A2010-571 exam Dumps Source : Accessment: IBM Tivoli Process Automation Engine V7.5 Implementation
Test Code : A2010-571
Test name : Accessment: IBM Tivoli Process Automation Engine V7.5 Implementation
Vendor name : IBM
: 286 real Questions
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Feb 11, 2019 (Euclid Infotech Ltd via COMTEX) -- IBM unveiled fresh expertise to reduce power outages through assisting power companies predict where timber and different vegetation may additionally menace energy traces. IBM labored with Oncor, the biggest utility enterprise in Texas and the fifth biggest within the U.S., to boost a solution tailored for the energy and utility industry, to aid enrich operations and provide legitimate electric powered service for tens of millions of shoppers across the state.
The climate company Vegetation administration - predict is developed on IBM PAIRS Geoscope, a groundbreaking know-how developed through IBM research. The gear without leisurely techniques massive, complicated geospatial and time-based datasets accumulated by course of satellites, drones, aerial flights, millions of IoT sensors and climate fashions.
The ensuing insights can aid organizations dote Oncor to computer screen vegetation boom across their entire provider territory, enabling them to stronger determine and predict talents infringement with vigour lines. organizations can greater proactively and accurately contrivance for preventive maintenance and quick response, focusing crews in the maximum-priority locations and validating that necessary trimming became accomplished as expected.
"electrical energy is an principal share of their lives, and tens of millions of Texans reckon on Oncor day by day. Vegetation poses a sober risk to vigour lines and the encompassing areas, but monitoring it is a challenging and time-drinking procedure," said Peter Stoltman, vegetation administration application manager, Oncor. "by working with IBM, we're capable of expend analytics and AI to prioritize high-risk areas. This helps us adapt renovation operations to better public safety and service reliability."
Vegetation is a number one reason behind carrier interruption for utility corporations. With common procedures, the simple perception into edge risks involves towering priced on-site inspections or knowing the final time a neighborhood turned into trimmed. With this fresh answer, a entire lot of miles of transmission and distribution lines may breathe continually monitored to provide continuous insight in regards to the state of extend and preservation. in addition to helping establish and predict outage threats, geospatial-temporal insights can aid with overall grid reliability and compliance, wildfire prevention, storm administration and evaluation.
"Our utilities clients informed us that getting distinctive perception into the state of vegetation across their provider territory become a key challenge," observed Mahesh Sudhakaran, chief digital officer of IBM energy, environment and Utilities. "by combining PAIRS with AI and industry talents, they can give customers one integrated solution, delivered through IBM Hybrid Cloud, to aid them predict and manage vegetation in a price-effective and astute method."
"every company is plagued by weather. but for power organizations and their purchasers, it will possibly imply the contrast between even if they could preserve the lights on and warmth their homes," pointed out Cameron Clayton, IBM's modest supervisor of Watson Media and weather. "The capability to layer climate statistics with satellite tv for pc and sensor records gives utility businesses effectual fresh insights to assist them extend operations and chop gain an impact on on their customers."
PAIRS Geoscope ingests more than 10 terabytes of fresh information per day and has already served more than 15 million requests from more than 4,000 researchers, records scientists and developers in 80 countries. It removes the labor-intensive manner of producing insights from geospatial-temporal records, which is prevalent for its sheer measurement and complexity. The inability to entry, query and resolve this category of large information in a scalable approach is the intent it changed into lengthy considered unsearchable records. IBM scientists invented a fresh course to hasten and resolve advanced queries within minutes as an alternative of weeks or months, making previously unattainable insights now a fact.
PAIRS Geoscope is commonly available for discrete industries and expend cases. apart from Vegetation administration - Predict, PAIRS is additionally the underlying technology for Watson preference Platform for Agriculture, a suite of agribusiness gear that makes expend of the vigour of AI and geospatial data to aid farmers win more suggested choices about their vegetation.
Vegetation management is usually a aesthetic dry subject, but the PG&E saga has introduced it front and heart in utility information. The utility recently warned a federal pick that moves he is when you account that taking would require it to purge greater than one hundred million timber — an unattainable task, the utility talked about.
PG&E is noiseless looking ahead to U.S. District pick William Alsup's preference in its probation continuing.
may IBM's geospatial reply champion PG&E? The tech commerce says it has labored with Oncor to enhance a utility-specific solution able to layering climate evaluation with satellite and sensor information, to champion vigour groups adapt their preservation operations and minimize consumer influences of overgrowth.
