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300-080 Troubleshooting Cisco IP Telephony and Video (CTCOLLAB)

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300-080 exam Dumps Source : Troubleshooting Cisco IP Telephony and Video (CTCOLLAB)

Test Code : 300-080
Test designation : Troubleshooting Cisco IP Telephony and Video (CTCOLLAB)
Vendor designation : Cisco
: 250 true Questions

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Cisco Troubleshooting Cisco IP Telephony

Cisco IP Telephony (working towards) | true Questions and Pass4sure dumps

Cisco's IP telephony offering has spin into so involved in such a brief length of time that to learn about it now contains a two-half, eight-day working towards direction. Delegates can both attend the two elements as a standalone option (and assume the route exam in the event that they select), or assume an extra four classes and ebb for the Cisco licensed Voice knowledgeable (CCVP) qualification.

world expertise is an official practising accomplice of Cisco, and so closely follows its curriculum. It is likely one of the largest training suppliers for Cisco within the UK, having bought the old-fashioned greatest issuer, Azlan, in March 2006. as a result of the acquisition, it boasts various practicing centres throughout the South East, the Midlands and the North.

The route focuses on CallManager (now called Cisco Unified Communications supervisor), the call-processing utility in Cisco's IP telephony providing. Delegates can determine to learn about CallManager edition 4, the most generally deployed home windows-primarily based version, or edition 5, which is Linux-based. reviewed the primary a portion of the eight-day route and selected to focus of attention on version 4. the primary half lasts 5 days and covers about five-eighths of the content. Delegates are given dates for the 2nd part, which is three days in size, almost immediately after the conclusion of half one.

LocationWe reviewed this course at global skills's London practicing centre, a assiduous basement facility in the coronary heart of the metropolis's business district. global potential too teaches the route in its Wakefield, Coventry and Wokingham training centres.

PrerequisitesGlobal capabilities means that delegates hold already studied for both the Cisco certified Networking associate (CCNA) and Cisco Voice over IP (CVoice) certifications. but, actually, several years of event in both facts and voice communications is likely to be adequate.

themes coveredCallManager working equipment, database and assisting applications; CallManager deployment options; organising a name; Cisco telephony endpoints; CallManager configuration; configuring yeast switches to deal with voice; configuring Cisco IP Communicator exquisite telephone; the exercise of the majority administration tool; configuring gateways and trunks; configuring route plans; configuring hunt organizations; implementing sort of manage; multi-website deployments; enabling points; configuring CallManager functions; adding video; high-quality of carrier; protection; troubleshooting.

DeliveryThis direction become delivered with the aid of an extremely an expert tutor who understood Cisco's IP telephony gadget fully. He changed into infrequently unable to reply a question and he populated the course with factual titbits, a few of that hold been useful in purposeful terms ('be aware that passwords are reset when a CallManager supplant is utilized') and a few of which were simply plain pleasing ('did you know why the MAC tackle carries that prefix?'). severely, he gave time-honored tips to the category of questions that might issue in the exam.

despite the fact the tutor is completely employed with the aid of global skills, he stated that he spends 20 p.c of his working time outside the classroom as a route to sustain-to-date with IP and Cisco know-how. His claim appeared to be substantiated, as he talked at size about industry activities and useful experiences.

The tutor too ran functional workouts configuring CallManager, which accounted for approximately 60 percent of the course's length. each and every step become naturally described in exact factor in the course notes, with the outcome that itsy-bitsy thought turned into required to comply with the notes, arguably impeding the discovering procedure.

We had only 1 criticism of the tutor: although he held the delegates' consideration admirably, he did, in this reviewer's opinion, fail to wholly hold interaction with the delegates in two-means conversation.

first-rate of aiding materialsDelegates had been presented with three hefty units of notes overlaying the tutor's presentations and useful workout routines. These had been for probably the most half supplied by Cisco, with miniature local additions. here is common supervene for a technology working towards route. Delegates were additionally offered free ongoing aid by means of e mail.

value-addOur judgement on the cost of the direction for edge delegates comes with one caveat. Delegates must believe the haphazard that they'll should set up an IP telephony providing it really is made by route of Cisco. when it comes to configuration, Cisco's IP telephony device is significantly part to another seller's machine, and so the route handiest has huge worth for Cisco deployments. IT experts who are planning to set up non-Cisco IP telephony may enact greater in identifying some of the many widely wide-spread IP-telephony courses on present from other providers.

however, if the delegate is aspiring to install Cisco package, then the cost-add from the eight days is considerable: a huge amount of palms-on skills will too be taken away.

Certification and further opportunitiesDelegates can determine to sit an exam after the finish of the direction if they hope, and may then proceed to finished the CCVP in the event that they hope. The other classes in the CCVP are totality provided by global advantage. they are: best of carrier; Cisco Voice over IP; Troubleshooting Cisco Unified Communications methods; implementing Cisco Voice Gateways and Gatekeepers.

however a notice of warning: the entire costs to attend the entire classes quintessential for the CCVP will set delegates back a colour over £10,000 — and that's devoid of examination costs or VAT. The certification can too be held for three years before re-trying out is required.

students might then determine to study for the much sought-after certified Cisco Internetwork professional (CCIE) qualification, Cisco's most fulfilling certification.

Cisco releases CCVP curriculum, checks for Unified Communications supervisor 6.0 | true Questions and Pass4sure dumps

Cisco Monday up to date the tests and courseware for its Cisco certified Voice knowledgeable certification to cowl its Cisco Unified Communications manager 6.0 product. the brand current checks and courseware are available now and supplant tests and courseware that supported Cisco Unified CallManager 5.0.

Cisco will proceed to abet and gain purchasable exams and courseware for the CCVP certification in response to the older Cisco Unified CallManager four.1 product as awareness of the "many customers [that] hold made giant investments round [CallManager 4.1]."

Candidates of the CCVP certification in line with CallManager 5.0 may hold until July 26 to trudge the examination, says Mary Ng, senior supervisor of Cisco's unified communications and safety portfolio advertising and marketing supervisor.

