000-m240 exam Dumps Source : IBM Lotus Sametime Unified Telephony Sales Mastery
Test Code : 000-m240
Test designation : IBM Lotus Sametime Unified Telephony Sales Mastery
Vendor designation : IBM
: 33 true Questions
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October 22, 2008 09:02 ET
ARMONK, vast apple--(Marketwire - October 22, 2008) - IBM (NYSE: IBM) today introduced that world Hyatt company will standardize on IBM Lotus Notes and Domino and Lotus Sametime software for unified communications and collaboration amongst its thousands of employees and its 365 managed, operated and franchised resorts in forty five nations. The deal contains email, document sharing, calendaring and the capability to amalgamate unified communications and collaboration across various information know-how (IT) environments to contour it less demanding to discover, attain and collaborate with personnel and valued clientele.
"We deserve to allow their acquaintances to exist more collaborative and multifarious with open tools that maintain the most efficacious return on investment. this is why they chose IBM's collaboration software," mentioned Cliff Tamplin, vice president of IT, Infrastructure and Operations, global Hyatt industry enterprise. He delivered, "it's simpler and quicker to share files and schedule meetings the usage of the on line apparatus from IBM."
international Hyatt is rolling out IBM Lotus Notes version eight.0 application to its North American inns this 12 months and its overseas resorts in 2009 in order that it could gather the benefits of the expertise named by course of many valued clientele as "the computing device of the longer term." the brand novel software aspects built-in net 2.0 capabilities reminiscent of composite purposes, which draw their functionality and uniquely amalgamate information from several diverse sources and live text. live textual content permits Lotus Notes to admire patterns in textual content in any doc and then role movements on that textual content. Examples consist of mapping an address, looking up a designation in a company listing, checking a inventory, looking up a component number, checking a flight repute, and tracking a kit.
The IBM Lotus Notes utility has a simple-to-use interface, permitting Hyatt's workforce to straight away access their e mail and calendar entries. during this newest edition, Sametime instant messaging is developed commandeer into the main monitor, revise next to the email in-container. lodge personnel can additionally retract potential of the software's message don't forget feature, which enables them to recall e-mails sent to the wrong recipient or which accommodate the incorrect tips. additionally, global Hyatt worked with IBM to supply its staff access to group rooms, which might exist repositories where files will too exist stored and retrieved via consumer communities through Lotus Notes.
world Hyatt is too making the newest IBM Lotus Sametime performance purchasable to any of its employees global that will any exist on the equal system. When fully deployed in 2009, 25,000 international Hyatt employees will utilize Sametime edition eight software to communicate with their coworkers, providers and suppliers, via multiple media corresponding to quick messages, visuals and voice. global Hyatt bought IBM Sametime net conferencing licenses as neatly, in order that company places of drudgery and inns can now host conferences on-line. additionally, Sametime utility can without problems interface with other middling speedy messaging methods akin to Yahoo! Messenger and AOL speedy Messenger.
"IBM is defining and supplying the next-generation collaboration ambiance on the course to uphold people force more suitable company effects within the global economic climate," spoke of Bob Picciano, regularly occurring supervisor, IBM Lotus software. "international Hyatt corporation has invested in its people by means of establishing a course of life of collaborative innovation. via this investment, Hyatt employees will event the future of drudgery -- these days."
world Hyatt isn't on my own in making a choice on IBM Lotus application for its unified communications. IBM Lotus Notes and Domino has grown to 140 million licensed clients global, has expanded its user ground across small- and medium-sized organizations, and is used via more than half of the largest a hundred businesses in the world, and 80 p.c of the right 10 global organizations in banking, telecommunications, aerospace and defense, purchaser products, electronics, assurance and pharmaceuticals. Lotus Sametime, IBM's industry-main unified communications and collaboration platform, has more than 100 million users. It has been bought via 29 of the global Fortune 50, 12 of the excellent 15 international banks, eight of the desirable 10 global pharmaceutical companies, and 4 of the five most ecocnomic agencies on the earth. An Osterman research record* states that IBM Lotus Sametime is the no 1 instant messaging utility used by using firms. For extra information, seek advice from www.ibm.com/lotus.
