DFARS 252.226-7000). 3. In addition to the 20-page capability statement, contractors are encouraged to submit thoughts on overall shrink structure, including incentives and fee construct, era of performance, skill of the prime contractor to self fulfill (and the types of activities considered usurp for the prime contractor to self perform), wee commerce subcontracting goals, etc. 4. wee businesses are encouraged to submit responses even if your undergo is primarily that of a specialized subcontractor. 5. List Teaming Partners: Provide company name, address, a point of contact with e-mail address and telephone number, Federal Cage Code, Data Universal Numbering System (DUNS), commerce size, and security clearance level. 6. Identify whether the company and team partners Have a DCAA approved accounting system. Provide the DCAA address, a point of contact with e-mail address and telephone number for the Prime Contractor and Team Partners.
D. CAPABILITY PACKAGE AND EVALUATION: Interested businesses should provide a capability package describing corporate undergo in managing recent (within the past 3 years) requirements similar in size and scope to the activities described in this sources sought. Performance information should comprise dollar value, performance period, point of contact information for verification purposes, and description of the requirement. The Government will identify competitive firms by evaluating the capability packages using the following evaluation criteria. Potential offers should identify the following mandatory capabilities to accomplish the tasks in Section B and program management functions:
1. Possesses expertise and undergo to design, develop, test and deliver novel capabilities within existing enterprise architecture. Must demonstrate undergo in successful system engineering (using DoD or ISO standards and processes) to reduce cost of ownership and optimize system and communications performance. Must possess design methodologies that augment system reliability, decrease maintenance requirements and meet functional requirements. 2. Possesses expertise and undergo to manage efforts to meet shrink requirements within budget, and provide government insight into performance. Must breathe able to demonstrate personnel Have usurp professional certifications, security clearances, equipment, tools, materials, supplies, parts, test equipment, supervision, and other items and services necessary for complete system support. Program management processes must provide continuity of staffing to preclude loss of system support. Must exhibit skill for timely monitoring and reporting of cost, schedule, and performance in comparison with pre-established baseline. Possess processes that communicate status and issues to the government in a clear, consistent and timely manner for joint resolution. panoply commerce practices that reduce cycle time for sustainment and modernization activities. 3. undergo as a Prime or subcontractor of secure Government IT infrastructures providing services consistent with Government or commercial standards using plenary corporate resources and industry best practices. 4. undergo providing successful Operations, Maintenance and Logistics for networks of 13,000 or more workstations or desktops, associated servers, and network infrastructure in a solitary contracted secure IT service smooth environment. This includes assist desk, and implementation of baseline changes (i.e. capitalization or leasing of the IT assets and infrastructure). 5. Possesses undergo with secure Government IT systems containing multiple LANs and multiple security classification levels. 6. Possesses expertise and undergo to provide system performance metrics and report measurements that are sensitive to predicting the future performance of the systems. Management processes identify risks, arrangement and implement mitigation actions, and monitor progress to identify deviations from planned events. Capable to understand existing assets and requirements. 7. Capable of performing necessary enhancements to and correction of deficiencies in systems and communications hardware and software including local area networks. Processes ensure 24/7 system operational availability and performance requirements will breathe met. 8. Demonstrate possession of processes, expertise, and undergo to incorporate novel and emerging information technologies into the USSTRATCOM enterprise architecture. 9. Possess Capability Maturity Model Integration(R) processes rated smooth 3 (or higher). 10. Possess ISO 20000 certification. 11. shrink transition approach provides system continuity through the transition, innovative strategies to reduce transition costs, and time-phased staffing through the transition period. 12. Management capability to control costs and employ Earned Value Management (EVM) techniques. 13. financial capability to fulfill a cost reimbursement shrink (including whether the company has a DCAA/DCMA approved accounting system, approved purchasing system, approved estimating system, etc. and whether the company has current Forward Pricing Rate Agreements with a DCAA/DCMA point(s) of contact). 14. Demonstrate skill to conduct and oversee totality aspects of technical and administrative labor described above, on contracts that are an Acquisition of Services Category I (reference DoDI 5000.02, Enclosure 9, Table 9). 15. Capable of performing at least 50% of the total personnel requirement within your own company (if you are a wee commerce hard planning to compete as a prime contractor).
E. GOVERNMENT RESPONSIBILITY: This Sources Sought Notice is not a commercial solicitation per FAR piece 12, and should not breathe construed as a commitment by the Government for any purpose, nor does it restrict the Government to an ultimate acquisition approach. Any information submitted by respondents to this sources sought is strictly willing and any present submitted by such a hard will breathe evaluated without prejudice. totality questions and comments on this synopsis shall breathe submitted via e-mail to only the contacts listed below. PRIMARY contact: Ms. Cynthia Waller, shrink Specialist, [email protected]. ALTERNATE contact: Ms. Deb Simons, Contracting Officer, [email protected]. stamp totality e-mail responses tower with: ITCC II.
Link/URL: https://www.fbo.gov/spg/USAF/ACC/55CONS/FA4600-12-R-0026/listing.htmlCopyright: (c) 2013 Federal Information & news Dispatch, Inc. Wordcount: 4580
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