Cisco ultimate refreshed its CCVP certification in late 2006 when it delivered the imposing Voice Gateways and Gatekeepers (GWGK) and Cisco IP Telephony (CIPT) classes and checks. The CIPT courses will remain within the curriculum and checks for both the four.1 and 6.0 products, however the GWGK direction and exam were merged into the relaxation of the courses and checks for the 6.0 platform, Ng explains.

specially, the lessons and assessments for CallManager 4.1 contain:

* QoS, examination # 642-642.

* Cisco VoIP (CVOICE), examination # 642-436.

* Troubleshooting Cisco Unified Communications systems (TUC), examination #642-426.

* Cisco IP Telephony four.1, half 1 (CIPT1 4.1) and Cisco IP Telephony four.1, portion 2 (CIPT2 4.1), admixture exam # 642-444.

* enforcing Cisco Voice Gateways and Gatekeepers (GWGK) exam #642-453.

The classes and tests for Unified Communications supervisor 6.0 contain:

* Cisco VoIP (CVOICE), exam # 642-436.

* Cisco IP Telephony 6.0, half 1 (CIPT1 6.0), exam #642-446.

* Cisco IP Telephony 6.0, portion 2 (CIPT2 6.0), exam #642-456.

* Troubleshooting Cisco Unified Communications programs (TUC), exam #642-426.

* QoS, examination # 642-642.

Cisco says the update is less about discovering how the products labor and more about researching a route to exercise the product in real-world networks, and this is achieved by introducing greater useful and palms-on points to the courseware. despite the fact, a realistic factor won't be included in the examination, though Cisco has stated prior to now that it'll inaugurate introducing useful exams to future Cisco certification checks in a bid to fight exam dishonest.

the current courseware will cover topics comparable to:

* unique number reach and mobile voice entry.

* PSTN, VoIP, signaling protocols, voice gateways, gatekeepers and the Cisco Unified brim factor.

* better dial plans, H.323 and SIP gateways, call Admission manage (CAC) through areas and gatekeepers and connections to other sites with VoIP trunks.

For greater discussions about the CCVP certification, espy these weblog gadgets by route of Cisco trainer and Cisco Subnet blogger Wendell Odom:

* Is CCVP cost 500 hours to you?

* Are you placing in the miles to score your Cisco cert?

* CCVP time and energy – peer survey

learn greater about this topic  be portion of the network World communities on facebook and LinkedIn to comment on issues which are privilege of mind.

CISCO call supervisor REPORTING: advantages and lines | true Questions and Pass4sure dumps

Cisco has been among the top world names that initiated and began the regime of establishing imaginative IP Communications options considering that 1997. It has been a factual designation in offering IP Communications services and relative purposes longer than another supplier competitor it has today.

Cisco designation manager is a application-primarily based device that works because the name-processing factor of the Cisco IP Telephony options obtainable for the various agencies, as a portion of the Cisco AVVID (structure for Voice, Video and built-in facts).

This gear is a means extra extent within the enterprise telephony with a yoke of further points and functions to adhere to the telephony community instruments reminiscent of IP telephones, Voice-over-IP (VoIP) gateways, media processing gadgets, and other multimedia functions. The quite a lot of forms of additional statistics, video and voice services like-unified messaging, collaborative contact centers, multimedia conferencing, and the interactive multimedia response programs, totality hold interaction through the Cisco CallManager open telephony application application interface (API).

it's majorly a gadget that includes a group of integrated voice applications supporting part voice conferencing and lead attendant primarily based console services.

Cisco call supervisor Administration is one more net-primarily based interface that works in coordination with the database for presenting capabilities to the remote instruments and system configuration. It too offers access to the HTML-based on-line advocate for the clients and system directors.

Key elements and benefits

The system directors commonly exercise the Cisco designation manager Administration carrier tools for troubleshooting a extreme latitude of gadget problems.

These gear encompass facets and its linked benefits as mentioned under:-


Serviceability offers features such as:

  • Alarms- Alarms and movements for troubleshooting and tocsin message definitions
  • trace — hint guidance relative to quite a lot of log information for troubleshooting, configuration, collection, and inspecting the hint assistance.
  • true-Time Monitoring — Monitoring the true-time behaviour of the cluster components
  • control center — Viewing fame of Cisco CallManager capabilities, Admin manage focus for birth and forestall features
  • far off Serviceability

  • This feature is used for the far off serviceability tools for supplementing the administration and administration in regards to the Cisco CallManager device.
  • Gathering gear and debugging tips for far off troubleshooting or diagnostic support
  • remote serviceability characteristic helps a number of applications observed within the multihost and multiplatform Cisco IP Telephony solutions ambiance.
  • Capabilities Supported:

  • Cisco relaxed Telnet
  • display Command Line Interface
  • Microsoft windows 2000 efficiency Monitoring
  • Message Translator for ISDN trace
  • CiscoWorks2000 network administration device
  • direction evaluation Interface
  • system Log administration
  • SNMP Instrumentation
  • Cisco Discovery Protocol help
  • CDR evaluation and Reporting

    The Cisco CallManager CDR analysis and Reporting (car) features here services:-

  • varied tiers of clients aid including both consumer and Admin degree
  • producing person studies
  • producing device stories
  • producing gear studies
  • CDR search options
  • gadget configuration against a considerable number of administrator configuration system parameters, relative report scheduler, database alternatives, chances of oversight and adventure logs.
  • report configuration
  • Cisco call manager reporting technology tool is therefore, probably the most best gear for the best viable commercial enterprise stage open verbal exchange throughout quite a lot of platforms. here is why the know-how is gaining a extreme edged popularity across the quite a lot of trade domains.

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    Troubleshooting Cisco IP Telephony and Video (CTCOLLAB)

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    Best VoIP and Telephony Certifications 2019 | true questions and Pass4sure dumps


    Network convergence, in which a unique network supports telephone, video and data communication services, has resulted in immense changes to voice and telephony technologies over past decades.

    Corporate voice and telephony services hold transformed from traditional public-switched telephone networks (PSTNs) and private branch exchanges (PBXs) to voice over IP (VoIP) and IP PBXs, often combined with digital fax, videoconferencing, instant messaging and mobile communications. That means VoIP and telephony certifications now focus on digital communications, along with a sterling blend of IP networking protocols and methods to advocate such traffic and to maintain service quality.

    In this article, they feature five solid VoIP and telephony certifications from Avaya, Certification Partners, Cisco, Digium (Asterisk) and Microsoft. Unified communications cover a lot of voice and telephony ground, and it adds video and other solutions to the lineup as well.