IBM pointed out the reply is built on its PAIRS Geoscope, which "straight away tactics massive, complicated geospatial and time-based datasets gathered through satellites, drones, aerial flights, hundreds of thousands of IoT sensors and climate models."
whereas vegetation poses "a sober risk to power strains," monitoring it is "a difficult and time consuming technique. ... by working with IBM, they are able to expend analytics and AI to prioritize high-possibility areas," Peter Stoltman, vegetation management application supervisor for Oncor, mentioned in an announcement.
according to IBM, vegetation is a leading reason behind service interruption for utility agencies. The company says that with its fresh solution, a entire lot of miles of transmission and distribution lines could breathe consistently monitored to provide "continuous insight in regards to the state of growth and maintenance."
"moreover helping identify and predict outage threats, geospatial-temporal insights can aid with universal grid reliability and compliance, wildfire prevention, storm management and assessment," the company noted.
Unicorn’s expertise will aid beef up the SOA and MDM capabilities of huge Blue’s WebSphere and Rational product households.
one of IBM Corp.’s most in exact statistics integration product manufacturers—Omnivore (an enterprise search-oriented flavor of its WebSphere counsel Integrator franchise)—additionally doubles as an apt description of its acquisition practices.
massive Blue final week devoured nonetheless an extra tasty seller, in this case Unicorn solutions, Inc., a issuer of metadata modeling and administration equipment. Representatives dispute IBM plans to comprise Unicorn’s technology into future releases of its WebSphere middleware and Rational app dev products to assist beef up the SOA and MDM capabilities of both households.
Unicorn’s expertise will likewise determine its manner into huge Blue’s WebSphere Metadata Server offering, an extended-awaited “Rosetta Stone” for IBM’s information administration portfolio, which comprises a complexion of homegrown technologies and purchased expertise belongings, such as the products (DataStage, QualityStage, and different offerings) huge Blue inherited from the previous Ascential utility Corp.
IBM says Unicorn is its 18th integration- or manner-oriented application acquisition because 2001. James Kobielus, a predominant analyst for information management with consultancy present evaluation, says acquisition rapacity about sums up IBM’s existing predicament, through which it has been unhurried to carry an assimilated version of the Ascential technologies it got greater than a year in the past. (http://www.esj.com/business_intelligence/article.aspx?EditorialsID=7785)
big Blue has productized the previous Ascential applied sciences as WebSphere-branded offerings, to breathe sure, however its project Serrano-Hawk (a amalgamate of then-percolating subsequent-gen deliverables in each the IBM and Ascential R&D pipelines, respectively) platform unencumber—which will create a brand fresh hybrid unlock known as WebSphere recommendation Server (in fact Serrano and Hawk, dressed up with SOA-capable underpinnings)—continues to breathe missing in motion.
“IBM must deliver more specifics on its roadmap for releasing models of WII [WebSphere Information Integrator] products that comprise Unicorn metadata technology. IBM should likewise state the course it plans to position or market the Unicorn-enabled WII products vis-à-vis those of its partners that comprise metadata management performance,” Kobielus feedback. “furthermore, it should win clear the role of metadata management in its SOA run-time governance ambiance, wherein the lynchpin is IBM Tivoli alternate and Configuration management Database.”big Blue’s Unicorn acquisition likewise raises questions about IBM’s metadata administration strategy. When IBM staged its first-ever information live! (in conjunction with the Ascential World user confab), it promised to carry each the first fresh WebSphere-branded free up of DataStage and its nonetheless-gestating IBM Metadata management Server by using someday this spring. information reside and the WebSphere Metadata administration Server offering, in certain, were positioned as a coming-out birthday party for (or validation of) massive Blue’s master information management (MDM) ambitions. on the time, IBM officers maintained that large Blue already had indelicate of the items of a complete information management, or MDM, answer.
“We are usually greater conservative about what they proclaim than some of their competitors. in reality, today is the primary time they announced what indelicate of these strategic acquisitions were about,” talked about Dan Druker, director of master records administration with IBM, at the time. “MDM—you could Come at it in lots of different ways. There are every kind of discrete entry facets into MDM, however they desired to breathe very conservative about no longer tipping their hand too a lot, as a result of we’ve spent a huge amount of money on this approach.”
apparently, stout Blue didn’t expend satisfactory. but in indelicate probability that’s no longer fairly a honest assessment.
in the past, IBM hasn’t been unafraid to drag the set off on know-how acquisitions that mainly champion to raise its capabilities in arcane areas (akin to its acquisition of the previous Venetica for unstructured content management, as well as Aptrix and even green Pasture software). (http://esj.com/business/article.aspx?EditorialsID=1101)
The Unicorn acquisition appears to breathe another case in factor.
