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6207-1 Avaya Aura Contact Recording and Avaya(R) Aura property Monitoring Implementation

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6207-1 exam Dumps Source : Avaya Aura Contact Recording and Avaya(R) Aura property Monitoring Implementation

Test Code : 6207-1
Test denomination : Avaya Aura Contact Recording and Avaya(R) Aura property Monitoring Implementation
Vendor denomination : Avaya
: 62 true Questions

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Avaya Avaya Aura Contact Recording

CallCopy call Recording and call seat solution Rated "Avaya Compliant" | true Questions and Pass4sure dumps

cc: find carcass of workers Optimization Suite Undergoes successful Compliance trying out With Key Avaya IP Telephony options

COLUMBUS, OH--(Marketwire - Jan 18, 2012) - CallCopy, a leading provider of creative call recording and call seat solutions, these days introduced that its cc: find group of workers optimization suite is compliant with key internet Protocol (IP) telephony solutions from Avaya, a global company of enterprise collaboration programs, software and services.

cc: ascertain can breathe leveraged by using corporations to ameliorate their even of client provider, enhance organizational performance and proactively leverage enterprise intelligence through taking pictures and inspecting client interactions. The utility is compliance-tested through Avaya for compatibility with: Avaya aura® conversation supervisor 6.0.1 and Avaya charisma® software Enablement features 6.1.

"This newest compliance testing builds on their lengthy-standing relationship with Avaya," observed Matt Madzia, director of product management at CallCopy. "Our shoppers improvement significantly from their compatibility testing, which has resulted in highly interoperable options with Avaya. They continue to breathe dedicated to offering customers fresh how to comfortably and value-simply find fresh possibilities for getting extra out of their communications infrastructure."

CallCopy is a longtime member of the Avaya DevConnect program -- an initiative to advance, market and promote imaginative third-celebration products that interoperate with Avaya technology and extend the expense of an organization's investment in its community. As a Gold member of the software, CallCopy labored with a team of Avaya engineers during the compatibility testing fashion to ameliorate a comprehensive check draw to assess even if cc: ascertain became Avaya compliant.

"CallCopy's newest update to their carcass of workers optimization retort has undergone formalized interoperability testing," observed Eric Rossman, vp, developer relations at Avaya. "with the aid of working with unbiased know-how corporations during the Avaya DevConnect software to investigate compatibility, this helps us ensure that Avaya shoppers can confidently leverage and ameliorate to their latest solutions."

About CallCopy CallCopy, a number one company of innovative contact core options, is dedicated to guaranteeing the optimum specifications of delight. The award-profitable, commercial enterprise-confirmed cc: ascertain suite offers superior call recording, monitor seize, property administration, speech analytics, computing device analytics, efficiency administration, client satisfaction survey and carcass of workers management capabilities to companies of entire sizes and industries. For greater assistance, discuss with

About Avaya Avaya is a global issuer of enterprise collaboration and communications solutions, providing unified communications, contact centers, statistics solutions and linked capabilities to businesses of entire sizes worldwide. For more advice gratify hunt advice from For greater tips on the Avaya DevConnect application, consult with

OAISYS call Recording retort Now Rated "Avaya Compliant" | true Questions and Pass4sure dumps