    Salary is a significant consideration when deciding whether to pursue a VoIP and telephony certification. SimplyHired lists $106,149 as the medium salary for a VoIP engineer, although Glassdoor's medium for a VoIP engineer is noticeably lower at $83,772. Still, a salary just under $85,000 is a worthwhile goal in the industry, with a sterling growth path into more senior positions readily attainable.

    To abet determine their top five VoIP and telephony certifications, they performed an informal job board survey. That data indicates the number of job posts in which their featured certifications were mentioned on one specific day. The data should give you an conception of the relative popularity of each certification. [Interested in business Phone Systems? Check out their top picks.]

    Job Board Search Results (in alphabetical order, by certification)




    LinkedIn Jobs



    ACIS (Avaya)






    CCNP: Collaboration (Cisco)






    CTP (Certification Partners)






    dCAP (Asterisk)






    MCSE: Productivity (Microsoft)






    ACIS: Avaya Certified Implementation Specialist

    Avaya is one of the leading solution providers of business communications and collaboration systems. As a spinoff of Lucent Technologies, itself an offspring of Bell Labs, Avaya's roots are firmly planted in telephony. Certification solution tracks are currently offered in two concentrations: sales and sdesign, and services.

    The Avaya Certified Implementation Specialist (ACIS) certification falls into the Services track and recognizes an individual's skill to install, deploy, test and troubleshoot Avaya products at a birth to intermediate skill level. Several credentials are available for the ACIS certification:

  • Avaya IP Office Contact Center
  • Avaya CallPilot
  • Avaya Communication Server 1000 for Avaya Aura
  • Avaya Aura Contact Center
  • Avaya Aura Contact focus CCT and Multimedia
  • Avaya Aura call focus Elite – New
  • Candidates interested in the Sales and Design solution track should check out the Avaya Certified Design Specialist (ACDS), Avaya Professional Design Specialist (APDS) and the Avaya Professional Sales Specialist (APSS) certifications.

    Note: Some Avaya credentials are available only to Avaya partners and associates, while others are open to totality takers. espy the Avaya Professional Credential Program Overview for details. Individuals not affiliated with a specific organization can create a "non-relationship" account on the Avaya Learning site to purchase a certification exam.

    For most topics, Avaya recommends candidates hold two years of suffer in germane technologies plus one more year implementing the core product. Each ACIS certification remains cogent for two years.

    ACIS facts and figures

    Certification Name

    Avaya Certified Implementation Specialist (ACIS)

    Prerequisites & Required Courses

    Training recommended. Candidates should check the certification page for individual solution track for details. Training costs vary by solution track, but candidates can anticipate to pay $1,400 to $3,500 per course. Some tracks recommend multiple courses.Two years of suffer in germane technologies plus one year of suffer in implementing the Avaya products recommended.

    Number of Exams

    One or more exams per credential.See the exam and training requirements for each credential. Visit the Credential Program web page, click the ACIS box twice in the Services Credentials category and then click on each ACIS credential listed on the privilege side of the page.

    Cost per Exam

    Most exams are $125. Exams administered by Pearson VUE or online through the Avaya Learning Center.

    URL (Services Credentials category)

    Self-Study Materials

     Avaya Learning Partners proffer training for each exam; costs sweep from $1,400 to $3,500 per course.

    CCNP Collaboration: Cisco Certified Network Professional Collaboration

    Cisco remains one of the world’s predominant IP telephony players. Its Collaboration certifications are available at associate, professional and expert levels, where their top-five pick is the mid-level Cisco Certified Network Professional (CCNP).

    The Collaboration certification portfolio is geared toward network professionals and network engineers who labor with voice and video, particularly Cisco Collaboration solutions. Targeted skills embrace configuring and implementing Cisco Collaboration solutions, planning and designing video network collaborations, and maintaining implemented solutions.

    Candidates are required to pass four exams to rate the CCNP Collaboration credential. Training is optional but recommended. Candidates can anticipate to pay about $3,800 for live classroom or virtual courses.

    Recertification is required every three years for CCNPs. To maintain this credential, holders must pass any current 642-XXX or 300-XXX professional-level exam, any CCIE written exam, any CCDE written or practical exam, or the Cisco Certified Architect (CCAr) interview and board review.

    CCNP collaboration facts and figures

    Certification Name

    Cisco Certified Network Professional Collaboration (CCNP Collaboration)

    Prerequisites & Required Courses

    A cogent CCNA Collaboration certification or any Cisco CCIE or CCDE certification. Training recommended but not required.

    Number of Exams

    Four exams:300-070: Implementing Cisco IP Telephony & Video, portion 1 (CIPTV1)300-075: Implementing Cisco IP Telephony & Video, portion 2 (CIPTV2)300-080: Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)300-085: Implementing Cisco Collaboration Application v1.0 (CAPPS)Each exam: 75 minutes in length, 50-75 questions

    Cost per Exam

    $300 per exam, $1,200 total. Exams administered by Pearson VUE.


    Self-Study Materials

    Cisco maintains links to the course syllabus, study groups, exam prep materials, drill exams and more on the Cisco Learning Network Collaboration (CCNP) web page. Exam pages too hold links to instructor-led training and e-learning opportunities. Numerous collaboration publications are available through Cisco Press.

    CTP: Certification Partners Convergence Technologies Professional

    The vendor-neutral CTP certification was developed by Certification Partners and the Telecommunications Industry Association (TIA). It’s too endorsed by industry leaders such as Cisco, Avaya, Mitel, Toshiba and Vertical. Many of these leaders either accept the CTP as a stepping stone or prerequisite to their credential programs or recommend the CTP for training and preparation. Certification Partners maintains a complete list of endorsements from telecommunication leaders.

    The CTP requires the successful completion of one exam that focuses on methods, concepts and best practices in the following areas:

  • Data and internet protocol (IP) networking for convergent networks
  • Voice and telephony services, functions, and technologies
  • Convergence technologies
  • Certification Partners too offers the Convergent Network Technologies (CCNT) certification, which aims at professionals who sell and advocate convergence services, as well as the CIW certifications in networking and security, web technologies and design and development. Candidates interested in working in the domain of convergence who enact not yet possess the requisite suffer are advised to first obtain the CCNT credential and then gain the required experience.