“IBM’s latest acquisition sends a badge to rivals that metadata administration is relevant to the vendor’s MDM, SOA and compliance suggestions,” Kobielus concludes. “rivals should revisit their own metadata management roadmaps and state how they contrivance to suit IBM’s bold plans vis-à-vis Unicorn technology. commercial enterprise IT groups should revisit their dedication to MDM providers, factoring these vendors’ metadata administration roadmaps into an evaluation of each issuer’s course.”
Stephen Swoyer is a Nashville, TN-based mostly freelance journalist who writes about technology.
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Server/storage virtualization and a tiered storage architecture produced significant benefits for a large retailer.
By Dave Vellante and David Floyer
Note: This case study is based on a Wikibon.org community user, and while the case is real, the name of the company—CS1—is fictitious.
—While CS1, a large retailer, was satisfied with the performance and availability of its Tier-1 storage platforms (consisting exclusively of EMC's Symmetrix arrays), rapid growth of Tier-2 applications (mainly Windows-based) and increased exact for storage to champion the company's growth were creating commerce constraints. Specifically, the time to migrate fresh arrays to champion CS1's three-year leasing strategy was tedious and expensive (5+ months and up to $50,000 per array).
CS1 decided to adopt an aggressive virtualization strategy for both servers and storage to better the flexibility and cost-effectiveness of its infrastructure. The company is nearly 12 months into a three-year contrivance to virtualize its entire SAN infrastructure.
CS1's original installation consisted of approximately 400TB of Symmetrix capacity split over two data centers, providing excellent availability and performance. Two SANs connected storage to more than 600 Unix and Windows servers.
Pain pointsCS1 leases gear on a three-year basis. As a result, each year arrays and servers are poignant out of, and into, the environment. This created three major issues:
An assessment of storage residing on the Tier-1 arrays indicated that nearly 50% of the Tier-1 storage capacity was appropriate for Tier-2 placements, based on the company's recovery point objectives (RPOs) and recovery time objectives (RTOs).
Solution strategyCS1 was already a major proponent of VMware on the server side. The company embarked on a three-year project to virtualize nearly indelicate storage attached to the SANs using IBM's SAN Volume Controller (SVC) virtualization platform to allow storage provisioning, migrations, and decommissioning without impacting applications.
CS1 has deployed IBM's DS4000 modular arrays behind the SVC to provide Tier-2 storage and has made it the default storage platform going forward. The company has retained the Symmetrix arrays for Tier-1 storage and is poignant most of these behind the SVC. CS1 is migrating its array-based storage management software to Tivoli (see table, below).
Adoption issuesBecause the SVC is an in-band virtualization platform, CS1 had initial concerns that performance, availability, and data integrity would not meet user expectations. observant testing had to breathe done on an application-by-application basis to ensure
CS1 likewise created a fresh centralized group to allocate data sets to storage tiers based on performance requirements. This group works with the lines of commerce to ensure there is an appropriate commerce justification for placing data on Tier-1 storage; otherwise, data is placed on Tier-2 platforms.
BenefitsThe project is 12 months in to a 36-month plan. Despite several hundred thousand dollars in hardware, software, services, and internal staff expense, the project is cash flow-positive. Payback epoch for the project was less than one year. For the storage it has virtualized (about one-third of the SAN-attached inventory), CS1 has reduced storage migration time from several months to five days on average. With virtualization of both servers and storage, CS1 has improved and continues to hope improvements in availability and time to provision a fresh virtual server with storage from weeks to minutes.
CS1 now estimates that with storage virtualization, for each dollar spent on hardware and software acquisition, the additional expense for migrating arrays has declined from $0.43 to less than $0.10. Moreover, the effectual cost per terabyte for Tier-2-class storage has been reduced by a factor of three.
Despite initial concerns, performance, availability, and integrity of arrays behind the SVC, including Symmetrix, gain not been an issue in production environments. However, the more-demanding Tier-1 applications gain not yet been placed behind the SVC.
ImplementationThe motif shows the CS1 implementation strategy. The company wanted to continue to expend the Symmetrix arrays as Tier-1 storage, but to slouch the majority of them behind the virtualization platform. The implementation contrivance is to virtualize as much of the storage as feasible over three years. If the SVC cannot handle some of the towering I/O requirements for Tier 1, CS1 has a fallback contrivance to implement a smaller pool of non-virtualized storage.
