3203 exam Dumps Source : Avaya Aura Messaging Implementation and Maintenance
Test Code : 3203
Test cognomen : Avaya Aura Messaging Implementation and Maintenance
Vendor cognomen : Avaya
: 81 existent Questions
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Avaya is now making it simple for enterprises and midmarket clients to integrate collaboration and conversation purposes into their enterprise purposes. The newly announced Avaya air of mystery Collaboration environment, a utility platform for agencies and developers, will eradicate the complexities associated with adding social, cellular or cloud-based capabilities into essential purposes.
The Santa Clara, Calif.-based mostly dealer additionally announced its newly virtualized version 9.0 IP office to support small- and medium-sized organizations scale to attain more users at more places, in addition to its original enterprise messaging provider, which improves employee SMS communications with the aid of enabling one-phone number communications by the exhaust of textual content messaging on any cell machine or computer.Avaya charisma Collaboration atmosphere: enabling builders to unify communications
The Avaya air of mystery Collaboration ambiance, a original programming middleware that sits on amend of the Avaya air of mystery platform, will allow Avaya clients to add points -- reminiscent of voice and video -- into industry applications. developers can exhaust the atmosphere to embed collaboration, communications and beget contact with middle capabilities into any software or sequence of functions to prolong the functionality of industry applications, said expense Monday, vice chairman and universal manager of collaboration structures for Avaya. The middleware additionally eliminates the want for developers to own really first-rate communications abilities just before constructing any purposes.
"The Avaya collaboration atmosphere opens up alternatives for third-birthday celebration developers, but besides industry purchasers -- they are those who're definitely drawn to writing their own apps," Monday observed. Avaya is training what they preach, and should besides breathe the exhaust of the air of mystery Collaboration atmosphere to write its own applications going ahead, Monday stated.
Avaya updated its IP workplace software, version 9.0, doubling the number of users it supports to 2,000 allotted throughout as many as 32 places of work. Avaya is additionally offering the platform as a digital utility product, freeing enterprises from investing in Avaya's proprietary hardware, Monday observed.
colossal organizations can install IP workplace 9.0 in smaller branch places of travail and manage it during the flagship charisma platform. "Avaya air of secrecy users can now deploy [the software] into branches the usage of IP office, which provides customers with a budget friendly deployment model that may besides breathe centrally managed via charisma," Monday observed. "IP office is superb for a small department zone where there may well breathe less want for redundancy and lesser functionality wants than headquarters."
IP office fills a gap for a lot of agencies, renowned Michael Brandenburg, industry analyst at San Antonio-primarily based Frost and Sullivan Inc. "it's a considerable suitable for branches which are too gigantic for outdated versions of IP workplace, but nonetheless no longer gigantic satisfactory for charisma," he noted.
cell Signaling expertise Inc., a Danvers, Mass.-based biotech enterprise, has been the usage of Avaya IP workplace at three of its five places unfold birthright through the U.S. and Europe. as the industry rolls IP workplace out to its remaining two websites, IP workplace 9.0 will even breathe deployed, observed Carlos del Castillo, manager of IT Infrastructure for phone Signaling technology.
mobilephone Signaling presently uses IP workplace in its convoke middle, however hopes for extra seamless collaboration amongst its worldwide sites and stronger catastrophe recovery capabilities with edition 9.0. "Being able to virtualize IP workplace capacity they are able to own a backup of their main gadget, so if some thing had been to ensue, they can rapidly flood to the virtualized backup," del Castillo said.
The enterprise's scientists who're doing antibodies research are actually answering technical advocate calls routed in the course of the cognomen center. With IP office 9.0 they should breathe capable of win calls on the machine of their deciding on from any vicinity, he observed. "The scientists are always in the lab, now not at desks, and want wireless devices to talk with purchasers without having to shun from side to side or carry varied items of device."Avaya comprises text messaging in the commercial enterprise Collaboration ambiance
Avaya additionally delivered its Avaya Messaging carrier (AMS), a cloud-based, pay-per-user messaging provider that extends the equal one-mobilephone number functionality for numerous gadgets that agencies are used to for mobilephone calls, to texting. "similar to users shouldn't own to give out their personal mobilephone numbers anymore for industry calls, now they may not must for texting, both. The carrier brings an commercial enterprise flare to texting," Avaya's Monday said.
text messages can even breathe bought on drugs and desktops, apart from Apple, Android and home windows smartphones. The provider besides attaches industry security performance to textual content messaging, equivalent to archiving.
"In a wonderfully deployed UC [unified communications] atmosphere, users own an office number that can ring to their cellphone or desktop, but if somebody favorite textual content messaging as a mode of conversation, they'd requisite to supply out their own quantity," Frost and Sullivan's Brandenburg spoke of. "The service fills a gap that no person actually recognized existed."
let us know what you contemplate about the story; e mail: Gina Narcisi, news author and follow @GeeNarcisi on Twitter.