    Certification Partners does not require recertification to maintain the CTP.

    CTP facts and figures

    Certification Name

    Convergence Technologies Professional (CTP)

    Prerequisites & Required Courses

    CCNT recommended or a minimum of 18 to 24 months of suffer in totality three knowledge domain areas: Data and Internet Protocol Networking for Convergent Networks; Voice and Telephony Services, Functions and Technologies; and Convergence Technologies.Training strongly recommended.

    Number of Exams

    One exam: TT0-201 (administered through CTC Online), 65 questions, 90 minutes, 75 percent required to pass.

    Cost per Exam



    Self-Study Materials

    CTP training is recommended; five-day instructor-led training, $3,395 (includes study guides and exam voucher). CTP training products are available from the CTP store (student courseware $199).

    dCAP: Digium Certified Asterisk Professional

    Since its humble beginnings as an open source project in 1999, Asterisk has grown exponentially and become a well-recognized and respected framework for communication and conference servers, VoIP gateways and IP PBX systems. Asterisk can be found in more than 170 countries, powering more than 2 million servers worldwide. Per Digium (which maintains Asterisk in conjunction with the Asterisk community), Asterisk runs in most of the Fortune 1000 companies.

    With such widespread popularity, it's only natural that professionals with Asterisk skills are in demand. To meet industry needs, Digium offers several training courses (Asterisk Essentials, Fast Start and Advanced), as well as the Digium Certified Asterisk Professional (dCAP) and Digium Certified Asterisk Administrator (dCAA) certifications.

    The dCAP targets experienced Asterisk professionals. Candidates are expected to possess real-world suffer (typically a minimum of three to 24 months), in-depth knowledge of Linux (basic administration, manipulating files and modifying configuration files) and Asterisk suffer (installation, Asterisk dial procedure format and syntax, exercise of basic CLI commands and registration of VoIP devices). Other recommended skills embrace basic programming and scripting languages (Perl, Bash, C and/or C++, for example) and an understanding of VoIP protocols.

    Candidates must pass a two-part exam, which consists of a written exam and a practical lab exam (in which you configure a PBX), to rate the credential. While there are no prerequisites, the Asterisk Advanced training course is highly recommended before attempting the exam.

    Although the Digium website doesn't specify recertification requirements, dCAP certification is granted for a "specific released, stable version of Asterisk."

    dCAP Facts and Figures

    Certification Name

    Digium Certified Asterisk Professional (dCAP)  

    Prerequisites & Required Courses

    None required. Asterisk Advanced training course highly recommended, along with 3 to 24 months of real-world experience, working knowledge of setting up and maintaining an Asterisk server, and familiarity with Asterisk sample configuration files. (Training costs approximately $2,650.)

    Number of Exams

    Two exams (115-question written exam, plus a practical lab exam).

    Cost per Exam

    $510. Prices may vary by geography.


    Self-Study Materials

    Training courses available. Recommended reading: Asterisk: The Definitive Guide, 4th edition, by Russell Bryant, Leif Madsen and Jim Van Meggelen. O'Reilly Media: May 2013. ISBN-13: 978-1-4493-3242-6 ($46.99 for eBook, $54.99 for print version).

    MCSE (Microsoft Certified Solutions Expert): Productivity

    Microsoft rolled out several current MCSE certifications in 2016, including the MCSE: Productivity. Although this certification is geared toward enterprise-grade hybrid and cloud solutions for Microsoft Office, it allows candidates to specialize in any of several Microsoft technologies, including Skype for Business.

    To obtain the MCSE: Productivity credential, candidates must first obtain the Microsoft Certified Solutions Associate (MCSA): Office 365, MCSA: Windows Server 2012 or MCSA Windows Server 2016 certification. Then, they must pass an elective exam from an approved list. Currently, there are eight different exams to elect from. In addition, Microsoft recommends at least three years of experience.

    The MCSE: Productivity credential doesn't expire. However, credential holders are encouraged to re-earn the certification each year by passing another elective exam. Doing so indicates your desire to tarry current on technologies and broaden your skillset, and you'll post another entry to your certification transcript.

    MSCE Productivity facts and figures

    Certification Name

    MCSE: Productivity

    Prerequisites & Required Courses

    MCSA: Office 365, MCSA: Windows Server 2012 or MCSA Windows Server 2016 certification.Three or more years of suffer recommended

    Number of Exams

    Candidates must pass one of the following exams:Exam 70-345: Designing and Deploying Microsoft Exchange Server 2016Exam 70-339: Managing Microsoft SharePoint Server 2016Exam 70-333: Deploying Enterprise Voice with Skype for business 2015Exam 70-334: Core Solutions of Microsoft Skype for business 2015Exam 70-331: Core Solutions of Microsoft SharePoint Server 2013Exam 70-332: Advanced Solutions of Microsoft SharePoint Server 2013Exam 70-341: Core Solutions of Microsoft Exchange Server 2013Exam 70-342: Advanced Solutions of Microsoft Exchange Server 2013

    Cost per Exam

    $165 per exam. Exams administered by Pearson VUE.


    Self-Study Materials

    Microsoft Learning provides links to training, drill exams by third-party vendors (including MeasureUp), case studies, exam study groups and more. Links to community advocate forums and other resources are listed on each exam web page. Microsoft too offers various training options through its Microsoft Official Courses On-Demand (MOC On-Demand) program.

    Beyond the top five: More VoIP and telephony certifications

    The SIP School, a portion of Vocale Ltd. in the U.K., offers a sweep of affordable, vendor-neutral VoIP and SIP certifications, including the SIP School VVoIP Professional (SSVVP). The SSVVP was on their top five list for the ultimate few years but was replaced by the MCSE: Productivity in 2018, owing mainly to interest from employers.

    The ZyXEL Certified Network Professional – VoIP (ZCNP VoIP) is another sterling certification, which is vendor-specific and therefore geared toward networking professionals who advocate ZyXEL products.

    3CX offers a certification program for professionals who deploy, manage and advocate 3CX IP PBX systems. The 3CX credentials are offered in three tiers: basic, intermediate and advanced.

