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6402 Avaya IP Office Implementation

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6402 exam Dumps Source : Avaya IP Office Implementation

Test Code : 6402
Test title : Avaya IP Office Implementation
Vendor title : Avaya
: 63 actual Questions

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Avaya Avaya IP Office Implementation

Polycom SoundStation IP 6000 and IP 7000 conference telephones at the moment are Rated Avaya Compliant | killexams.com actual Questions and Pass4sure dumps

supply: Polycom, Inc.

Polycom, Inc.

Polycom, Inc.

November 05, 2009 08:30 ET

Award-winning Polycom HD Voice convention phones Now suitable With Avaya air of secrecy™ communication supervisor, Avaya IP office and Avaya integral structures

PLEASANTON, CA--(Marketwire - November 5, 2009) - Polycom, Inc. (NASDAQ: PLCM), the world leader in telepresence, video and voice communications options, today introduced that its requisites-primarily based Polycom SoundStation IP 6000 and SoundStation IP 7000 convention phones, featuring Polycom HD Voice™, are compliant with the Avaya air of mystery conversation supervisor, Avaya IP office and Avaya censorious options from Avaya, a leading global issuer of company communications functions, methods and services.

The SoundStation® IP 7000 and IP 6000 -- two next-era IP conference telephones -- offer groundbreaking Polycom facets including Polycom HD Voice™ expertise and a swish original design. The SoundStation IP 7000 is a bizarre ameliorate for government offices, convention rooms and board rooms, whereas the SoundStation® IP 6000 is applicable for managerial workplaces and diminutive to mid-sized convention rooms. moreover, Avaya is providing the Avaya 1692 IP Speakerphone, which is manufactured with the aid of Polycom. The Avaya 1692 IP Speakerphone provides the convenience and productivity advantages inherent in an impressive, arms-free convention cell. It can provide the huge set of Avaya air of secrecy™ features at once to small, midsize and massive conference rooms.

Polycom is a Platinum member of the Avaya DevConnect software -- an initiative to improve, market and sell ingenious third-party items that interoperate with Avaya know-how and lengthen the value of a company's funding in its community. As a Platinum member of the application, Polycom is eligible to post products for compatibility testing via the Avaya retort Interoperability and verify Lab. There a group of Avaya engineers develops a finished peruse at various arrangement for each software to verify even if it's Avaya compliant. Doing so ensures agencies can confidently add surest-in-classification capabilities to their network without needing to exchange their present infrastructure -- dashing deployment of recent purposes and reducing both community complexity and implementation prices.

"by providing compliance testing to the many creative organizations fancy Polycom who're individuals of their DevConnect program, Avaya promotes fully interoperable solutions that assist groups unleash powerful original percentages," spoke of Eric Rossman, vice president, developer family members and technical alliances, Avaya. "they are able to exhaust unified communications capabilities to connect employees and customers to counsel from anyplace they are, over something machine they've accessible -- getting greater out of their multivendor community and providing original cost to their final analysis."

About Avaya

Avaya is a global leader in commercial enterprise communications programs. The company gives unified communications, contact facilities, and related capabilities directly and thru its channel partners to main corporations and companies plenary over the world. enterprises of plenary sizes depend upon Avaya for state-of-the-paintings communications that augment efficiency, collaboration, client carrier and competitiveness. For more tips tickle contend with www.avaya.com. For more tips on the Avaya DevConnect software, consult with www.avaya.com/devconnect.

About Polycom

Polycom, Inc. (NASDAQ: PLCM) is the global leader in telepresence, video, and voice options and a visionary in communications that empower individuals to connect and collaborate in plenary places. search counsel from www.polycom.com for greater tips and result us on Twitter @AllAboutPolycom.

© 2009 Polycom, Inc. plenary rights reserved. POLYCOM®, the Polycom "Triangles" emblem and the names and marks linked to Polycom's products are logos and/or service marks of Polycom, Inc. and are registered and/or ordinary legislation marks in the u.s. and quite a lot of different countries. plenary other logos are property of their respective owners.


TeleTech expertise Introduces Avaya IP office Cloud offer | killexams.com actual Questions and Pass4sure dumps

TMCNet: TeleTech Technology Introduces Avaya IP Office Cloud Offer

DENVER, June 7, 2016 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a number one provider of customer journey, appointment and growth solutions, today announced that TeleTech technology has prolonged its commercial enterprise Avaya cloud rehearse to mid-market consumers with a brand original cloud offering developed on Avaya's IP workplace™ Platform.