October 19, 2017
The Avaya air of secrecy Communications supervisor unified communications portfolio is now a FedRAMP licensed solution. It has an Authority to operate on the reasonable stage.
FedRAMP stands for Federal possibility and Authorization management application. Avaya explains that it “provides a standardized strategy to safety assessment, authorization, and continuous monitoring for cloud products and features.”
Avaya govt options changed into able to achieve this designation via its partnership with Collab9. That industry is a FedRAMP approved UC as a provider company. It offers UCaaS options that meet situation and federal government safety necessities.
"FedRAMP authorization for Avaya's UCaaS through their Collab9 partnership presents the better of each worlds," stated Jerry Dotson, vice chairman, Avaya executive options. "government businesses now own entry to a variety of scalable enterprise-grade UC service capabilities from a depended on government IT leader, each and every on a set can pervade per user groundwork. Avaya government options presents a hybrid of alternatives tailor-made to the needs and mission goals of any company and in so doing, improves risk management, eliminates technical debt, reduces useful resource consumption and most importantly, raises productivity. they own made a major funding in efforts to deliver their shoppers with a seamless, transparent and immediate transition to the cloud, which they accept as dependable with will provide a a all lot lessen total cost of ownership whereas offering a future-proof provider providing."
The Avaya charisma Communications manager offers client contact, messaging, video, and voice aspects as a solitary package. it could possibly with no anguish and constantly advocate UC in multilocation environments. And it adapts to analog, digital, H.323. and SIP environments.
Avaya lately launched The mobile enterprise: 2017 Unified Communications report. It says that 81 p.c of organizations are planning to stream to a extra advanced communications environment. And it suggests forty four % of groups could generate $13,000 to $26,000 worth of further productiveness per employee per year the exhaust of such options.
Edited by Mandi Nowitz
ROCHESTER, ny--(Marketwire - 06/14/eleven) - OneStream Networks, a number one global managed IP services company, today announced that its international SIP Trunking carrier is compliant with key web protocol (IP) telephony options from Avaya Inc., a world chief in company collaboration techniques, utility and functions.international SIP Trunking carrier makes it viable for groups to consolidate global voice features onto existing or original inner most MPLS IP connections, leading to stagy pervade expense downs and greater characteristic access with out sacrificing first-rate, reliability, protection or calling features.OneStream Networks international SIP Trunking uses Session Initiation Protocol signaling and a local IP-primarily based facility to maneuver each and every voice traffic between a consumer's Avaya aura® SIP network, the OneStream Networks IP network, and the general public Switched telephone community. This converged provider makes it viable for better efficiencies via eliminating the requisite for businesses to maneuver assorted companies at varied websites with several entry facilities and offers the following greater features offered with the superior know-how of the Avaya charisma Session supervisor core:
The software is now compliance-validated via Avaya for compatibility with Avaya air of mystery® verbal exchange manager, Avaya charisma® Session manager, and Acme Packet 3800 internet-internet Session edge Controller."through aligning ourselves with leading expertise partners relish Avaya, OneStream Networks can aid industry valued clientele unlock the replete skills of their Avaya unified communications and community funding," states Trey Smith, President OneStream Networks. "Our joint dedication to technical compliance and versatile, specifications-primarily based platforms makes it viable for the respectable and cost efficacious integration of convoke processing, unified communications, messaging, presence and mobility in an integrated platform. These aspects fuse to unify and expand the industry communications event, even with region or equipment. We're blissful this partnership will improvement latest and future purchasers with their IP communications needs."OneStream Networks is a member of the Avaya DevConnect program -- an initiative to improve, market and promote imaginitive third-birthday party products that interoperate with Avaya expertise and lengthen the expense of a corporation's funding in its network.As a Gold member of the application, OneStream Networks is eligible to publish items for compatibility checking out by means of the Avaya retort Interoperability and examine Lab. There, a team of Avaya engineers develops a finished verify scheme for every utility to assess even if it's Avaya compliant. Doing so ensures groups can confidently add most excellent-in-classification capabilities to their community without needing to supplant their current infrastructure -- dashing deployment of recent functions and reducing both network complexity and implementation fees."businesses relish OneStream Networks are increasing the choices available to Avaya clients," said Eric Rossman, vice president, developer family members, Avaya. "With a global altenative of standards-primarily based solutions which are compliance-validated for interoperability, agencies can stronger align expertise with the needs of the enterprise; enabling vital company strategies, altering the style they travail and uncovering original cost that contributes to the final analysis."About Avaya Avaya is a worldwide chief in company collaboration methods. The industry gives unified communications, contact facilities, information options and linked features at once and through its channel partners to main groups and corporations each and every over. firms of each and every sizes depend upon Avaya for state-of-the-artwork communications that expand effectivity, collaboration, client service and competitiveness. For greater tips, gratify seek recommendation from www.avaya.com. For greater assistance on the Avaya DevConnect program, talk over with www.avaya.com/devconnect.About OneStream Networks OneStream Networks is a number one global provider offering commercial enterprise-grade hosted and managed IP communications to company shoppers in over 50 countries and 4,000 cities international. global SIP trunking, hosted IP telephony, contact core functions, converged facts features and different cloud based capabilities are delivered and managed by the exhaust of OneStream's MPLS community or by way of a 3rd-birthday party MPLS provider. OneStream Networks -- your international partner. For greater suggestions, visit www.onestreamnetworks.com or cognomen 877.877.1220.