    Lots of community colleges and universities proffer network VoIP and telephony courses or certificate programs as well, such as Florida Community College, College of DuPage and Riverland Community College.

    300–080 PDF Demo | true questions and Pass4sure dumps

    Test Information:

    Total Questions: 157

    Test Number: 300–080

    Vendor Name: CISCO


    Test Name: Troubleshooting Cisco IP Telephony and Video (CTCOLLAB)

    Official Site:

    For More Details:

    Question: 1

    An IP phone that is connected through a Cisco yeast 3750 series Switch is failing to register with the subscriber as a backup server. When the user presses the settings button on the phone, only the Cisco Unified Communications Manager publisher shows as registered. What is the most likely occasions for this issue?

    A. The phone does not hold the redress Cisco Unified Communications Manager group in the device configuration page.

    B. The Cisco Unified Communications Manager group that is applied through the device pool is misconfigured.

    C. The ip-helper address command for the subscriber is not configured on the switch port.

    D. The subscriber does not hold the redress device pool configured.

    E. The enterprise phone configuration does not hold the call control redundancy enabled.

    Answer: B

    Question: 2

    Refer to the exhibit.

    An IP phone that is connected through a Cisco yeast 3750 series Switch is failing to register with Cisco Unified Communications Manager. When the user presses the settings button on the phone, the Operational VLAN ID shows a blank entry. What is the most likely occasions for this issue?

    A. The switch may not be supplying inline power.

    B. The spanning tree portfast command needs to be removed.

    C. The trunk encapsulation is missing. The trunk must be configured for dot1.Q.

    D. Cisco Discovery Protocol is disabled on the switch.

    E. The Operational VLAN ID of the phone always shows as blank. The Admin. VLAN ID should be 110.

    Answer: D

    Question: 3

    You configured a Cisco ISR G2 as a SIP gateway, but the gateway does not prove that it is registered with Cisco Unified Communications Manager. What is causing this issue?

    A. Cisco Unified Communications Manager does not advocate SIP gateways.

    B. The gateway does not hold the UC license installed.

    C. The gateway does not hold Cisco Unified brim factor session licensing.

    D. Cisco Unified Communications Manager does not prove a SIP gateway as registered if it is not properly configured.

    E. Cisco Unified Communications Manager never shows a SIP gateway as registered even when it is properly configured.

    F. The Cisco ISR G2 cannot be a SIP gateway.

    Answer: E

    Question: 4

    Which issue would occasions an MGCP gateway to fail to register with Cisco Unified Communications Manager?

    A. missing the configuration command isdn bind-l3 ccm-manager under the ISDN interface

    B. mismatched domain designation on the MGCP gateway and Cisco Unified Communications Manager gateway configuration

    C. misconfigured route group in Cisco Unified Communications Manager

    D. incorrect MGCP IP address specified in the gateway configuration in Cisco Unified Communications Manager

    Answer: B

    Question: 5

    Endpoints are configured for both H.323 and SIP using the identical URI and Cisco VCS settings, but the endpoints register only as H.323 endpoints. What is causing this issue?

    A. A firewall is blocking totality traffic from the endpoints to the Cisco VCS.

    B. The Cisco VCS has no SIP domains configured.

    C. The Cisco VCS is blocking the endpoints because of duplicate ID entries.

    D. The endpoints enact not hold the SIP option key installed.

    E. SIP does not work, because SIP is used for Cisco Unified Communications Manager registration only.

    Answer: B

    Question: 6

    You are trying to register an H.323-based Cisco TelePresence system to Cisco Unified Communications Manager and a Cisco DX70 system to the Cisco VCS Control. Why enact neither of the units want to register?

    A. The H.323-based system needs an E164 number to register to Cisco Unified Communications Manager, and the Cisco DX70 needs to hold the MAC address configured first on the Cisco VCS Control.

    B. The H.323-based system needs to register to the Cisco VCS Control with an E.164 number, and the Cisco DX70 needs the TFTP address to register on the Cisco Unified Communications Manager.

    C. Both systems requisite to register to the Cisco VCS Control, but the H.323-based system needs to hold the gatekeeper setting set to “Direct.”

    D. Both systems requisite to register to the Cisco Unified Communications Manager, as the Cisco VCS Control is used only for firewall traversal.

    E. You requisite Cisco TelePresence Management Suite to register Cisco TelePresence systems.

    F. You requisite Cisco TelePresence Server to register Cisco TelePresence systems.

    Answer: B

    Question: 7

    To maintain proper database integrity, what is the recommended maximum round-trip dilatory between multiple Cisco VCS appliances in a cluster?

    A. 10 ms

    B. 15 ms

    C. 25 ms

    D. 30 ms

    E. 50 ms

    F. 80 ms

    Answer: D

    Question: 8

    When a database replication issue is suspected, which three tools can be used to check the database replication status? (Choose three.)

    A. Cisco Unified Communications Manager RTMT tool

    B. Cisco Unified Communications Manager Serviceability interface

    C. Cisco Unified Reporting

    D. Cisco Unified Communications Manager CLI interface

    E. Cisco IP Phone Device Stats from the Settings button

    F. Cisco Unified OS Administration interface

    Answer: A, C, D

    Question: 9

    Which two troubleshooting tools would initially be the best to exercise when troubleshooting the PSTN gateway side of a call routing issue while using Cisco Unified Communications Manager? (Choose two.)

    A. RTMT trail output

    B. Cisco IOS debug commands

    C. Dialed Number Analyzer output

    D. Cisco Unified Communications Manager alerts

    E. Cisco IOS prove commands

    Answer: B, E

    Question: 10

    You must integrate a third-party H.323 system with your existing Cisco Unified Communications Manager cluster. When you create an H.323 trunk from the cluster, calls from the cluster to the third-party H.323 system are failing. The vendor of the third-party H.323 device has confirmed that the H.323 call setup time must be reduced. Which two approaches reduce the call setup time from Cisco Unified Communications Manager to the third-party H.323 device? (Choose two.)

    A. Implement a software MTP.

    B. Implement a hardware MTP.

    C. Implement transcoding with the router DSP resources.

    D. Implement transcoding with the Cisco Unified Communications Manager resources.

    Answer: A, B

    Question: 11

    Which of these reasons can occasions intrasite calls within a Cisco Unified Communications Manager cluster to fail?