TeleTech can now offer consumers the virtualized capabilities of both the Avaya IP office Platform and the Avaya air of mystery® Platform to carry Avaya's industry-main contact core (CC) and Unified Communications (UC) capabilities for diminutive to mid-sized businesses (SMBs) and high-conclusion companies alike. 

As one of the vital first Avaya certified partners to set up the Avaya aura Platform in a cloud start model, TeleTech technology utilized over 4 years of cloud adventure and over 20 years of crew and client appointment sustain from Avaya  to boost an commercial enterprise-grade, tremendously scalable and redundant Avaya IP office-based cloud contact heart and UC answer.

"Avaya is a market chief in feel middle and UC solutions and we've been featuring undoubted cloud contact middle and UC options to the marketplace for decades," notable Jack Denault, SVP, technology earnings and Alliances, TeleTech. "Introducing an IP workplace cloud retort to enrich TeleTech's current Avaya charisma cloud rehearse allows for us to with ease meet the wants of the mid-market contact core or UC purchaser. This makes us uniquely certified to bring the entire breadth of Avaya's CC and UC cloud solutions to market nowadays in keeping with the growing to exist claim for these Avaya choices."   

TeleTech's SMB customers can opt for a contact core and/or UC solution in accordance with their latest enterprise wants. Key facets of the Avaya IP workplace cloud contact heart retort consist of:

  • Omnichannel (chat, electronic mail, web)
  • Browser-primarily based Agent computer
  • home windows Agent desktop (French, Spanish, German)
  • capabilities-based routing
  • call recording
  • custom reporting
  • cozy faraway Agent
  • "because the channel continues to play a crucial position in helping businesses migrate to the cloud, TeleTech is uniquely placed to serve each commercial enterprise and mid-market shoppers on this journey through cloud-based mostly Avaya air of secrecy and Avaya IP office systems," talked about Morag Lucey, chief marketing officer at Avaya. "The TeleTech mid-market Cloud offer Powered via Avaya is a highly strategic solution for their mutual channel partners and purchasers."

    For extra suggestions about TeleTech know-how's cloud providing Powered by means of Avaya IP workplace, search counsel from TeleTechTechnology.com/cloud.

    ABOUT TELETECH TECHNOLOGYTeleTech know-how is a pioneer among North American companions in offering cloud and on-premises contact core solutions powered via Avaya and Cisco. As a number one companion within the design and birth of consumer event know-how solutions, it focuses on helping businesses throughout the globe provide quicker, smarter and more agile client interactions. TeleTech technology is a recognized Platinum Avaya link companion and Cisco Gold partner. additionally, it has earned a four.6/5.0 ordinary consumer delight score and four.8/5.0 implementation satisfaction score, making it one of the highest ranked Avaya and Cisco commerce partners. For greater assistance, visit teletech.com/what-we-do/know-how.

    ABOUT TELETECHTeleTech is a number one global company of client journey, appointment and growth solutions. centered in 1982, the commerce helps its shoppers purchase, maintain and develop profitable consumer relationships. using client-centric method, know-how, techniques and operations, TeleTech companions with company management across advertising, revenue and customer keeping to design and carry an easy, greater human customer sustain across every interplay channel. Servicing over eighty international locations, TeleTech's forty three,000 personnel are alive by means of a set of customer-concentrated values that bespeak relationships with consumers, their purchasers, and each different. To learn greater about how TeleTech is bringing humanity to the client adventure, consult with TeleTech.com.

    Investor Contact

    Media Contact

    Paul Miller

    Elizabeth Grice

    303.397.8641

    303.397.8507

    brand - http://photos.prnewswire.com/prnh/20140717/127860

    To view the common version on PR Newswire, visit:http://www.prnewswire.com/information-releases/teletech-know-how-introduces-avaya-ip-office-cloud-present-300280395.html

    source TeleTech Holdings, Inc.

    [ Back To SIP Trunking Home's Homepage ]


    Komutel's SIT2 Console Now Rated "Avaya Compliant" | killexams.com actual Questions and Pass4sure dumps

    ST-GEORGES, QUEBEC--(Marketwired - may additionally 9, 2016) - Komutel, a leading unified communication retort developer, today introduced that its SIT2 Console is compliant with key collaboration solutions from Avaya, a global provider of company communications software, systems and features.

    The SIT2 Console helps companies to combine their telephone device with their corporate directory and different records sources to simplify expert convoke handling. The software is now compliance-established by way of Avaya for compatibility with IP office Server version liberate 9.1 and IP workplace 500 V2 free up 9.1 by way of TAPI.

    Komutel is a technology colleague in the Avaya DevConnect software-an initiative to strengthen, market and promote innovative third-birthday party items that interoperate with Avaya expertise and extend the value of an organization's investment in its network.