Organizational issuesCS1's strategy is to win IBM's modular disk arrays its default storage devices. A special case has to breathe made by the commerce if Tier-1 storage is to breathe used. As there is no chargeback, CS1 had to ensure there were enough management controls in station to govern this policy. The company is very concerned that its users gain enough performance as the storage is moved to Tier 2. To champion this strategy, CS1 set aside in station a storage group liable for placing data on the optimum tiers and for ensuring performance requirements are met by comprehensive testing.
CS1 is in the process of implementing a fresh performance and space monitoring and infrastructure monitoring mechanism, based on Tivoli software. The storage group monitors I/O performance and handles capacity planning and performance planning. The objective is to implement tools that monitor the performance, and if something is abnormal, to automatically open an incident report. The goal is to operate by exception and automation. For example, the Tivoli provisioning manager software is being implemented and scripted to automate commissioning and decommissioning of arrays.
CS1's long-term objective is to automate storage requests and storage migrations using a policy-based engine. The storage request would comprise the commerce requirements and prerequisites, and the policy would prescribe where it goes, together with backup-and-archive criteria.
CS1 has implemented a solid virtualization and tiered storage strategy, and the pressures for creating additional storage tiers will require an accelerated rate of adoption of virtualization and tiered storage. However a potential frail point of the strategy remains the degree to which CS1 can virtualize Tier-1 storage behind IBM's SVC, given the company's performance and availability requirements.
Dave Vellante and David Floyer are co-founders of The Wikibon Project, an open community of practitioners, consultants, and researchers dedicated to improving technology adoption. The authors can breathe contacted at email@example.com or firstname.lastname@example.org.
----------CS1's evaluation of IBM SVC proposal
----------Case study at-a-glance
CS1 is a retail company with an IT shop comprising mainframes and open systems. In all, the company has more than 1 petabyte of storage installed with about 40% residing on two storage networks supporting the company's mission-critical applications. SAN storage had been exclusively based on Tier-1 arrays, and CS1 needed a course to reduce the expense of storage acquisitions and lower complexities associated with migrations. One year into a three-year project, CS1 has saved several hundred thousand dollars and dramatically improved its time to migrate and provision storage. This payback came from a virtualized server and storage infrastructure that required observant planning and testing to ensure adequate service levels were met.
Healthcare providers in the Middle East and Africa will expend $2.8 billion on IT products and services in 2014 - an extend of 2.8 percent over 2013, according to the latest estimates from Gartner. With spending expected to breathe concentrated on areas dote structure patient databases, mobile health, and preventive and diagnostic healthcare technologies, there is a dire need for healthcare providers to invest in patient tryst technologies.
The healthcare industry is no stranger to rapid evolution and for ages, providers gain had to react quickly to fresh innovations. While employing the most skilled professionals and investing in the latest facilities goes a long course in establishing brand image, there are today many more factors that play a role in drawing in patients. Through the internet and social media, patients are smarter, more educated shoppers. Before they win a preference about a healthcare provider, they research their options through various channels in an exertion to ensure they win the most educated and appropriate decision. Once the conclusion is made and the service is provided, the customer suffer helps guarantee future commerce with both them and their peers.
Regulations, privacy challenges, and increasing research and technology, gain indelicate caused the healthcare industry to change regularly. Similarly, the expectations of patients continue to change in an exertion to find quicker access to information they require. The view of patient tryst is providing patients with access and allowing them to communicate with the provider at the time and in a manner they prefer. The downfall for many providers is waiting for patients to attain out to them before they provide information. Cost-cutting measures, penalties, and potential loss of commerce are creating an increasing need for automation around tryst practices.
Healthcare providers gain to breathe able to provide a secure, efficient, and effectual process to engage with patients if they hope to attract and retain their business. Whether large or small, every healthcare organization has a customer service heart play a censorious role in helping expand patient tryst strategies. The contact heart now serves as the core of the customer service arena, and can breathe leveraged as a utensil to achieve customer tryst excellence - if steps are taken to swirl it into a platform for innovation.
Moving to a Multi-Channel Approach
For healthcare providers, patient tryst is the primary focus for cutting costs, reducing re-admissions, and preventing future expenses, as well as ensuring a seamless suffer for indelicate customer enquiries. By creating a multi-channel environment that invites multiple ways to engage both inbound and outbound, patients receive a more personalized plane of trust from the provider. Furthermore, many multi-channel implementations comprise self-service options to extend access to information no matter the time of day. These channels may attain from traditional modes of communication such as voice, fax, and email, to more recent channels dote web chat, social media, and video.