    A. The route partition that is configured in the CCD requesting service is not listed in the calling phone CSS.

    B. The trunk CSS does not embrace the partition for the called directory number.

    C. The MGCP gateway is not registered.

    D. The calling phone does not hold the redress CSS configured.

    E. The calling phone does not hold the redress partition configured.

    Answer: D

    Question: 12

    Refer to the exhibit.

    All phones are placed in the Internal_Pt partition. The CSS for totality phones contains the partition Internal_Pt, and Vml.CSS contains the voicemail hunt pilot. When a call is placed from extension 2001 to 2002, which statement is true?

    A. Extension 2002 will ring.

    B. The call will be blocked.

    C. The call will be answered by voicemail.

    D. Extension 2002 will ring, and if the call is not answered, the call will match the translation pattern and then be blocked.

    E. Extension 2002 will ring, and if the call is not answered, the call will match the translation pattern and then be forwarded to voicemail.

    Answer: A

    Question: 13

    When a remote endpoint dials in to join a conference that is configured on a Cisco TelePresence Server bridge, the endpoint receives only audio. Other users can successfully join the call with Voice and Video. What is causing this issue?

    A. The endpoint does not hold the multisite option installed.

    B. The endpoint does not hold the partition of the bridge in its CSS.

    C. The bridge is out of totality licenses.

    D. The endpoint is assigned a region without enough configured bandwidth for video.

    E. The bridge is not able to host video calls.

    Answer: D

    Question: 14

    Cisco TelePresence System EX90-A and EX90-B are in a call. EX90-A tries to call EX90-C. When the call is dialed, EX90-B is do on hold. EX90-A and EX90-C are connected, but there is no merge button on the touch panel. What is causing this issue?

    A. The multisite option key is missing.

    B. The multisite configuration is missing.

    C. The conference option key is missing.

    D. The conference configuration is missing.

    E. CiscoTelePresence systems cannot gain multipoint calls without a Cisco TelePresence Server.

    F. The multipoint option key is missing.

    Answer: A

    Question: 15

    Which statement indicates something that can occasions an inbound PSTN call to an H.323 gateway that is configured in Cisco Unified Communications Manager to fail to ring an IP phone?

    A. The gateway is not registered in Cisco Unified Communications Manager.

    B. The gateway IP address that is configured in Cisco Unified Communications Manager does not match the IP address that is configured at the gateway in the h323-gateway voip bind srcaddr command.

    C. The Cisco Unified Communications Manager does not hold a matching route pattern to match the called number.

    D. The gateway is missing the command allow-connections h323 to h323 under the voice service voip configuration.

    Answer: B

    Test Information:

    Total Questions: 157

    Test Number: 300–080

    Vendor Name: CISCO


    Test Name: Troubleshooting Cisco IP Telephony and Video (CTCOLLAB)

    Official Site:

    For More Details:

    Get20% Immediate Discount on replete Training Material

    Discount Coupon Code: P922457422

    Best Unified Communications Certifications | true questions and Pass4sure dumps

    Credit: Potapova/Shutterstock

    The requisite for today's organizations to partake information, along with proliferation of high-speed broadband, has driven the global unified communications (UC) market for the past decade, if not longer. UC streamlines communications so that geologically-dispersed employees can interact digitally as if they're in the identical office, even if they're located thousands of miles apart.

    Centralized administration too makes UC current with IT managers because it reduces the time and worry needed to advocate and secure corporate communications of totality kinds. Because of a requisite for specialized skills to gain large-scale UC implementations rush their best, top UC vendors proffer certifications to buttress and boost workforce capability and quality.

    Simply Hired lists $91,623 as the medium salary for a UC engineer's role, with highest salaries reported at $139,737. Glassdoor lists UC salaries as elevated as $166,000 for senior and UC engineer positions. UC engineer salaries declined slightly from previous years with the medium down from $94,354 to $91,623 (a imerse of just under three percent). While this imerse could just delineate touchstone market fluctuations, it is a trend worth watching because they too observed a slight salary decrease ultimate year.

    We dug into various job boards to espy how many UC jobs are available, specifically targeting jobs that called out one or more of their top five certifications: Avaya ACSS, CCIE Collaboration, CCNP Collaboration, IBM Sametime and MCSE: Productivity.

    Job Board Search Results (in Alphabetical Order, by Sponsor)




    LinkedIn Jobs



    Avaya ACSS






    CCIE Collaboration






    CCNP Collaboration






    IBM Sametime






    MCSE Productivity






    Because current UC technologies continually reach to market, UC offers interesting, high-demand job opportunities as companies search to help communication and collaboration. However, UC is no simple career path. UC roles require knowledge of several IT areas and technical disciplines. As a result, earning UC certifications often requires multiple exams and credentials.

    The following sections dig into the details for their top five certs, listed in order of sponsor name, not by any planned ranking.

    ACSS: Avaya Certified Solution Specialist

    For IT professionals supporting Avaya products, the ACSS is a must-have credential. The company updated its certification programs in late 2015 and currently offers two part professional certification tracks:

    Sales and Design – this track offers three credentials:

  • Avaya Professional Sales Specialist (APSS)
  • Avaya Certified Design Specialist (ACDS)
  • Avaya Professional Design Specialist (APDS)
  • Services – this track is aligned with Avaya date solutions and products, so you'll espy two flavors for some of the certifications depending on which solution track (product or date solution) is targeted. Avaya currently offers the following Services credentials:

  • Avaya advocate Professional Specialist (ASPS)
  • Avaya Implementation Professional Specialist (AIPS)
  • ACSS: Avaya Certified Solution Specialist (ACSS) (engagement solution) and Avaya Certified advocate Specialist (ACSS) (product)
  • ACIS: Avaya Certified Integration Specialist (ACIS) (engagement solutions) and Avaya Certified Implementation Specialist (ACIS) (product)
  • The advanced-level ACSS cert targets more experienced Avaya practitioners both in advocate specialist and product specialist roles, covering 19 individual credentials. Candidates should possess technical skills adequate to configure, install and administer Avaya products. Also, they should be well-versed in Avaya product maintenance, and in testing product implementations and troubleshooting issues. Successful candidates typically possess at least two years' direct suffer supporting Avaya products and four years working with the chosen Avaya technology. Each certification is cogent for two years.