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Editor's note: This article is fraction of a buying sheperd on unified communications. The features in this progression record the evolution of UC, its exhaust cases and the well-known criteria to consider when buying a UC product. The progression besides compares the top UC products in the market. This article gives an overview of Avaya UC products.
Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC sustain for users of any company size.
The Avaya UC platform is a flexible and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.Communication Manager provides UC foundation
The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.
The Communication Manager registers and maintains each and every Session Initiation Protocol (SIP) endpoints, convoke routing, convoke queuing, prioritization of voice and video calls and much more. The product besides has built-in conferencing and contact headquarters applications -- suitable for companies with convoke centers and demanding conferencing needs.
The Communication Manager offers more than 700 features that are available to each and every users, no matter where they are working from, including office users and remote users working from home or on the road.
With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is viable using Avaya's media gateways, such as the Avaya G250. These media gateways travail pretty much the identical way as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound convoke routing to PSTN and ISDN services.
Critical environments can besides own a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the ill-started event that both servers are down, users will automatically register to the media gateway -- if available -- and own access to basic telephony services until the servers are restored.
The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, hasten and smaller hardware requirements, as opposed to other non-Linux-based systems.
The Communication Manager can advocate up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to larger enterprises.Session Manager controls calls and costs
The Avaya Aura Session Manager is the core of Avaya's SIP-based architecture, unifying each and every Avaya UC services. Aura Session Manager integrates with Avaya's Aura Communication Manager, media gateways, messaging services, session edge controller, conferencing, contact headquarters and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs.
The Aura platform can suitable companies of any size, but seems well-suited for big enterprises with multiple sites and a variety of VoIP equipment.
Avaya's Aura Session Manager has the unique talent to allow enterprise-wide dial plans across multiple vendor PBX environments. It can create systemwide network routing rules to route calls in a cost-efficient manner using least-cost routing methods, alternative routing, time-of-day routing, toll avoidance and more.
Session Manager is truly an enterprise product, as it can advocate up to 250,000 SIP users, 350,000 SIP devices, 300,000 dial patterns, 1,000 SIP domains and many more. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-party PBXs, making it flexible and simple to integrate with existing infrastructure.
With a tolerance of up to 1,000-millisecond (ms) round-trip delay -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.Presence Services looks to enhance collaboration
Avaya's Aura Presence Services is an Avaya UC server designed to back users collaborate more effectively by collecting and broadcasting presence information across each and every users connected to the Aura Platform. Using the presence information, users can descry who is busy, away from their desk, on the phone, doesn't want to breathe disturbed, or simply not available, therefore saving time.
Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering replete UC services. Some application examples comprehend Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 progression and 96X1 Series.
One well-known feature is that Avaya's Aura Presence Services provides replete advocate of both the SIMPLE and XMPP protocols, which means companies can exhaust the presence software of their choice.
Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB difficult drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to breathe present at once.
Each Presence Service node can advocate up to 16,000 SIP users and H.323 users, while this number can expand to 250,000 SIP and H.323 users with a dual cluster of eight nodes.Messaging server converts voicemail to text
Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can own swiftly and simple access to messages. faultfinding original messages can alert employees and back maintain lofty customer service standards in any sort of business.
Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to boom a cognomen instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to boom names to address voicemail messages; and many more functions.
Some other shipshape features comprehend Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to exhaust their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.
Aura Messaging can shun on a standalone server or a supported virtualized environment such as VMware. Redundancy is besides available using the N+1 redundancy configuration.
Deployment of Aura Messaging provides two paths: yardstick Messaging server where a solitary server combines the role of an application and storage server, or lofty storage capacity Messaging server where it serves as a big storage server that can advocate a larger number of mailboxes.
Aura Messaging can advocate up to 20,000 users and 300 ports, depending on the deployment configuration.Virtual Application Manager available at no cost
As with most UC solutions, Avaya's Aura platform and components fully advocate virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya besides offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.