TEMPE, AZ--(Marketwire - eleven/16/10) - OAISYS®, a number one issuer of company call recording and call middle administration options, today introduced that its Tracer utility is compliant with key contact seat and IP telephony options from Avaya Inc., a world chief in industry communications programs, software and functions.The Tracer knowledgeable interaction management solution enables companies to listing calls, deportment are vital and automated call monitoring, reckon and rank employee efficiency and archive requires later playback and evaluate. The software now is compliance-established by means of Avaya for compatibility with Avaya charisma™ communique supervisor 6.0 using Avaya air of secrecy™ application Enablement features 5.2.2 (AES) solutions."the integration of OAISYS Tracer with aura conversation manager offers enterprises and call facilities with a characteristic-rich, elementary-to-use and particularly low in cost denomination recording and excellent assurance solution," pointed out Brian Spencer, president of OAISYS. "Avaya compliant checking out assures valued clientele and resellers that Tracer will with ease, reliably and price-effortlessly uphold them net the most from the Avaya communications infrastructure."OAISYS is a member of the Avaya DevConnect software -- an initiative to enhance, market and sell creative third-celebration items that interoperate with Avaya technology and lengthen the cost of a corporation's funding in its community.As a Gold member of the software, OAISYS is eligible to publish items for compatibility testing by the Avaya solution Interoperability and verify Lab. There, a team of Avaya engineers develops a complete test draw for every application to examine even if it is Avaya compliant. Doing so ensures businesses can confidently add most effective-in-classification capabilities to their community without having to change their current infrastructure -- rushing deployment of recent purposes and cutting back both network complexity and implementation costs."the integration with OAISYS Tracer provides contact facilities and enterprise clients with the outfit they deserve to address consumer service, regulatory compliance and personnel evolution considerations privilege through the corporation," said Eric Rossman, vice chairman, developer members of the family, Avaya. "Avaya shoppers can now do in compel a official and comparatively cheap requisites-based denomination recording and interaction administration retort to uphold obtain economical, productive and ecocnomic contact core operations."About OAISYS OAISYS® ( is a number one developer of denomination recording and phone seat administration options for a Great scope of companies, from small- to medium-sized groups to multi-web page Great agencies. The OAISYS voice documentation and interaction administration solutions uphold companies inside lots of industries -- together with healthcare, automobile dealerships, monetary functions, and the public sector -- attract and hold consumers by course of digitally capturing cellphone-primarily based interactions for elementary retrieval, playback and administration. compatible with main company communications outfit providers, OAISYS Tracer and Talkument applications assist groups enrich risk administration, property assurance, customer retention, dispute resolution, regulatory compliance necessities and other crucial enterprise concerns. OAISYS is headquartered in Tempe, Ariz. OAISYS confined is observed in Cambridge, England.About Avaya Avaya is a worldwide leader in enterprise communications methods. The enterprise offers unified communications, contact facilities, statistics options and related services at once and thru its channel companions to main agencies and organizations entire over the world. businesses of entire sizes rely upon Avaya for state-of-the-art communications that enhance effectivity, collaboration, customer provider and competitiveness. For extra assistance, gratify discuss with For more suggestions on the Avaya DevConnect program, hunt advice from

Avaya Collaboration Pods Simplify aura management | true Questions and Pass4sure dumps


EUC with HCI: Why It concerns

on the core of Avaya's unified communications and collaboration portfolio is its aura platform. whereas charisma has been accessible on committed hardware and as software, Avaya is now extending the platform with a virtual version running in an engineered collaboration pod.

The Avaya Collaboration Pod is a combination of Avaya application and hardware, in conjunction with know-how from VMware and EMC. The Collaboration Pod is an extension of Avaya's virtualization fashion and the air of mystery Virtualized edition (VE) that become first announced in December of 2012.

air of secrecy VE makes it possible for firms to consolidate and condense diverse servers privilege into a virtualized VMware ambiance, as Randy move, director of product management at Avaya, explained to enterprise Networking Planet.

Going a step past simply operating charisma on VMware, youngsters, Avaya has likewise developed a administration tool referred to as the Pod Orchestration Suite for the Collaboration Pod.

"The Pod Orchestration Suite is a mix of current outfit they had throughout the Avaya infrastructure and software groups," fade spoke of. "We then created some fresh functionality to create an integrated view of every thing in the stack."Avaya Collaboration Pod

The core thought is to permit an application-driven retort that can breathe managed with a "single pane of glass." The Pod Orchestration Suite permits directors to provision, function, and preserve an aura deployment from the utility layer the entire manner during the infrastructure.


The Collaboration Pod contains VMware vSphere ESXi as the underlying virtualization engine. As for hardware, the pod comprises Lenovo RD530 rack servers with up to sixteen cores of compute vigor. there's additionally an EMC VNX 5300 unified storage array for backup house, messaging, and do contact with recording. The Avaya G450 Gateway for Digital symptom Processing and PSTN connectivity as well because the Avaya Session edge Controller are likewise integrated with the Collaboration Pod.