    Requirements to obtain the ACSS certification depend on which credential one chooses to pursue. For information on prerequisite skills, curriculum maps, required training and the number of exams for individual credentials, visit Avaya's credential program webpage. (Click the Services Credentials tab, then click on the ACSS button to view the replete Catalog. Additional program information appears in the Avaya Professional Credential Program Overview.)

    ACSS Facts and Figures

    Certification Name

    Avaya Certified Solution Specialist (ACSS)

    Prerequisites & Required Courses

    Minimum of 4 years' suffer in the germane technology plus 2 years' suffer supporting the Avaya product. Training is required and available in multiple formats (classroom, virtual classroom and on-demand); depending on solution track. anticipate to pay between $3,500 and $4,500 per classroom course, or $1,400 per 16-hour course, and $2,100 per 24-hour course in the virtual classroom or on-demand.

    Number of Exams

    One exam per credential

    Cost of Exam


    Exams administered by Pearson VUE


    Self-Study Materials


    CCCIE Collaboration: Cisco Certified Internetwork Expert Collaboration

    Cisco offers its CCIE Collaboration certification, which identifies expert skills in unified communications, video and telecom. Only the cream of the crop earns the CCIE, and CCIE Collaboration is no exception.

    The expert-level CCIE Collaboration credential recognizes seasoned collaboration and UC architects, as well as voice and video network managers, who design, deploy and troubleshoot enterprise collaboration solutions that are moderately to highly complex. Although the certification requires no prerequisites or specific training, Cisco designed the CCIE Collaboration for individuals with factual expertise and lots of germane suffer (three to five years, minimum) with UC solution integration, configuration and troubleshooting.

    Like other CCIE certs, the certification has a written qualification exam and a hands-on lab exam, both of which are rigorous and often assume multiple attempts to pass. Cisco includes emerging technologies in its assessments. A mighty value-add available through the Cisco 360 Learning Program for CCIE Collaboration is remote access to an online environment that contains gear to drill hands-on for the lab exam.

    CCIE credential holders must recertify every two years or it will be suspended. It's the responsibility of the credential holder to hold track of their individual recertification deadline. You can apply for a one-year extension to complete re-cert requirements, but if you miss that deadline, your certification is lost forever.

    Recertification involves passing a unique exam. Currently, acceptable recertification exams embrace any current CCIE written or lab exam, or a current CCDE written or practical exam. Credential holders may too recertify by passing the Cisco Certified Architect (CCAr) interview and board review. Alternatively, credential holders may recertify through participation in the Cisco Continuing Education Program (CEP). To recertify through the CEP, credential holders must rate 100 continuing education credits, pay a $300 administrative fee, and conform to CEP terms and conditions.

    CCIE Collaboration Facts and Figures

    Certification Name

    Cisco Certified Internetwork Expert (CCIE) Collaboration

    Prerequisites & Required Courses

    No course prerequisites. In-depth understanding of exam topics plus three to five years of job suffer recommended.

    Number of Exams

    Two exams: Written qualification exam (Exam 400-051 version 2.0: CCIE Collaboration), 90 to 110 questions, 120 minutes.

    Hands-on lab exam (Version 2.0), 8 hours. 

    Cost of Exam

    Written exam: $450, Exam 400-051Lab exam: $1,600 per attempt


    Self-Study Materials

    Written exam: The CCIE written exam website maintains a list of Cisco Press resources, reference and design guides, training, self-assessment tools, and more. Additional self-study resources are available from the Cisco Learning Network Store.CCIE Lab Exam: The Cisco Learning Network maintains a list of self-study resources for the CCIE lab exam.

    CCIE drill Exam: Udemy offers a drill exam with weekly-updated questions and answers as the final prep for the CCIE.

    CCNP Collaboration: Cisco Certified Network Professional Collaboration

    The intermediate-level CCNP Collaboration recognizes network engineers who are well versed in Cisco Voice and UC devices and applications in enterprise networks.

    Four exams are required to qualify for the CCNP Collaboration credential. A certified candidate designs, implements, configures, manages and troubleshoots Cisco UC applications, networks and devices. Candidates should hold in-depth knowledge of totality facets of unified networking, including gateways, IP phones, attribute of service (QoS), voice, video and presence applications, and utilities for configuring Cisco routers and switches, in addition to one to three years' suffer with these technologies.

    Training is recommended but not required. Cisco offers in-depth training courses, both in the classroom and online, for each exam. Depending on the training provider, classroom live and virtual classroom live courses cost approximately $3,795, while online self-paced courses start at about $1,100. Training courses typically ultimate five days.

    The CCNP Collaboration, like totality Cisco professional-level certifications, requires recertification every three years. To recertify, you must pass one Cisco exam before your cert's expiration date. Acceptable exams embrace any current 642-XXX professional-level exam, any 300-XXX professional-level exam, any CCIE written exam, any CCDE written or practical exam, or passing the Cisco Certified Architect (CCAr) interview and board review.

    CCNP Collaboration Facts and Figures IBM Certified System Administrator: Sametime V9.0

    The intermediate-level IBM Sametime administrator credential aims at systems administrators with existing skills and hands-on suffer in IBM Sametime 9.0. Candidates must understand architectural considerations when running IBM Sametime within an IBM WebSphere environment. They must too demonstrate their knowledge of Sametime deployment and audio/video configuration within Sametime, along with management, troubleshooting, performance monitoring and optimization techniques.

    The certification requires candidates to pass a 78-question multiple-choice exam, to be completed in no more than 105 minutes. IBM emphasizes the requisite for hands-on suffer before tackling this exam, stating that "direct application of the skills erudite cannot be substituted" with any of the self-study materials. The exam measures a candidate's knowledge of assignment performance rather than memorization of features and functions.

    In addition to the Certified System Administrator credential, IBM too offers two related certifications:

  • IBM Certified Associate – Sametime 9.0: This is an entry-level certification for professionals with knowledge regarding the exercise and administration of an IBM Sametime environment. Successful candidates should possess a basic understanding of UC concepts, databases, and IBM WebSphere and IBM Domino V9.0 environments.
  • IBM Certified Advanced System Administrator – Sametime 9.0: This is an advanced professional-level credential for system administrators, application, infrastructure and solution architects. It requires an understanding of the WebSphere Application Server Network Deployment and Liberty Profile environments. Candidates must first obtain the Certified System Administrator credential and then pass an additional exam.
  • The IBM Certified System Administrator – IBM Lotus Sametime 8.5 credential is quiet available for those working in Lotus Sametime 8.5 environments.