About global Hyatt employer
world Hyatt agency headquartered in Chicago, Illinois, is without doubt one of the world's premier resort agencies. The resorts owned, operated, managed or franchised by means of its subsidiaries provide true hospitality to visitors in forty five international locations via a commitment to personalised service, cultural relevance, and the environment. international Hyatt subsidiaries own, function, maneuver or franchise greater than 365 inns and inns global under the Hyatt™, Hyatt Regency™, Hyatt inns™, grandiose Hyatt™, Park Hyatt™, Hyatt vicinity™, Hyatt Summerfield Suites™ and Andaz™ manufacturers with further residences beneath construction on five continents. world Hyatt organisation is too the proprietor of Hyatt holiday possession, Inc., operator of Hyatt holiday club®. The success of international Hyatt is pushed through the dedication and energy of the lots of guys and women worldwide who give super carrier to lodge guests. From the U.S. and Canada, reservations for any Hyatt resort global may exist acquired with the aid of calling 1-800-233-1234 or touring www.hyatt.com.
Editor: IBM additionally introduced these days that it has extended its most widely used application, Lotus Notes, to novel markets via start as a hosted provider, Lotus Notes Hosted Messaging. For more information, talk over with http://www.ibm.com/press.
*supply: Osterman analysis, "Presence, IM and actual-Time communication tendencies, 2008-2011, An Osterman analysis Multiclient record," September 2008.
ORLANDO, FL and PLEASANTON, CA--(Marketwire - 01/31/11) - At Lotusphere 2011, Polycom, Inc. (NASDAQ:PLCM - news), a global leader in unified communications (UC), nowadays announced that it has been awarded the IBM® Lotus Award within the improving company cost via UC2™ solutions category for the seventeenth annual IBM Lotus Awards. This award acknowledges the solution that almost any effortlessly leverages IBM Lotus Sametime features and open architecture to expand a strategic industry procedure. Polycom got the award for its creative solution Polycom® Unified Collaboration for Lotus Sametime, which it is demonstrating this week on the Lotusphere 2011 conference in Orlando, Fla. (booth no. 509/510)."Our built-in respond with IBM is resonating available in the market with both channel partners and consumers," mentioned Garry Reichert, Polycom vice chairman of world strategic alliances. "Polycom is honored to receive the IBM Lotus Award for the UC category. Unified communications and collaboration is ready making it effortless for individuals to discover, connect and collaborate with others. Polycom's integration with the IBM UC2 environment places their powerful, productivity enhancing video collaboration apparatus only one click away in the Lotus applications hundreds of thousands of americans utilize day by day."Extending real-Time Collaboration Capabilities of IBM Lotus Sametime Polycom Unified Collaboration for Lotus Sametime extends the actual-time collaboration capabilities of Lotus Sametime by course of enabling clients to participate in high-definition (HD) video and voice conferences without delay from their Lotus Sametime connect customer. A server-facet plug-in integrates the capabilities elegantly into the conventional presence-enabled consumer interface, permitting individuals to quite simply combine countenance to countenance with colleagues, companions and consumers scattered throughout diverse regions to share counsel and resolve considerations straight away, resulting in greater productivity and reduce prices through reduced commute.Leveraging current methods and Open requirements for more advantageous ROI The solution combines the leading HD performance of Polycom very own and margin telepresence options and the flexibleness and scalability of Polycom's UC perspicacious Core infrastructure and at present helps Lotus Sametime unlock eight.5.1. via enabling customers to leverage present Lotus Sametime and Polycom investments and through aiding open specifications and native interoperability with tens of millions of requirements-primarily based telepresence and video conferencing techniques in utilize these days, The Polycom Unified Collaboration for Lotus Sametime offers clients enhanced flexibility and funding coverage and helps power more desirable return on investment (ROI).Streamlining Collaboration for companies any over the world Momentum for the integrated respond is edifice with a few colossal consumers already in early stages of deployments. as an instance, a huge pecuniary features institution selected Polycom Unified Collaboration for Lotus Sametime to enhance