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7003 Avaya Communication Server 1000 for Avaya Aura Implementation

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Test Code : 7003
Test title : Avaya Communication Server 1000 for Avaya Aura Implementation
Vendor title : Avaya
: 65 actual Questions

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Avaya Avaya Communication Server 1000

RedSky E911 manager® reply Now Rated "Avaya Compliant" With Avaya conversation Server 1000 unlock 7.6 | actual Questions and Pass4sure dumps

Helps live confident Emergency Responders suffer correct counsel within the experience of a 9-1-1 Emergency

CHICAGO, IL--(Marketwired - October 29, 2014) - RedSky applied sciences, Inc., a number one company of E911 utility solutions to the industry market, introduced that E911 manager®, including the E911 any place® cloud service, has efficiently achieved compliance trying out with a key communications solution from Avaya, a global issuer of company collaboration and communication application and features.

As commercial enterprise purchasers consume expertise of the mobility made feasible via Unified Communications, true-time dwelling updates supplied through E911 manager® assist live confident emergency responders suffer correct suggestions in the adventure of a 9-1-1 emergency. moreover, the E911 anywhere® cloud carrier can settle for and route a 9-1-1 title to any of over 6,000 Public safety Answering elements in the u . s . and Canada, and the MyE911® client allows softphone clients to at once establish their location when backyard the commercial enterprise. This utility is now compliance-proven by using Avaya for compatibility with Avaya communique Server a thousand liberate 7.6.

"This compliance with the CS a thousand platform reflects RedSky's dedication to lead the E911 industry via integrating their software and functions with the newest applied sciences from Avaya," mentioned Kevin Sallmen, Director of Product administration for RedSky. "enterprise clients are inquiring for items and features that travail seamlessly collectively, proposing more productivity and extra automation and RedSky is delivering on this."

moreover actual-time dwelling tracking and 9-1-1 summon routing for Avaya communique Server one thousand telephones, E911 manager® points on-website notification of 9-1-1 calls and computerized location updates to PS-ALI databases and to RedSky's E911 any place® cloud-based 9-1-1 title routing carrier.

RedSky applied sciences is a member of the Avaya DevConnect select Product software and a expertise accomplice in the Avaya DevConnect program-an initiative to strengthen, market and sell resourceful third-birthday celebration products that interoperate with Avaya expertise and lengthen the value of an organization's funding in its community. 

As a know-how partner, RedSky is eligible to post items for compliance checking out by using the Avaya reply Interoperability and gape at various Lab. There, a crew of Avaya engineers develops a finished verify contrivance for each utility to investigate whether it is Avaya appropriate. Doing so allows for groups to confidently add most advantageous-in-classification capabilities to their network while not having to substitute their existing infrastructure-speeding deployment of current applications and reducing each community complexity and implementation costs. 

"RedSky's solutions permit corporations to lead a cellular personnel whereas preserving employees covered in case of an emergency. with the aid of efficaciously finishing compliance trying out, RedSky demonstrates its persisted dedication to seamless integration with Avaya items."--Eric Rossman, vp, Developer members of the family, Avaya


About AvayaAvaya is a worldwide provider of industry collaboration and communications options, featuring unified communications, contact facilities, networking and related functions to businesses of entire sizes around the globe. For more assistance delight visit

About RedSkyRedSky is a leading provider of E911 application solutions to the industry market with more consumers, more expertise, and more experience than every other provider. greater than a million worker's, students, visitors and visitors depend on RedSky for E911 protection. RedSky promises a full suite of on-premise and cloud-primarily based application options and functions for just about any telephony platform to advocate huge and minute businesses of every kindly seize, control and convey the specified region counsel crucial to give useful 9-1-1 emergency response, agree to situation E911 regulations and meet company requirements for safeguard, chance administration and effectivity. Headquartered in Chicago, IL, RedSky has partnerships with different leaders in the telecommunications and 9-1-1 industries to advocate shape 9-1-1 policy, leverage rising expertise, and comply with evolving regulatory necessities. For more advice, dispute with