    While IBM certifications are evergreen and don't expire, the identical cannot be said for technology. Credential holders should procedure to trudge up and recertify on current technology as it becomes available.

    IBM Certified System Administrator – Sametime V9.0 Facts and Figures

    Certification Name

    IBM Certified System Administrator - Sametime V9.0


    Basic IBM Sametime administration knowledge plus hands-on suffer with IBM Sametime V9.0

    Number of Exams

    One exam: Exam C2040-413: IBM Sametime 9.0 Administration (78 questions, 105 minutes, 52 questions required to pass)

    Cost of Exam

    $200. Exams administered by Pearson VUE.


    Self-Study Materials

    IBM maintains a list of exam objectives, Technotes, product documentation and web resources for the exam.  Also, candidates can purchase a web-based sample/practice exam (number A2040-413 Assessment: IBM Sametime 9.0 Administration) from Pearson VUE for $30.

    MCSE (Microsoft Certified Solutions Expert): Productivity

    The MCSE: Productivity certification targets professionals supporting enterprise-grade hybrid and cloud solutions for Microsoft Office. Key technologies embrace Microsoft Office 365, Microsoft Office, Exchange, Skype for business and SharePoint.

    To obtain the MCSE: Productivity credential, candidates must first obtain the Microsoft Certified Solutions Associate (MCSA): Office 365, MCSA: Windows Server 2012 or MCSA Windows Server 2016 certification. Then, they must pass one additional exam from an approved list. Currently, there are eight different exams to elect from. In addition, Microsoft recommends three to four years of experience.

    The Microsoft Certification Program underwent extensive changes in September 2016. Once you rate one of the latest MCSE credentials, you enact not hold to recertify within three years as was the case in the past. However, by passing an elective exam each calendar year, you add an entry to your transcript that indicates your commitment to staying current on technologies and expanding your skillset.

    MCSE: Productivity Facts and Figures

    Certification Name

    Microsoft Certified Solutions Expert (MCSE): Productivity

    Prerequisites & Required Courses

    MCSA: Office 365, MCSA: Windows Server 2012 or MCSA Windows Server 2016 certificationThree or more years of suffer recommended.

    Number of Exams

    Candidates must pass one of the following exams:Exam 70-345: Designing and Deploying Microsoft Exchange Server 2016Exam 70-339: Managing Microsoft SharePoint Server 2016Exam 70-333: Deploying Enterprise Voice with Skype for business 2015Exam 70-334: Core Solutions of Microsoft Skype for business 2015Exam 70-331: Core Solutions of Microsoft SharePoint Server 2013Exam 70-332: Advanced Solutions of Microsoft SharePoint Server 2013Exam 70-341: Core Solutions of Microsoft Exchange Server 2013Exam 70-342: Advanced Solutions of Microsoft Exchange Server 2013

    Cost of Exam

    $165 per exam. Exams administered by Pearson VUE.


    Self-Study Materials

    Microsoft provides links to training, drill exams by third-party vendors such as Mindhub and MeasureUp, case studies, exam study groups and more. Links to community advocate forums and other resources are listed on each exam web page. Microsoft too offers various training options through its Microsoft Official Courses On-Demand (MOC On-Demand) program.

    Beyond the top 5: more UC certifications

    The UC certification landscape is not as crowded as the pool of general networking certs or the increasingly current cloud and mobile credentials, but UC is on the mount nonetheless. In fact, traditional UC is increasingly offered through the cloud, forcing certifications to assume on a current flavor to accommodate the latest technologies and techniques.

    In addition to the top five certs covered in this article, many colleges and universities proffer courses in unified communications or certificate programs aimed at workforce training. Note that most of those programs incorporate Cisco gear and applications. Other programs are available, though. They conducted a simple Google search that revealed several spellbinding choices, including the Information Technology: Network Specialist Concentration at the Pennsylvania College of Technology.

    Another consideration is Mitel Networks. Although the company doesn't proffer its own IT career certifications as of this writing, Gartner considers Mitel one of the leaders in the UC market, and the company designation appears in job board searches for "unified communications" with mighty frequency. That means there's an abundance of open positions that call for Mitel suffer and/or knowledge. When evaluating UC certifications, and especially certificate programs through colleges or universities, account if the required skills and knowledge might transfer to a job working with Mitel technology.

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    Misc [1 Certification Exam(s) ]
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    OMG [10 Certification Exam(s) ]
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    Polycom [2 Certification Exam(s) ]
    PostgreSQL-CE [1 Certification Exam(s) ]
    Prince2 [6 Certification Exam(s) ]
    PRMIA [1 Certification Exam(s) ]
    PsychCorp [1 Certification Exam(s) ]
    PTCB [2 Certification Exam(s) ]
    QAI [1 Certification Exam(s) ]
    QlikView [1 Certification Exam(s) ]
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    RACC [1 Certification Exam(s) ]
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    RedHat [8 Certification Exam(s) ]
    RES [5 Certification Exam(s) ]
    Riverbed [8 Certification Exam(s) ]
    RSA [15 Certification Exam(s) ]
    Sair [8 Certification Exam(s) ]
    Salesforce [5 Certification Exam(s) ]
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    SASInstitute [15 Certification Exam(s) ]
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    See-Beyond [1 Certification Exam(s) ]
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    SpringSource [1 Certification Exam(s) ]
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    Trainers [3 Certification Exam(s) ]
    Trend [1 Certification Exam(s) ]
    TruSecure [1 Certification Exam(s) ]
    USMLE [1 Certification Exam(s) ]
    VCE [6 Certification Exam(s) ]
    Veeam [2 Certification Exam(s) ]
    Veritas [33 Certification Exam(s) ]
    Vmware [58 Certification Exam(s) ]
    Wonderlic [2 Certification Exam(s) ]
    Worldatwork [2 Certification Exam(s) ]
    XML-Master [3 Certification Exam(s) ]
    Zend [6 Certification Exam(s) ]

    References :

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