collaboration and working towards among its geographically dispersed areas and employees, to in the reduction of charges by decreasing trip prices, and, subsequently, to improved serve its consumers. in a similar fashion, a number one pharmaceutical enterprise that makes utilize of Polycom visual communications broadly these days is deploying Polycom Unified Collaboration for Lotus Sametime to power even better utilize of visible communications during the company and foster a more collaborative course of life.HB Communications is a number one technology options company for unified communications, collaboration and audio-visible device integration. As a mid-market industry with over 350 employees in Connecticut, Massachusetts, ny and novel Jersey, HB has deployed Polycom's Unified Collaboration for Lotus Sametime to assist enhance client carrier and expand earnings and profitability via more suitable communication and collaboration amongst its revenue and operations teams."Having quick access to Polycom telepresence and video conferencing from within Lotus Sametime is creating tighter alignment between their groups," observed Ted Thompson, vice chairman of expertise at HB Communications, Inc. "The skill to directly unravel concerns and contour sooner selections amongst their places and cellular groups is leading to more advantageous support, carrier and consequences for their purchasers. we're saving costs on commute, but it surely is the exotic repercussion on their valued clientele and their ground line that signify number most."Availability The Polycom Unified Collaboration solution for IBM Lotus Sametime is now available via licensed Polycom channel partners. extra counsel is obtainable at http://www.polycom.com/IBM.About IBM Lotus Awards The IBM Lotus Awards recognize extraordinary IBM PartnerWorld members that focus on Lotus software options and maintain excelled at presenting first-rate items, ingenious solutions and sophisticated services to consumers. For the 2011 Lotus Awards, over hundred of applications were bought from many nations around the globe.About Polycom Polycom, Inc. is a global leader in unified communications solutions with business-leading telepresence, video, voice and infrastructure solutions built on open specifications. Polycom powers smarter conversations, reworking lives and groups worldwide. gratify talk over with www.polycom.com for extra assistance or connect with Polycom on Twitter, facebook, and LinkedIn.© 2011 Polycom, Inc. any rights reserved. POLYCOM®, the Polycom "Triangles" logo and the names and marks linked to Polycom's products are emblems and/or service marks of Polycom, Inc. and are registered and/or natural legislation marks in the united states and a lot of different countries. any other logos are property of their respective house owners.photograph available: http://www2.marketwire.com/mw/frame_mw?attachid=1495388
ORLANDO, Fla.--(enterprise WIRE)--Avistar Communications organization (www.avistar.com), a leader in unified visual communications solutions, nowadays introduced three novel options for Lotus Sametime clients at IBM's Lotusphere convention. The options introduced at Avistar’s sales space #808 include:
Stephen Epstein, CMO, Avistar, mentioned, “Avistar grants inordinate best, scalable and specifications-primarily based ‘all-software’ options that unify the laptop visual communications adventure, both on natural and/or digital infrastructures. At their booth, Lotusphere attendees can espy Lotus Sametime working in a VDI environment, with an HD computing device videoconferencing endpoint it's interoperable with each SIP and H.323 rooms, and with an all-utility MCU that offers constant presence multiparty videoconferencing at fraction of the cost of a hardware-based mostly MCU. Their portfolio now contains three entertaining options that utilize utility requisites and creativity to unify and lengthen the desktop videoconferencing adventure for Lotus Sametime clients.”
ilink, a issuer of telephony integration solutions primarily based in Germany, is an Avistar technology companion. in line with Carsten Gericke, CEO, ilink, “Avistar presents a market main, ideal cost-to-performance, and enjoyable software-based mostly videoconferencing structure. ilink possesses years of integration adventure with the IBM Lotus Sametime platform. collectively ilink and Avistar maintain developed and built-in a magnificent and cost-effective ‘all-software’ MCU it's seamlessly integrated with the Lotus Sametime answer. This makes it practicable for users to leverage their funding in Lotus Sametime whereas decreasing their MCU and multiparty videoconferencing charges.”