Attachment accessible:

ISI solution Now Rated "Avaya Compliant" | actual Questions and Pass4sure dumps

SCHAUMBURG, IL--(Marketwire - 03/30/11) - ISI Telemanagement options, Inc., a leading company of Telecom fee management items and functions, today announced that its Infortel® select 8.1 Telecom Reporting software is compliant with key cyber web Protocol (IP) Telephony solutions from Avaya Inc., a global leader in company collaboration programs, software and functions.Infortel® opt for 8.1 helps groups video panoply and control their telecom usage throughout the complete commercial enterprise. The utility now is compliance-tested by using Avaya for compatibility with: Avaya aura® communication Server 1000 liberate 7.0."we are proud to live compliant with the newest Avaya air of mystery verbal exchange Server one thousand expertise. ISI's many Avaya-based mostly purchasers can now mediate assured they could live capable of continue to disburse the legit summon management and Telecom Reporting tools they've always relied on once they integrate the newest technology platforms from Avaya," referred to Irwin Friedman, Chairman and Chief executive Officer for ISI.ISI Telemanagement options is a member of the Avaya DevConnect program -- an initiative to improve, market and promote resourceful third-birthday celebration products that interoperate with Avaya know-how and lengthen the expense of a corporation's funding in its network.As a Gold member of the software, ISI is eligible to post items for compatibility checking out by means of the Avaya reply Interoperability and gape at various Lab. There, a crew of Avaya engineers develops a complete examine contrivance for each software to determine whether it is Avaya compliant. Doing so ensures organizations can confidently add top-quality-in-type capabilities to their community while not having to change their current infrastructure -- speeding deployment of recent applications and reducing each network complexity and implementation expenses."by means of offering compliance testing to the numerous imaginative companies relish ISI who are members of their DevConnect program, Avaya promotes utterly interoperable options that advocate businesses unleash effective current probabilities," referred to Eric Rossman, vp, developer members of the family, Avaya. "consequently, Avaya purchasers are able to connect personnel and consumers to information from anyplace they're, over something machine they suffer accessible -- getting more out of their multivendor community and supplying current value to their bottom line."About Avaya Avaya is a worldwide leader in commercial enterprise communications programs. The enterprise gives unified communications, contact centers, statistics options and related features at once and thru its channel companions to main companies and companies around the world. enterprises of entire sizes depend on Avaya for state-of-the-paintings communications that enlarge effectivity, collaboration, consumer carrier and competitiveness. For extra advice, delight dispute with For greater counsel on the Avaya DevConnect program, visit ISI Telemanagement options Headquartered in Schaumburg, IL, ISI Telemanagement solutions, Inc. is a number one issuer of telecom administration solutions that optimize suggestions, productivity, and fees involving statistics, instant, voice, and IP communications. Audit, inventory, community optimization, and outsourcing capabilities permit clients to free-up time and cash to design strategic investments in IP infrastructure and functions. ISI facilities, procedures, and statistics security conform to ISO 9001:2008, SAS 70 (records middle), HIPAA, safe Harbor and different Important standards. more information about ISI can also live establish at, requested by means of electronic mail at, or with the aid of calling +1.847.995.0002.

Linking applications and current person Experiences to Avaya aura via Avaya ACE | actual Questions and Pass4sure dumps

may 24, 2011

just announced this week at IAUG is a brand current application referred to as Ace Your Apps, designed to aid extend Avaya’s transformational individuals-centric collaboration experiences whereas providing clients with optimum flexibility and option of laptop and company utility utility. Joel Hackney, senior vice president of global earnings and advertising and president of container Operations at Avaya, describes Ace Your Apps as “a crucial proof aspect of their universal approach to drive people-first collaboration that enhances user and customer experiences”.

for most companies, integration of enterprise functions with communications capabilities frequently skill fork-lifting infrastructure, changing gadgets, including a divide summon manage platform, or altering the user adventure. With this Avaya software, despite the fact, businesses can:

  • Leverage Avaya air of secrecy for summon processing, multi-modal capabilities, and a subsequent-era SIP architecture
  • set up a communications-enabled enterprise platform
  • preserve person experiences and contours
  • Reuse infrastructure and handsets
  • Maximize flexibility and selection to integrate numerous vendors’ solutions
  • at the coronary heart of this application is a compelling present for agencies with Avaya aura or Avaya verbal exchange Server a thousand and Microsoft or IBM speedy messaging and presence purchasers. businesses latest models of Avaya air of mystery or Avaya CS 1000 are entitled to at least one free desktop integration consumer license for each UC-entitled person (as much as $a hundred and forty/consumer in price).   This provides up to a significant designate downs – up to 87 % for 5,000 deployed users – plus the capability to set up a communications-enabled industry process (CEBP) platform that may additional constrain innovation and workflow effectivity by means of integrating essential industry tactics with the intention to grow competitive edge through both the extension of productiveness growth in the commercial enterprise to desk-certain and cellular people and across the provide chain.  

    The Microsoft Communicator Add-in integrates Avaya air of mystery with OCS R2 the disburse of client-side OCS/Lync integration on-prem and in the cloud with BPOS (and office 365 in 3Q11). only the OCS/Lync usual CAL is required cutting back shoppers’ disburse by using reducing Microsoft license charges.   worker productiveness is additionally more suitable with click-to-name and telephony presence from Avaya air of secrecy handsets devoid of the need to purchase OCS/Lync devices, whereas the consumer adventure with Microsoft office Communicator (OC) is preserved with lone signal-on and lead for telephone and desktop modes supporting G.711, 722, 729 codecs.   furthermore, clients can leverage Avaya air of mystery’s wealthy role set directly within OC client including a dialog window permitting mid summon manage (free up, grasp and retrieve, DTMF), click on-to-video and CRM integration.

    With customer-aspect integration there are lots of advantages from the client perspective in terms of the feature/functionality and software flexibility.   as an instance, there's tense integration with the OCS/Lync IM/presence customer.   You don’t want OCS/Lync voice and associated commercial enterprise CAL (OCS) or Plus CAL (Lync) – a key requirement with Microsoft far off summon wield (RCC) and Direct SIP integration.   customer-side integration preserves a lone dial contrivance and the person journey of the OCS/Lync customer whereas permitting customer alternative of handsets – a transparent saver.   and you may click on-to-name from office apps.

    On the Microsoft aspect, Direct SIP is not a actual integration mannequin. It’s more of a coexistence mannequin with islands of clients requiring OCS/Lync voice and multiple dial plans.   A divide third celebration platform is required for the Contact center. There is restricted mobility assist, absence of a roadmap to VDI, and no voice integration for CEBP. RCC, having said that, requires a second customer to aid mobile, remote, and no-desk phone users. furthermore, Lync 2010 will no longer advocate here RCC facets: Downloading of normalization guidelines, video calling for RCC users, transferring conferences to consumer's personal numbers, and live portion of from dialog container when becoming a member of conferences.

    The IBM Lotus Sametime integration includes sizzling Desking to maneuver mobilephone and video gadgets.   worker's can disburse their desk telephones or favored contraptions to click-to-call or click-to-video and to peer presence and presence status alterations prerogative through phone or video calls from within Sametime.   laborers may additionally summon any quantity via built-in customer in addition to click-to-call from contacts and e-mail. 

    Put into exact result the ACE Your Apps reply improves employee productiveness and customer service while decreasing costs. A US-primarily based fiscal establishment, with an latest Avaya telephony infrastructure lately purchased: Avaya Flare Early Adopter kit, in addition to Avaya one-X cell for traveling worker's, and Microsoft OCS 2007 R2 for IM and presence. This company should execute on its approach for a unified digital computing device that integrates Avaya one-X aspects into Microsoft IM and presence without introducing a current customer adventure to its clients. Its solution turned into an preliminary deployment of 900 clients of the Avaya’s Microsoft Communicator Add-In (with talents to scale to 1,800 by using 12 months end). The Add-in aspects tense integration between Microsoft workplace Communicator purchasers and Avaya charisma CM to give a seamless, intuitive conclusion user event for multi-modal communications. This integration preserves their investment in existing Avaya infrastructure, together with desk phones while presenting the consumer with CEBP enablement platform for applications.