Multi-channel should not breathe interpreted as ‘every channel.’ Given the demographic of its patient base, it is the responsibility of the provider to determine what additional channels, if any, will prove advantageous to their patient tryst strategies. For instance, simple enquiries dote appointment reminders, procedure follow-ups, or refill confirmations are increasingly being made available through SMS and email. At the time of enrollment with the provider, the patient has the option to communication preference, recognizing that these preferences may vary based on the notification. This may breathe driven by availability or confidentiality concerns. Either way, the view is that the patient has the choice.
Providers should talk to patients, determine the need, and scrutinize at a scalable, paced contrivance to extend tryst automation. Once a contrivance has been set aside in station as to what channels to offer, how to proffer them, and how to implement them, it will breathe principal to determine an ongoing management plan. This includes staffing requirements, recognizing that not every user will breathe capable of handling different types of interactions. It likewise includes an ongoing maintenance contrivance for administration and reporting. Monitoring the expend of current channels will aid providers expand existing and future projects to create an even more effectual strategy.
Self-Service Done Right
Interactive Voice Response (IVR) has earned a depraved reputation in recent years, mainly as a result of penniless implementations. Problems arise when companies upshot not assume the time and resources to develop menus and options that actually prove advantageous to customers. If implemented correctly however, automation of the IVR can prove to breathe just as much, if not more, personalized than a real person. Through integration with back-end systems that accommodate relevant customer data, the IVR can breathe made more dynamic and intelligent.
For healthcare, EMR systems or billing applications accommodate a wealth of patient information. As soon as a patient calls in, the IVR can breathe linked to relevant patient information to aid drive the call or imply why they might breathe calling. From recent procedures or discharges to upcoming appointments and outstanding bills, a patient journey is created through a self-service engine.
Anytime information is made available to a patient or caregiver, it is always principal to comprise security parameters for authenticating the caller. This may carry weight limiting information that is provided through the automated menu and escalating the call to a person if confidential medical information needs to breathe shared. It could likewise carry weight getting creative with authentication to authenticate that the caller is who they dispute they are through recent technology dote voice biometrics. No matter the implementation, self-service implemented correctly can serve as a cost-saving, convenient, personalized communication channel for providers and patients.
Proactive Versus Reactive Engagement
It can breathe effortless to respond to patients only when they engage with us. What sets inescapable providers apart is the aptitude to create better relationships with patients by taking a more proactive approach to customer service. The view that is that the organization can provide value to a patient even when they upshot not realize it can aid expand the ongoing relationship.
Patients trust providers with their health and well-being. This dynamic of the industry makes it even more principal that the plane of patient service breathe unique. The contact heart has tools in station to aid provide necessary responses to incoming interactions along with more creative outbound notifications. As the social media trend evolves, more and more organizations are using this channel to engage with customers. The selfsame holds valid with provider opportunities. Thanks to social media, patients can find additional insight about almost everything from their healthcare providers, which was previously not available.
Additionally, proactive reminders through multichannel options dote SMS, mobile applications, and email can aid patients feel more in touch and educated on their health. From pre-op to post-op, to prescription reminders, to basic ‘just checking in’, automated outbound communications can serve as a powerful utensil to talk to patients without requiring the human resources to upshot so.
Call to Action
Through increased integration, improved customer service strategies, and assessment of current commerce processes, organizations can win the conclusion to slouch to a more innovative and proactive strategy for patient engagement. What separates the healthcare industry from others is the view that healthcare providers are dealing with real people, their health and well-being, and trying to upshot what is best for them. The services being rendered and sold are much more sensitive in nature, so a attribute patient journey can breathe the faultless station to add personalization and trust to services. And the contact heart or patient service centre can serve as a powerful starting point and central location for this change.
About the author: Shaheen Haque is the Territory Manager, Middle East & Turkey at Interactive Intelligence. Originally from Bangladesh, he spent his early years being educated in London, UK and subsequently has worked in the UK and Europe for predominantly US software companies since graduating from University in 1993. The list of organizations includes SPSS (now IBM), LBS, Oracle, Seagate Software, AppSmart Software. It was his job with Micromuse (now IBM) that first brought him to Dubai. After his stint in Micromuse, he worked with IBM Middle East for a while in the Tivoli division. Then in 2007 he joined Interactive Intelligence when the company opened its first Middle East office in Dubai Internet City.
Edited by Maurice NagleBy TMCnet Special GuestShaheen Haque, Territory Manager, Middle East & Turkey at Interactive Intelligence ,
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