    As a know-how associate, Komutel is eligible to post items for compliance trying out by way of the Avaya solution Interoperability and examine Lab. There, a team of Avaya engineers develops a finished examine arrangement for every software to investigate even if it is Avaya compatible. Doing so permits organizations to confidently add surest-in-type capabilities to their community with no need to change their existing infrastructure-dashing deployment of latest applications and decreasing each network complexity and implementation costs.

    rates:

    "we are very arrogant that their console SIT2 has passed compliance trying out with the Avaya platform. The SIT2 Console is an impressive retort for firms of plenary sizes trying to enhance their customer relationships in addition to employee productivity. With completion of compliance trying out, valued clientele can install this product with self belief that it has been established in an Avaya lab."

    -- Richard Poulin, CEO, Komutel

    "Komutel's Console SIT2 has passed through formalized interoperability checking out," pointed out Eric Rossman, vice chairman, developer family members, Avaya. "Working with independent technology companies to examine compatibility in the course of the Avaya DevConnect program helps us exist positive that Avaya clients can confidently upgrade and leverage the newest applied sciences from Avaya."

    -- Eric Rossman, vp, Developer members of the family, Avaya

    extra resources

    www.devconnectmarketplace.com

    www.avaya.com/devconnect

    About Avaya

    Avaya is a number one company of options that enable consumer and team appointment across separate channels and instruments for enhanced consumer adventure, extended productiveness and better fiscal performance. Its world-type contact centre and unified communications applied sciences and features can exist institute in a great election of bendy on-premise and cloud deployment alternate options that seamlessly combine with non-Avaya purposes. The Avaya appointment atmosphere makes it practicable for third events to create and customize company applications for competitive capabilities. Avaya cloth-based networking options back simplify and precipitate up the deployment of company-critical applications and functions. For extra tips tickle consult with www.avaya.com.

    About Komutel

    Komutel is an commerce verbal exchange software Developer, specializing in the structure and advertising and marketing of open-ended and creative solutions within the telecommunications sector. Komutel, chief in network and platform integration options (IT, VoIP, UC, Voice Mail, Mobility, Radio), is a diagnosed issuer of consumer-pleasant, versatile and value introduced options. Komutel clients span throughout many commerce sectors reminiscent of health Care, Finance, coverage, Public security, schooling and extra. Komutel "Kloud" solutions' portfolio includes: title centre applications, Inbound Intelligence Integration, CDR reporting, workstation Consoles, IVR, title Recording, in addition to a number of company selected modules, respectively maximizing verbal exchange performance in their commerce sectors. Komutel suite of items, obtainable in the "cloud" or as a premise primarily based, reinvents the fundamentals and adds giant clients' unified communications solutions. For greater assistance, consult with their site: www.komutel.com


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    Avaya IP Office Implementation

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    Financial Services Companies Select Avaya IP Office to precipitate Collaboration, Enhance Customer Service | killexams.com actual questions and Pass4sure dumps

    BASKING RIDGE, NJ--(Marketwire -08/08/12)-

  • Three financial services firms -- AmeriMerchant, Fuoco Group and RootWorks -- sojourn connected to customers and colleagues with Avaya unified communications
  • In communications planning, majority of financial services companies (46%) rate mobility as their highest priority(1)
  • More professional services firms are choosing Avaya IP Office to sojourn connected, including a growing number of financial services companies that are experiencing transformative changes in their industry. By adopting Avaya IP Office -- the company's unified communications solution for diminutive and mid-size enterprises (SME) -- financial services companies can enhance collaboration, mobility and customer service across their company, and revolve communications into a secure, strategic commerce asset.

    Three financial services companies that savor chosen Avaya IP Office to ameliorate their communications are AmeriMerchant, a merchant cash promote company, Fuoco Group, an accounting and advisory firm, and RootWorks, a consulting company dedicated to helping accounting practices succeed. Each company is sharing details of their experiences:

    AmeriMerchant Speeds Customer Service to sojourn Ahead of CompetitorsAmeriMerchant -- a NYC-based commerce working capital company with 100+ employees -- is in a time-sensitive industry, serving businesses ranging from restaurants to retail stores. These companies reckon on AmeriMerchant's financing services to maintain commerce flowing, which requires highly-reliable communications and the talent to bag customers routed to the privilege person quickly to bag the information they need.

    To achieve this, AmeriMerchant chose Avaya IP Office. According to Andrew Altschuler, vice president, commerce development for AmeriMerchant, IP Office's advanced contact heart capabilities enable customer calls to bag answered quickly, and on the first try. This helps AmeriMerchant achieve their goal of eliminating missed or mis-routed calls, which can lead to lost sales -- something Altschuler no longer needs to worry about with Avaya IP Office in his business.