    In abstract, the ACE Your Apps application enables clients to obtain an premiere tradeoff of company requirements for reinforcing particular person and enterprise procedure productivity, interoperability with legacy infrastructure and complete can pervade of ownership (TCO). Legacy Avaya investments are included. reductions additionally accrue on the Microsoft aspect as no Microsoft voice CAL licenses nor OCS/Lync instruments are required.   corporations entangle the additional Avaya air of secrecy reductions of: lone dial plan, lone voice, video, and unified messaging community, trunk consolidation, and compliance. Avaya ACE acts as the lone connection factor to alleviate PBX improvements and simplify PBX integration.

    here is a bold step against multi-seller interoperability and demonstrates the effective capabilities supplied by artery of Avaya’s ACE.

    this article supported by artery of Avaya.

    David Yedwab, a technology advertising industry veteran with more than 25 years experience offering company mode counsel to most Important tech organisations, writes the pondering It via column for unified communications. To read greater of David’s articles, delight consult with his columnist web page.

    Edited by artery of Jennifer Russell

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    Avaya Communication Server 1000 for Avaya Aura Implementation

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    Komutel's Kloud Kontact Release Now Rated "Avaya Compliant" | actual questions and Pass4sure dumps

    - Helps businesses to manage their inbound and outbound calls with ease of use, hasten and flexibility while maximizing productivity and service quality.

    ST-GEORGES, QUÉBEC--(Marketwired - Feb. 1, 2017) - Komutel, a leading unified communication solution developer, today announced that Kontact, its Contact center solution, is compliant with key collaboration solutions from Avaya, a global provider of industry communications software, systems and services.

    Kontact, a Contact center solution, helps businesses to manage their inbound and outbound calls with ease of use, hasten and flexibility while maximizing productivity and service quality. The application is now compliance-tested by Avaya for compatibility with Avaya Communication Server 1000 Release 7.6 via SIP Trunk to Avaya Aura Session Manager Release 7.0 along with the BLF interface to monitor agent phones.

    Komutel is a Technology confederate in the Avaya DevConnect program-an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.

    As a Technology Partner, Komutel is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test contrivance for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to supersede their existing infrastructure-speeding deployment of current applications and reducing both network complexity and implementation costs.


    "We are very proud that their solution Kontact has passed compliance testing with the Avaya platform. Kontact optimizes customer experience at entire stages and becomes the key to efficient communications. With completion of compliance testing, customers can deploy Kontact with confidence that it has been tested in an Avaya lab."

    -- Richard Poulin, CEO, Komutel

    "Komutel Kontact has undergone formalized interoperability testing," said Eric Rossman, vice president, developer relations, Avaya. "Working with independent technology companies to assess compatibility through the Avaya DevConnect Program helps us ensure that Avaya customers can confidently upgrade and leverage the latest technologies from Avaya."

    -- Eric Rossman, vice president, Developer Relations, Avaya

    Additional Resources

    About Avaya

    Avaya is a leading provider of solutions that enable customer and team rendezvous across multiple channels and devices for better customer experience, increased productivity and enhanced fiscal performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of springy on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya rendezvous Environment enables third parties to create and customize industry applications for competitive advantage. Avaya fabric-based networking solutions advocate simplify and accelerate the deployment of industry captious applications and services. For more information delight visit