From a networking perspective, the Avaya VSP 7000 swap sits within the pod as a true-of-rack change. The VSP 7000 is Avaya's flagship true-of-rack change and became first announced in may additionally of 2011 as a excessive-performance 10 GbE switch.

The gross Collaboration Pod is delivered in an Avaya-branded enclosure. gallop mentioned that an industry handiest receives one bill as entire the a number of components of the retort are resold by course of Avaya.

The Collaboration Pod is not suppositious to substitute present non-VMware virtualized aura deployments, but fairly to present a preference to clients.

"We nevertheless acquire the availability of air of mystery gadget platform which is the server edition," fade pointed out. "We try to supply people choices in an application to meet anything their wants are."


Sean Michael Kerner is a senior editor at, the intelligence provider of the IT enterprise zone network, the network for know-how professionals. supervene him on Twitter @TechJournalist.

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Avaya Aura Contact Recording and Avaya(R) Aura property Monitoring Implementation

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OAISYS Solutions Now Available Through Avaya DevConnect Select Product Program | true questions and Pass4sure dumps

TEMPE, AZ--(Marketwire - Feb 7, 2013) -

Key Takeaways:

  • Innovative voice compliance and property monitoring software solutions can breathe ordered directly from Avaya and its distributors.
  • Enables easier access to Avaya-compatible technology that extends the value of a company's unified communications network.
  • OAISYS®, a leading provider of industry call recording and contact seat management solutions, today announced that its portfolio of voice compliance and property monitoring applications will breathe sold through Avaya, a global provider of industry collaboration and communication solutions, through the Avaya Select Product Program. 

    The Avaya Select Product Program offers customers a streamlined course to order Avaya-compatible, third-party applications chosen for the powerful capabilities they bring to Avaya's portfolio.

    The OAISYS Talkument® and Tracer solutions offered through the program acquire been compliance-tested for compatibility with Avaya IP Office and Avaya Aura® Communication Manager. By integrating with an Avaya platform, it is smooth for companies to extend the benefits of sophisticated, practical and affordable voice compliance and property monitoring feature functionality to their communications infrastructures. As Part of Avaya's orderable solution set, OAISYS solutions can breathe easily purchased through both Avaya and its channel partners. Customers can add specific capabilities to their existing Avaya platform or can source a complete Avaya-based communications solution that incorporates the OAISYS Talkument and Tracer applications. 

    OAISYS and other companies participating in the Select Product Program are Technology Partners in the Avaya DevConnect Program -- an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. 

    Streamlined ordering through the Avaya Select Product Program is available in the United States and Canada and is expected to expand globally during 2013. Delivery, implementation, service and uphold are provided by Select Product Program companies.

    Quotes:"I am honored that OAISYS is one of a select group of partners to breathe invited to associate the Avaya Select Product Program. OAISYS solutions befriend address the challenges facing SMB and midmarket organizations, something to which they acquire been committed for more than sixteen years. The expanded relationship between their companies will streamline the ordering and delivery process for Avaya Connect channel partners, thus helping them to better and more quickly serve their customers."-- BRIAN SPENCER, PRESIDENT, OAISYS

    "The combination of the OAISYS Tracer property monitoring solution with the Avaya Aura communications infrastructure provides meaningful insight into their agents' interactions. With Tracer, they are able to evaluate agent performance, enlarge customer satisfaction and ameliorate the overall efficiency and productivity of their call seat operations."-- KATHERINE LUCION, CUSTOMER SERVICES seat SUPERVISOR, PFSWEB INC.