About Avistar Communications supplier
Avistar (AVSR.PK) is an innovation leader in the unified visual communications business, with greater than 15 years of adventure proposing proven company-type computer videoconferencing expertise. Avistar’s options are used throughout a great spectrum of industries with deployments ranging in dimension from 30-35,000 clients. Avistar’s expertise additionally helps to vigour options from IBM, LifeSize, Logitech and a lot of other main unified communications providers, while providing conclusion-consumer videoconferencing solutions to one of the crucial world’s largest corporations, in additional than 40 nations. For greater tips, gratify visit www.avistar.com.
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Microsoft has been promoting its Office Communications Server (OCS) 2007 as the next vast thing in unified communications (UC). Some convey OCS is the only future for UC and cannot exist ignored. The enterprise has to evaluate the OCS's capabilities and how they deliver UC and integrate with the enterprise's existing communication infrastructure, especially the PBX. But then there is IBM's Lotus SameTime to consider.
IBM Lotus SameTime is a competitor to Microsoft's OCS. There are about 20 million SameTime licenses. IBM and Microsoft are promoting their respective products with increased capital expenditures and sales and marketing efforts. There are many differences between OCS and Lotus SameTime. The IBM focus is to integrate with PBX vendors, not replace them, which appears to exist Microsoft's ultimate goal. However, when the colleague company's integrated solutions are included, there is much less difference. The enterprise should compare the two offerings, not just trail with OCS. The focus of this tip is on Lotus SameTime, not OCS.
One of the first differences is that Lotus SameTime integrates with Outlook and other Microsoft applications. The invert is not true; OCS does not integrate with Lotus SameTime. A limitation of Lotus SameTime is that it does not uphold voice and video traffic from the Internet but is designed to drudgery only over the enterprise LAN/WAN. Lotus SameTime does not offer a softphone capability dote the proprietary Office Communicator 2007. IBM announced SameTime Unified Telephony in 2007. This will deliver a softphone capability, multipoint IP voice, and integration with different vendors' PBXs.
A major edge of Lotus SameTime is that it is built on the Eclipse framework, an open software development and runtime framework. Eclipse is supported by Oracle, Sybase, Motorola, BEA, Nokia, Intel and Actuate. This allows Lotus customers to expand, extend and/or embed other UC capabilities within the enterprise's industry application. It too supports multiple IM federations with AOL, Yahoo, GoogleTalk and Jabber-based IM systems.
Another edge is IBM's approach to operating systems. It can hasten on multiple platforms, IBM's pSeries AIX and i5/OS iSeries, Microsoft Windows XP and Server 2000/2003, Sun, Linux (Red Hat and Novell), and Apple operating systems.
The components of the Lotus offering are:
The Lotus platform is not a PBX replacement, which is what Microsoft seems to exist pitiful toward. IBM embraces the PBX vendor products as well as other third-party functions. Lotus does not include telephony, presence or softswitch functions. The OCS telephony presence cannot drudgery with PBX-connected phones. There is no evidence yet that IBM will try to encompass the telephony functions in future offerings.
IBM Lotus offers two ways to integrate with a telephony vendor's systems. The telephony vendor can develop applications using the SameTime Application Program Interface (API) and Eclipse. The second approach is to utilize the yardstick muster control interface, Telephony Conferencing Service Provider Interface (TCSPI).
One of the issues is the list of UC functions that Microsoft and IBM include in their definitions. Here are the features that both OCS 2007 and Lotus SameTime 8.0 support:
This list may not include any of your enterprise's definitions of UC, but it does cover what Microsoft and IBM support. There are definitely UC features that other vendors will offer. OCS and Lotus SameTime are satisfactory edifice blocks, but neither is the complete UC picture.
For those who can access the VoiceCon site, there is an excellent presentation entitled "Choices in Unifed Communications Solutions: Comparing Microsoft Office Communications Server 2007 to IBM Lotus SameTime 8.0." The presentation was created by Brent Kelly of Wainhouse research.
About the author:Gary Audin has more than 40 years of computer, communications and security experience. He has planned, designed, specified, implemented and operated data, LAN and telephone networks. These maintain included local area, national and international networks as well as VoIP and IP convergent networks in the U.S., Canada, Europe, Australia and Asia.