    About Komutel

    Komutel is an Enterprise Communication Software Developer, specializing in the development and marketing of open-ended and innovative solutions in the telecommunications sector. Komutel, leader in network and platform integration solutions (IT, VoIP, UC, Voice Mail, Mobility, Radio), is a recognized provider of user-friendly, multifaceted and value added solutions. Komutel customers span across many industry sectors such as Health Care, Finance, Insurance, Public Safety, Education and more. Komutel "Kloud" solutions' portfolio includes: summon center applications, Inbound Intelligence Integration, CDR reporting, PC Consoles, IVR, summon Recording, as well as various industry specific modules, respectively maximizing communication performance in their industry sectors. Komutel suite of products, available in the "cloud" or as a premise based, reinvents the basics and adds significant acceptation to customers' unified communications solutions. For more information, visit their website:

    Calabrio Expands ACD Integrations with Avaya Aura Contact center | actual questions and Pass4sure dumps

    May 28, 2014 09:02 ET | Source: Calabrio, Inc.

    MINNEAPOLIS, May 28, 2014 (GLOBE NEWSWIRE) -- via PRWEB - Calabrio, a leading provider of contact center workforce optimization (WFO) and analytics software, today announced continued expansion of its award-winning Calabrio ONE Workforce Optimization Suite in the Avaya marketplace by directly integrating its software with the Avaya Aura Contact center (AACC), including the Communications Server 1000 platform.

    Calabrio's latest direct integration extends the flexibility, functionality and long-term benefits of its user-centric WFO software to current and existing Avaya Aura Contact center users, without forcing infrastructure upgrades, relish automatic summon distributor (ACD) hardware.

    "We are committed to the Avaya community, and believe companies should suffer a option in both hardware and software. Their direct software integration with AACC puts customers in control," said Tom Goodmanson, president and chief executive officer of Calabrio. "We pride ourselves on creating WFO software with a springy and modern architecture that allows us to seamlessly integrate with any ACD."

    Calabrio's direct software integration with the Avaya Aura Contact center adds to its list of integrations offered, which include the Avaya Aura summon center Elite on the Communications Manager platform.

    Named a Visionary Vendor for the second consecutive year by Gartner*, Calabrio's integrated WFO suite provides the contact center with a modern, trustworthy and springy software platform. Calabrio ONE offers users with a consistent experience and interface across summon recording, attribute management, workforce management; and speech, text and desktop analytics solutions.

    Calabrio is a gold member of the Avaya DevConnect program; portion of the Avaya program since 2008. The Avaya DevConnect program enables businesses to confidently add best-in-class capabilities to their network, hasten deployment of current applications and reduce both network complexity and implementation costs.

    A complete list of product announcements, industry accolades and other company news is available in Calabrio's Media Center.

    For more information about Calabrio and Calabrio ONE, visit

    About Calabrio, Inc.

    Calabrio, Inc. develops and markets Calabrio ONE®, a comprehensive suite of contact center workforce optimization software that's facile to implement, disburse and maintain. Calabrio ONE includes summon recording, attribute assurance, workforce management, speech analytics, desktop analytics and performance-based dashboards and reporting. Calabrio ONE is springy – providing product bundles and add-ons that design it facile for customers to inaugurate with the prerogative set of applications and features for their industry today, then build on their success with current applications and features as their industry matures and their needs evolve. Calabrio ONE is built on a modern architecture that allows the contact center to integrate current applications easily, as well as personalize and optimize the desktop toolset for each user – agents, supervisors, managers, erudition workers and executives. Calabrio is a gold member of the Avaya DevConnect program. Find news and information at

    Follow Calabrio on Twitter at:

    Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. entire other trademarks mentioned in this document are the property of their respective owners.

    *Gartner, Inc., Magic Quadrant for Contact center Workforce Optimization, Jim Davies, November 20, 2013. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not recommend technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not live construed as statements of fact. Gartner disclaims entire warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

    This article was originally distributed on PRWeb. For the original version including any supplementary images or video, visit

    Haberman for Calabrio Tim Nelson +1 612-436-5543

    Avaya UC product overview: Aura Communication Manager | actual questions and Pass4sure dumps

    Editor's note: This article is portion of a buying lead on unified communications. The features in this series delineate the evolution of UC, its disburse cases and the Important criteria to deem when buying a UC product. The series also compares the top UC products in the market. This article gives an overview of Avaya UC products.

    Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC experience for users of any company size.

    The Avaya UC platform is a springy and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.

    Communication Manager provides UC foundation

    The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.

    The Communication Manager registers and maintains entire Session Initiation Protocol (SIP) endpoints, summon routing, summon queuing, prioritization of voice and video calls and much more. The product also has built-in conferencing and contact center applications -- suitable for companies with summon centers and demanding conferencing needs. 

    The Communication Manager offers more than 700 features that are available to entire users, no matter where they are working from, including office users and remote users working from home or on the road.

    With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is practicable using Avaya's media gateways, such as the Avaya G250. These media gateways travail pretty much the identical artery as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound summon routing to PSTN and ISDN services.

    Critical environments can also suffer a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the ill-started event that both servers are down, users will automatically register to the media gateway -- if available -- and suffer access to basic telephony services until the servers are restored. 

    The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, hasten and smaller hardware requirements, as opposed to other non-Linux-based systems.

    The Communication Manager can advocate up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for minute to larger enterprises.

    Session Manager controls calls and costs

    The Avaya Aura Session Manager is the core of Avaya's SIP-based architecture, unifying entire Avaya UC services. Aura Session Manager integrates with Avaya's Aura Communication Manager, media gateways, messaging services, session brim controller, conferencing, contact center and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs.

    The Aura platform can proper companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

    Avaya's Aura Session Manager has the unique aptitude to allow enterprise-wide dial plans across multiple vendor PBX environments. It can create systemwide network routing rules to route calls in a cost-efficient manner using least-cost routing methods, alternative routing, time-of-day routing, toll avoidance and more.

    Session Manager is truly an enterprise product, as it can advocate up to 250,000 SIP users, 350,000 SIP devices, 300,000 dial patterns, 1,000 SIP domains and many more. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-party PBXs, making it springy and facile to integrate with existing infrastructure.

    With a tolerance of up to 1,000-millisecond (ms) round-trip delay -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.

    Presence Services looks to enhance collaboration

    Avaya's Aura Presence Services is an Avaya UC server designed to advocate users collaborate more effectively by collecting and broadcasting presence information across entire users connected to the Aura Platform. Using the presence information, users can descry who is busy, away from their desk, on the phone, doesn't want to live disturbed, or simply not available, therefore saving time.

    Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering full UC services. Some application examples include Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 series and 96X1 Series.

    One Important feature is that Avaya's Aura Presence Services provides full advocate of both the SIMPLE and XMPP protocols, which means companies can disburse the presence software of their choice.

    Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB arduous drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to live present at once.

    Each Presence Service node can advocate up to 16,000 SIP users and H.323 users, while this number can enlarge to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

    Messaging server converts voicemail to text

    Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can suffer snappily and facile access to messages. captious current messages can alert employees and advocate maintain lofty customer service standards in any type of business.

    Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to deliver a title instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to deliver names to address voicemail messages; and many more functions.

    Some other trim features include Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to disburse their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.

    Aura Messaging can Hurry on a standalone server or a supported virtualized environment such as VMware. Redundancy is also available using the N+1 redundancy configuration.

    Deployment of Aura Messaging provides two paths: gauge Messaging server where a lone server combines the role of an application and storage server, or lofty storage capacity Messaging server where it serves as a large storage server that can advocate a larger number of mailboxes.

    Aura Messaging can advocate up to 20,000 users and 300 ports, depending on the deployment configuration.

    Virtual Application Manager available at no cost

    As with most UC solutions, Avaya's Aura platform and components fully advocate virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya also offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.

    With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the need for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and advocate the Avaya virtualized applications.

    Avaya's products are available through its website or channel partners. With its scope of core add-ons and extensions, the Aura platform can proper companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

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