    "The inclusion of the OAISYS Talkument and Tracer solutions in the DevConnect Select Product Program helps Avaya customers obtain complete end-to-end solutions with ease. OAISYS voice documentation and property monitoring solutions, now featuring the very technology for audio search as delivered by Avaya Speech Analytics, enables organizations to confidently address an evolving array of regulatory requirements, effectively mitigating the risk of non-compliance while likewise enhancing the customer experience."-- ERIC ROSSMAN, VICE PRESIDENT, DEVELOPER RELATIONS, AVAYA

    Additional Resources:

    Tags:Avaya, channel partners, communications solutions, devconnect, developers, resellers

    About Avaya: Avaya is a global provider of industry collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of entire sizes around the world. For more information, gratify visit

    About OAISYS: OAISYS® is a leading developer of call recording and contact seat management solutions for a wide scope of organizations, from small- to medium-sized businesses to multi-site great enterprises. OAISYS voice compliance and property monitoring applications befriend businesses mitigate risk and enhance customer service by digitally capturing phone-based interactions for simple retrieval, playback and management. OAISYS is headquartered in Tempe, Ariz. OAISYS Limited is located in Cambridge, England. For more information gratify visit

    Verint Witness Actionable Solutions’ Workforce Optimization Software Gains Certified Status with Avaya Aura | true questions and Pass4sure dumps

    MELVILLE, N.Y.--(BUSINESS WIRE)--Verint®Systems Inc. today announced that its impact 360® Workforce Optimization solution has received certified status with key contact seat solutions from Avaya, a leading global provider of industry communications applications, systems and services. The solution was successfully tested by Avaya in September 2009 for compatibility with Avaya Aura™ Communication Manager 5.2, an extensible IP telephony platform for enterprises. It has likewise been tested with the enhanced telephony APIs, protocols and Web services of Avaya Aura Application Enablement Services 4.2, which provides access to the powerful call processing, media and administrative features available in Avaya Aura Communication Manager.

    Impact 360, from Verint® Witness Actionable Solutions®, is a unified suite comprised of workforce optimization solutions that include property monitoring and call recording, workforce management, analytics, performance management, eLearning and coaching. Designed to befriend today’s customer-centric enterprises meet and exceed their sales, service and operations goals—from the contact center, to branch and remote offices, to back-office operations departments—Impact 360 helps uncover industry trends, ascertain the root understanding of employee and customer behavior, and power the privilege decisions to befriend ensure service excellence and achieve continuous performance improvement across entire aspects of customer keeping operations.

    “Avaya’s close working relationship with Verint has afforded both companies fresh efficiencies through the certification testing of Avaya Aura products with impact 360,” says Chris McGugan, vice president, products and marketing, Avaya Contact seat Solutions. “The result is a towering even of integration and tough synergies between the product lines.”

    “We are pleased to acquire completed Avaya Aura certification testing. Through their deep integration, Avaya Aura customers can occupy replete advantage of impact 360 Workforce Optimization to provide unified applications on Avaya’s unified communications platform,” adds John Bourne, senior vice president, global channels and alliances, Verint Witness Actionable Solutions.

    Verint Witness Actionable Solutions is a member of the Avaya DevConnect Program, an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. As a platinum member of the program, Verint is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Basking Ridge, N.J. There, a team of Avaya engineers develops a comprehensive test draw for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to supersede their existing infrastructure—speeding deployment of fresh applications and reducing both network complexity and implementation costs.

    About Verint Witness Actionable Solutions

    Verint® Witness Actionable Solutions® is the leader in analytics-driven workforce optimization software and services. Its solutions are designed to befriend organizations capture customer intelligence, uncover industry trends, ascertain the root understanding of employee and customer behavior, and optimize the customer experience. From contact centers to remote office, branch and back-office operations, its award-winning, next-generation impact 360® Workforce Optimization suite is the industry’s most unified solution set—featuring property monitoring and recording, workforce management, speech and data analytics, customer feedback surveys, performance management, eLearning and coaching. impact 360 helps ameliorate the entire customer service delivery network, powering the privilege decisions to befriend ensure service excellence and transform organizations into customer-centric enterprises.

    About Verint Systems Inc.