With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the requisite for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and advocate the Avaya virtualized applications.
Avaya's products are available through its website or channel partners. With its scope of core add-ons and extensions, the Aura platform can suitable companies of any size, but seems well-suited for big enterprises with multiple sites and a variety of VoIP equipment.
Avaya Professional Services Provides Consulting, Implementation, Operation and Maintenance Services for Contact headquarters Upgrade; Project Completed From Design to replete Operation in One Month
BEIJING, CHINA--(Marketwired - August 09, 2016) - Avaya announced today it is working with Tuhu.com, China's largest B2C automotive maintenance e-commerce service platform, to deliver a next-generation contact headquarters and set up a original benchmark for customer sustain in the e-commerce industry.
After rapid growth in recent years, Tuhu's industry now covers 395 cities across the country including more than 10,000 stores. convoke volumes at its customer service centers own besides risen rapidly, which save the customary system under increasing pressure. In addition, Chinese shopping festivals such as "11.11" and "6.18" brought additional challenges with sudden increases in claim for service during peak periods.
Tuhu chose to deploy Avaya contact headquarters solutions and effectively connect the two customer service centers located in Shanghai and Wuhu of Anhui Province. Avaya Professional Services provided consulting, implementation, operation and maintenance services throughout the project. From design, customization, deployment to replete operations, the all project took only one month, and helped Tuhu successfully bag over the first "11.11" shopping peak after the upgrade.
Since the deployment, operational and service efficiency has increased significantly. The number of customer service agents increased from 100 seats to 450, with the capability to expand to up to 5,000 seats in future. Tuhu puts considerable value on stability and the Avaya solution can achieve 99.999% reliability. Even during the shopping festivals or sales-promotion periods, Tuhu's customer service headquarters noiseless achieves efficient operation. Pre-sales consulting, order confirmations, customer visits and other services can breathe conducted in a very organized way.
Tuhu plans to add more application modules to the current customer service platform in the future as it builds an omni-channel contact center. Thus, no matter what channel customers exhaust to contact Tuhu, they will receive a consistent service experience. User interaction data obtained from different channels will breathe analyzed and managed in a unified manner. The customer service headquarters system can besides connect to Tuhu's CRM and ERP systems, so that Tuhu can refine the management of customer relationships based on analysis of the data and draw dynamic profiles of customers, providing accurate, proactive, and personalized service for them.
In addition to Avaya Professional Services, Tuhu deployed a total contact headquarters solution from Avaya including routing, workforce management, recording and self-service, as well as Avaya Aura and virtualization solutions.
Quotes"We are honored to assist Tuhu in edifice the next-generation contact center, facilitating an enhanced customer sustain and laying a foundation for continuous growth. For e-commerce companies in China, customer sustain has become the focus of competition. With leading technologies, global expertise and best local practices, Avaya can provide best of breed customer service management solutions to the burgeoning e-commerce industry of China and back the e-commerce companies enhance competitiveness."-- Chen Wei, Managing Director, Greater China, Avaya
"We are deeply impressed with the lofty stability of Avaya solutions and its talent to integrate with other technologies and applications. The affluent sustain of the team in the e-commerce industry and their consulting capability are besides major reasons behind their choice. Since the project was completed in a very short time, they did not feel any industry disruption due to the upgrade. Tuhu is in a rapidly changing industry, which requires us to quickly respond to market changes and customer needs, and provide the best services in the industry. The original contact headquarters platform will back us achieve these goals."-- Yu Bing, IT director of Tuhu
About TuhuTuhu (tuhu.cn), founded in Shanghai, 2011, is China's first domestic car maintenance B2C e-commerce platform. Tuhu's main products and services comprehend car maintenance and car decoration, providing customers with a service model of "online booking + offline installation".
Customers can purchase Tuhu's products and services through the website, telephone, WeChat, APP, and major e-commerce platforms. Offline, Tuhu currently has more than 10,000 cooperative stores, and its service capability covers 31 provinces and 395 cities. The stores provide customers with pay after installation service, ensuring a first-rate shopping experience.
Currently, Tuhu is the largest B2C e-commerce platform in China's after-sales car maintenance market.
About Avaya:Avaya is a leading provider of solutions that enable customer and team date across multiple channels and devices for better customer experience, increased productivity and enhanced monetary performance. Its world-class contact headquarters and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya date development Platform enables third parties to create and customize industry applications for competitive advantage. The Avaya fabric-based networking solutions back simplify and accelerate the deployment of industry faultfinding applications and services. For more information, gratify visit www.avaya.com.
Follow Avaya on Twitter, Facebook, YouTube, LinkedIn, Flickr, and the Avaya Connected Blog.
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