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October 14, 2010
I recently attended an event that included presentations from IBM, ShoreTel and ScanSource, a value-added distributor, about a novel unified communication and collaboration solution, ShoreTel for IBM Foundation. The solution set is for small- to mid-size businesses (SMBs) with five to 500 employees, and is designed to reduce computer system management complexity. This comprehensive approach incorporates the requisite IT solutions combined with UC as a turn-key package that is very easy to set up.
IBM Foundation for Smart Business
The solution includes IBM Lotus Foundations Start, which has any SMB infrastructure requirements, including collaboration tools, Lotus Notes and Domino, central file and print management, firewall, anti-virus, anti-spam, Virtual Private Network (VPN), backup and disaster recovery, office productivity tools, automated system updates, the competence to utilize Linux, Domino, and Microsoft Windows apps, etc., with a single point of contact for support.
IBM Foundation Reach
As depicted in motif 1 above, the solution too includes IBM Lotus Foundation Reach, which is IBM Lotus Sametime. This is the IBM UC integration point for ShoreTel's UC communication technology that delivers a complete office applications and communications suite for diminutive enterprises. It combines a diminutive industry appliance, presence awareness, instant messaging and VoIP telephony in an “out-of-the-box” integrated solution. Foundation attain is an add-on to Start.
The server is an appliance that is autonomic, with self-healing capabilities along with affluent backup and data recovery operations. For the user, it’s plug and play with remote access for management and administration. Setting up a novel ShoreTel phone user is a snap: once a user is set up with an extension and email address, an e-mail is sent with instructions to set up voice messaging and personal settings. This is accomplished in a matter of a few of minutes by the user.
IBM Lotus Symphony
Note: I downloaded the latest version of IBM Symphony 3 which is in public beta and so far has worked well for typical office application requirements.
Built on the powerful voice capabilities of their IP phone system, ShoreTel provides fully integrated video, instant messaging, video conferencing, advanced mobility, presence and collaboration capabilities.
ShoreTel Voice Switches are purpose-built appliances providing VoIP telephony.
The UC platform integrates multiple facets of communications into a single distributed architecture to provide a ambit of capabilities:
Call Control is the foundation of the platform and the flagship of the ShoreTel architecture. Embedded in the highly reliable ShoreTel Voice Switches, ShoreTel’s muster control is provided as a trusty distributed application. Each voice switch hosts the application, services any of its associated users and network interfaces, and works with any other voice switches to create the complete solution.
Applications, including unified messaging, account codes, and others, are integrated into the core platform and deployed at either a central location or distributed to any sites.
ShoreTel’s built-in distributed workgroups feature provides basic ACD functionality that is ideal for informal muster centers. Simple muster routing, overflows, announcements, historical reports and true time alerts are built into the core platform.
Instant messaging (IM), collaboration and conferencing are delivered by ShoreTel’s Converged Conferencing software and round out the UC platform capabilities.
ScanSource is a leading, value-added distributor of communications products and a sales unit of ScanSource Inc. ScanSource Communications is offering the total UC solution, named ShoreTel for IBM Foundation, to its reseller partners. The solution includes the IBM Lotus Foundations Reach, an appliance designed for diminutive to medium businesses (SMBs) that customizes and extends the IBM Lotus Sametime UC and collaboration capabilities, as well as the ShoreTel UC products. ScanSource Communications has the competence to integrate the entire UC solution for resellers looking to offer an all-in-one IT, communication and collaboration service to their end-user customers. By implementing this UC solution in the workplace, finish users can better access people and information, improving productivity and efficiency.
ScanSource Communications brings an integrated unified communications (UC) solution from IBM Lotus Foundations attain and ShoreTel to resellers.
For more information about IBM and ShoreTel or other vendor products, contact firstname.lastname@example.org.Ed LaBanca, a veteran of the telecommunications industry with more than 30 years of experience in product design and management, writes the Enterprise & Contact headquarters Communications column for unified communications. To read more of Ed’s articles, gratify visit his columnist page.
Edited by Tammy Wolf
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