    Avaya IP Office too helps AmeriMerchant ameliorate customer service through salesperson training, enabling supervisors to view customer convoke statistics, listen on calls, and then provide tips or serve struggling workers. Through nightly reports, supervisors can note if production is up or down, and ameliorate customer service as needed.DJJ Technologies was the Avaya commerce colleague for AmeriMerchant's implementation.

    Fuoco Group Accountants import on Avaya Connectivity When Fuoco Group, based in original York, sought a solution to maintain accountants across multiple locations in proximate collaboration, they turned to Avaya so that their 85 employees across four locations remained in communications -- a censorious factor during the sedulous tax season. To achieve this, they brought in Avaya IP Office, which simplified their approach to communications, while upgrading their capabilities.

    According to Joseph Manzelli, director of operations, Fuoco Group, Avaya IP Office was quick to implement, and he could easily manage it by himself. This was in contrast to their last system from another vendor, which according to Manzelli, was a "fiasco" that took six months to implement. Additionally, Avaya IP Office meets Fuoco Group's key goal, which is to maintain employees accessible at plenary times. Among Manzelli's favorite capabilities: keeping employees connected by extending commerce calls to their mobile phones, and incorporating functions fancy presence that not only point to availability, but enable automatic "call-backs" to callers once employees are off the phone.Manhattan commerce Systems was the Avaya commerce colleague for Fuoco Group's implementation.

    Mobility Tools maintain RootWorks in proximate Contact with ClientsFor Darren Root, CEO of consulting and accounting services company RootWorks, advanced communications is essential for overseeing multiple businesses while on the road or in remote locations. In addition to helping accounting firms succeed with his guidance, the Root manages CPA rehearse Root and Associates, and too serves as executive editor of CPA rehearse Advisor Magazine. To remain accessible -- and manage it plenary effectively -- RootWorks' CEO chose Avaya IP Office.

    Root' s multiple responsibilities and sedulous travel schedule require him to savor constant connectivity, since his clients remain demanding whether he is teaching a class, at his solid or at the airport. Both Root and his employees bag serve from Avaya IP Office's softphone application, which includes videoconferencing capabilities that let employees sojourn in feel visually with customers while mobile. Root plans to enhance mobility with the IP Office app for iPhone devices, enabling him to note presence of staff members, and savor a wide scope of conferencing capabilities (including the talent to quickly add, drop or mute contacts) at his fingertips.G3 Technologies and Forth Phaze were the Avaya commerce Partners for RootWorks' implementation.

    Story continues

    For more information on Avaya IP Office, visit here:

    Quotes:"In their business, it's needful to bag someone on the line immediately. For instance, if their underwriter misses a call, or a customer seeking information on a product gets sent to the wrong person, they can lose the sale. Fortunately, they savor Avaya IP Office, which delivers results. We've seen up to a 25% productivity augment through improved convoke response times, convoke volumes and sales tied to better convoke management."-- Andrew Altschuler, vice president, commerce development for AmeriMerchant

    "We deal with many demanding clients -- from actual estate to healthcare companies. This requires 24/7 access and service, and Avaya IP Office recognizes this by making communications across plenary their offices a pleasure, while giving their accountants the tools needed to sojourn in touch."-- Joseph Manzelli, director of operations, Fuoco Group

    "I used to note larger companies with these advanced capabilities, and now with Avaya IP Office, they savor plenary those capabilities too -- plus more. They too bag the added benefit of a cost-effective system that is light to manage by yourself. Unified Communications and mobility are very needful for a diminutive commerce fancy ours to have, and fortunately they savor it with IP Office."-- Darren Root, CEO of RootWorks

    Research:In a study of Networks & Telecom decision-makers, when asked which initiatives were likely to exist your firm's top priority, the majority of financial services vertical respondents (46%) said mobility back for employees, customers or commerce partners was a 'high priority over the next 12 mos. This rated highest amongst plenary priorities. (Forrsights Networks & Telecommunications Survey, 2012 Q1, Forrester Research, Inc., 2012)

    About AvayaAvaya is a global provider of commerce collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of plenary sizes around the world. For more information tickle visit www.avaya.com.

    Certain statements contained in this press release are forward-looking statements. These statements may exist identified by the exhaust of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. They savor based these forward-looking statements on their current expectations, assumptions, estimates and projections. While they believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond their control. These and other needful factors may judgement their actual results, performance or achievements to disagree materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, tickle mention to Avaya's filings with the SEC that are available at www.sec.gov/. Avaya disclaims any objective or duty to update or revise any forward-looking statements, whether as a result of original information, future events or otherwise.