    Verint® Systems Inc. is a global leader in Actionable Intelligence® solutions and value-added services. Their solutions enable organizations of entire sizes to do timely and effectual decisions to ameliorate enterprise performance and do the world a safer place. More than 10,000 organizations in over 150 countries—including over 80 percent of the Fortune 100—use Verint solutions to capture, distill, and analyze knotty and underused information sources, such as voice, video, and unstructured text. Headquartered in Melville, fresh York, they uphold their customers around the globe directly and with an extensive network of selling and uphold partners. Visit us at their website

    About Avaya

    Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of entire sizes depend on Avaya for state-of-the-art communications that ameliorate efficiency, collaboration, customer service and competitiveness. For more information, gratify visit

    This press release contains "forward-looking statements" within the signification of the Private Securities Litigation Reform Act of 1995, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar upshot relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could understanding actual results to vary materially from those expressed in or implied by the forward-looking statements. For a particular discussion of these risk factors, note the Company's Current Report on configuration 8-K filed with the Securities and Exchange Commission on September 10, 2007, as supplemented by their Current Reports on configuration 8-K filed on November 5, 2007, January 16, 2008, and April 9, 2008 and the configuration NT-10Q filed on December 10, 2009. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.

    VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, WITNESS ACTIONABLE SOLUTIONS, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, EDGEVR, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, impact 360, the impact 360 logo, ameliorate EVERYTHING, EQUALITY, CONTACTSTORE, EYRETEL, BLUE PUMPKIN SOFTWARE, BLUE PUMPKIN, the BLUE PUMPKIN logo, EXAMETRIC and the EXAMETRIC logo, CLICK2STAFF, STAFFSMART, AMAE SOFTWARE and the AMAE logo are trademarks and registered trademarks of Verint Systems Inc. Other trademarks mentioned are the property of their respective owners.

    OAISYS to Exhibit at International Avaya Users Group and colleague Community Council Annual Conferences | true questions and Pass4sure dumps

    Will Showcase Tracer and Talkument Voice Recording, Compliance and property Monitoring Applications to Avaya Users and Partners

    TEMPE, AZ--(Marketwired - May 29, 2013) - OAISYS®, a leading provider of industry call recording and contact seat management solutions, today announced it will breathe exhibiting its Talkument® and Tracer call recording solutions at the International Avaya Users Group (IAUG) CONVERGE2013 and colleague Community Council (PCC) Americas annual conferences. The co-located events are being held June 3-7, 2013, in Orlando, Fla. 

    With 5,000 members, IAUG is one of the world's largest international organizations for communications technology professionals. As the forum for the global Avaya customer community, IAUG provides a voice and resource for Avaya customers worldwide.

    The PCC Americas is a not-for-profit organization made up of over 150 Avaya industry partners and distributors from North, Central and South America. With over 1,000 members, the organization is dedicated to improving overall products and services for the Avaya quit user community.

    "The OAISYS portfolio of voice compliance and property monitoring applications provide an pattern solution appropriate for Avaya SMB and midmarket customers," said OAISYS president Brian Spencer. "OAISYS is an Avaya DevConnect Technology Partner, so Avaya customers and partners can relish the self-confidence of knowing that OAISYS solutions are Avaya compliance-tested and certified. Together with the Avaya industry telephone systems, the OAISYS call recording solutions deliver the perfect equipoise of functionality, reliability and affordability."

    OAISYS Talkument and Tracer call recording solutions befriend businesses document and manage phone-based interactions for compliance and property assurance purposes. The integration of the OAISYS Talkument and Tracer applications with Avaya unified communications solutions provides SMB and midmarket customers with sophisticated, simple-to-use and affordable voice compliance and property monitoring feature functionality. OAISYS solutions acquire been compliance-tested by Avaya for compatibility with Avaya IP Office 8.1 and Avaya Aura® Communication Manager 6.2.

    OAISYS is a Technology colleague in the Avaya DevConnect program -- an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.

    About OAISYS: OAISYS® is a leading developer of call recording and contact seat management solutions for a wide scope of organizations, from small- to medium-sized businesses to multi-site great enterprises. OAISYS voice compliance and property monitoring applications befriend businesses mitigate risk and enhance customer service by digitally capturing phone-based interactions for simple retrieval, playback and management. OAISYS is headquartered in Tempe, Ariz. OAISYS Limited is located in Cambridge, England. For more information gratify visit

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