    (1) (Source: Forrsights Networks & Telecommunications Survey, 2012 Q1, Forrester Research, Inc., 2012)


    TeleTech Technology Introduces Avaya IP Office Cloud offer | killexams.com actual questions and Pass4sure dumps

    TMCNet: TeleTech Technology Introduces Avaya IP Office Cloud Offer

    DENVER, June 7, 2016 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, appointment and growth solutions, today announced that TeleTech Technology has extended its enterprise Avaya cloud rehearse to mid-market clients with a original cloud offering built on Avaya's IP Office™ Platform.

    TeleTech can now offer clients the virtualized capabilities of both the Avaya IP Office Platform and the Avaya Aura® Platform to deliver Avaya's industry-leading contact heart (CC) and Unified Communications (UC) capabilities for diminutive to mid-sized businesses (SMBs) and high-end enterprises alike. 

    As one of the first Avaya Certified Partners to deploy the Avaya Aura Platform in a cloud delivery model, TeleTech Technology utilized over four years of cloud sustain and over 20 years of team and customer appointment sustain from Avaya  to develop an enterprise-grade, highly scalable and redundant Avaya IP Office-based cloud contact heart and UC solution.

    "Avaya is a market leader in contact heart and UC solutions and they savor been providing trusty cloud contact heart and UC solutions to the market for many years," said Jack Denault, SVP, Technology Sales and Alliances, TeleTech. "Introducing an IP Office cloud solution to complement TeleTech's existing Avaya Aura cloud rehearse allows us to effectively meet the needs of the mid-market contact heart or UC buyer. This makes us uniquely qualified to bring the plenary breadth of Avaya's CC and UC cloud solutions to market today in response to the growing claim for these Avaya offerings."   

    TeleTech's SMB clients can opt for a contact heart and/or UC solution based on their current commerce needs. Key features of the Avaya IP Office cloud contact heart solution include:

  • Omnichannel (chat, email, Web)
  • Browser-based Agent Desktop
  • Windows Agent Desktop (French, Spanish, German)
  • Skills-based routing
  • Call recording
  • Custom reporting
  • Secure Remote Agent
  • "As the channel continues to play an needful role in helping businesses migrate to the cloud, TeleTech is uniquely positioned to serve both enterprise and mid-market customers on this journey through cloud-based Avaya Aura and Avaya IP Office platforms," said Morag Lucey, chief marketing officer at Avaya. "The TeleTech mid-market Cloud offer Powered by Avaya is a highly strategic solution for their mutual channel partners and customers."

    For more information about TeleTech Technology's cloud offering Powered by Avaya IP Office, visit TeleTechTechnology.com/cloud.

    ABOUT TELETECH TECHNOLOGYTeleTech Technology is a pioneer among North American partners in offering cloud and on-premises contact heart solutions powered by Avaya and Cisco. As a leading colleague in the design and delivery of customer sustain technology solutions, it specializes in helping companies across the globe provide faster, smarter and more agile customer interactions. TeleTech Technology is a recognized Platinum Avaya Connect colleague and Cisco Gold Partner. In addition, it has earned a 4.6/5.0 overall customer satisfaction rating and 4.8/5.0 implementation satisfaction rating, making it one of the highest ranked Avaya and Cisco commerce partners. For more information, visit teletech.com/what-we-do/technology.

    ABOUT TELETECHTeleTech is a leading global provider of customer experience, appointment and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer keeping to design and deliver a simple, more human customer sustain across every interaction channel. Servicing over 80 countries, TeleTech's 43,000 employees live by a set of customer-focused values that pilot relationships with clients, their customers, and each other. To learn more about how TeleTech is bringing humanity to the customer experience, visit TeleTech.com.

    Investor Contact

    Media Contact

    Paul Miller

    Elizabeth Grice

    303.397.8641

    303.397.8507

    Logo - http://photos.prnewswire.com/prnh/20140717/127860

    To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/teletech-technology-introduces-avaya-ip-office-cloud-offer-300280395.html

    SOURCE TeleTech Holdings, Inc.

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    Polycom SoundStation IP 6000 and IP 7000 Conference Phones Are Now Rated Avaya Compliant | killexams.com actual questions and Pass4sure dumps

    No result found, try original keyword!today announced that its standards-based Polycom SoundStation IP 6000 and SoundStation IP 7000 conference phones, featuring Polycom HD Voice™, are compliant with the Avaya Aura Communication Manager, ...


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